17
I have a customized network environment (multiple routers, firewall, bridge, VoIP etc.) What should I know or do
about a VIP-Gateway installation?
G-Box factory configuration:
Local IP: 192.168.8.1
Auto DHCP client enabled (to obtain automatic IP address from broadband modem)
DHCP server enabled, range 192.168.8.20x and up
ViP-GatewayX/24:
G-Box DHCP enabled
For more advanced network installers and custom configuration, contact NAPCO Customer Support to request the
VIP-GatewayF/24, factory programmed with a fixed static IP.
Where are the disks, programs or software?
No software is provided, all the required applications are web enabled via www.VideoAlert.net. Internet Explorer with
ActiveX enabled (default security settings) is required to access the full featured Live Viewer.
What is the G-Box DHCP default range of IP addresses? What about ports?
The G-Box is factory programmed to serve IP addresses in the range of 192.168.8.201, 192.168.8.202, etc.
Our custom protocol assigns and expects a UDP connection on the port 8000 range, based on the assigned IP address
served to the VIP-Gateway: For example 192.168.8.201 will use port 8201.
My modem does not have an Ethernet (RJ45) port. How do I connect to the G-Box?
Most ISP's provide modems with RJ45 Ethernet ports (or both) with their service at no charge, please consult with your
ISP (Internet Service Provider).
The PC does not have Ethernet (RJ45), what happens now?
Some USB to Ethernet adapters are compatible with the G-BOX, even though an Ethernet port (adapter) is highly pre-
ferred to connect PC(s) to the G-BOX.
I am a network expert, do I really need the G-Box?
NAPCO can provide a version of the Gateway with a fixed static IP, the VIP-GatewayF/24, IP (192.168.1.10 and port
80). This version does not require the G-BOX, but the installer will have to make the appropriate changes to the exist-
ing network router to ensure the UDP port 80 is properly forwarded. Contact NAPCO Tech Support.
I have a VoIP (ie. Vonage) adapter router, where do I connect the adapter after the G-BOX is installed?
Any available port on the G-Box is fully compatible with standard IP network devices. Simply plug the VoIP router into a
G-BOX LAN port as described on page 7 and it will function properly. For technical reference the G-BOX router func-
tionality is equivalent to a D-Link DI-604 series and Linksys BF series.
How do I signup as a NAPCO Video Alert Dealer
?
To activate a Dealer account, the Dealer must go to
http://www.videoalert.net/
and complete the on-line registration
form and then click submit. The Dealer will receive a confirmation email within 24 business hours with the admin login
and password needed to create new User accounts.
Do the IP modules and VideoAlert.net server support Pre and Post Alarm?
The NAPCO VCAM-I IP and VIP-Gateway transmit to the server approx. 12 seconds of pre-alarm (before trigger) and
18 seconds of post-alarm video for a total of 30 seconds.
How are the modules triggered to send Video Events?
The NAPCO VIP-Gateway sends compressed video clips to the NAPCO Video Alert server upon activation of the mod-
ule’s trigger input(s). This trigger activation is accomplished by momentarily shorting a normally open input on the mod-
ule. The camera will then transmit a video clip approx. 30 seconds long to the server. The VIP-Gateway may also be
triggered by the built-in motion sensor feature. Note that the trigger can be programmed to be always armed or armed
by a daily schedule.
Suggested events for triggering:
Latchkey Kids
–
Program the control panels to trigger the camera upon system disarm by kid’s codes. The camera
will capture video of the kids coming home, disarming system and locking the door behind them. The parents will
then be emailed a video alert notifying them that an event has occurred – all they have top do is click a link to view
the video for the ultimate peace of mind
