62
63
6
6
Troubleshooting
Issue
Recommedations
Feedback /
Chirping
Ensure hearing aid is properly seated in
ear canal.
Remove dome to inspect the hearing aid tip
and dome for wax or debris.
Use hearing aid brush or dry cloth to remove
wax/debris from hearing aid tip and dome.
Use hearing aid brush to remove wax or
debris from microphone on faceplate.
Try a different size or type of dome.
Change wax guard if visible wax has
accumulated in white wax basket.
Remove any wax build up in the ear canal.
A professional ear cleaning may be necessary,
as excess wax may cause feedback.
Issue
Recommedations
Sounds like
I’m in a barrel
Remove dome. Try using hearing aid
without dome.
Try a smaller vented dome.
Try a smaller open dome.
Try a smaller closed dome.
Try a different program setting.
Volume/
Amplification
is not enough
Change program setting.
Turn volume level up.
Clean hearing aid tip or dome with hearing aid
brush or damp cloth to ensure wax and debris
is not blocking sound port.
Use hearing aid brush over microphone to
remove wax or debris that may be blocking
the microphone.
Wax may be present in the canal.
