Phonak Naida S User Manual Download Page 1

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User Guide

Naída S

UltraPower, SuperPower and CRT

hearing aids

Summary of Contents for Naida S

Page 1: ...User Guide Naída S UltraPower SuperPower and CRT hearing aids ...

Page 2: ...nstructions for using the hearing aid 15 Step 1 Getting to know your hearing aid 15 Step 2 Battery preparation 18 Step 3 Inserting the battery 19 Step 4 Turning on the hearing aid 20 Step 5 Inserting the hearing aid 21 Step 6 Adjusting the volume control behind the ear 27 Step 7 Selecting the hearing program behind the ear 29 Step 8 Removing the hearing aid 31 Step 9 Turning off the hearing aid 33...

Page 3: ...are and maintenance 39 6 Troubleshooting 43 7 Wireless accessories and FM systems 45 Wireless accessories 45 FM systems 46 FM system description 47 Design integrated FM receiver 47 Audio shoe with universal FM receiver 49 8 Service and warranty 54 9 Compliance information 56 10 Information and explanation of symbols 59 ...

Page 4: ...4 ...

Page 5: ... hearing technology currently available on the market Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing aid has to offer With proper use and care you will be able to enjoy your hearing aid for many years to come If you have any questions please consult your hearing care professional Phonak life is on www phonak com 1 Welcome 0459 ...

Page 6: ...rom it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading 2 1Hazard warnings The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impaired hearing The hearing aids specially programmed for each hearing loss must only be used by the intended person They sh...

Page 7: ...p out of reach of children and pets If batteries are swallowed consult your physician immediately If you feel pain in or behind your ear if it is inflamed or if skin irritation and accelerated accumulations of ear wax occur please check with your hearing care professional or physician In very rare cases the dome can remain in your ear canal when removing the hearing tube from the ear In the unlike...

Page 8: ...rely suppressed The Hearing aid contains small parts that can cause choking if swallowed by children Keep out of reach of children If swallowed consult a physician or hospital immediately External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Only use accessories approved by Phonak AG 2 Important safety information ...

Page 9: ...heat never leave it near a window or in the car Never use a microwave or other heating devices to dry your hearing aid Ask your hearing care professional about suitable drying methods I I When you are not using your hearing aid leave the battery compartment open so that any moisture can evaporate Make sure that you always completely dry your hearing aid after use Store the hearing aid in a safe dr...

Page 10: ...your hearing aid for a long period of time I I X ray radiation e g CT scans MRI scans may adversely affect the correct functioning of your hearing aid We recommend that you remove them before undergoing X ray procedures and keep them outside the room I I Do not use your hearing aid in areas where electronic equipment is prohibited 2 Important safety information ...

Page 11: ...r Technology CRT hearing aid The different hearing aids can be adapted with a variety of earmolds On the following pages use the labeled drawings to identify the hearing aid and the earmold that you use Your hearing care professional will tell you what size of battery you need for your hearing aid 3 Hearing aid description ...

Page 12: ...a Right or left indicator right red left blue b Battery compartment with ON OFF switch c Volume control d Program button e Microphone input with Wind and Weather Protector f Hook sound output g Hearing tube h Classic earmold c d e f g h b a 3 Hearing aid description ...

Page 13: ... SlimTube with classic earmold a Right or left indicator right red left blue b Battery compartment with ON OFF switch c Volume control d Program button e Microphone input with Wind and Weather Protector f Power SlimTube g Classic earmold c d e f g b a ...

Page 14: ... A with cShell Option B with Dome a cShell b Dome c Battery compartment with ON OFF switch d Push button e Microphone input with microphone protection f Sound outlet g Retention f f g b a d d c c 3 Hearing aid description ...

Page 15: ... the parts that are particularly important for each step are shown in green Step 1 Getting to know your hearing aid Take the hearing aid in your hand and try out the hearing aid controls This will make it easier for you to feel and operate the controls later on when wearing the hearing aid 4 Step by step instructions for using the hearing aid ...

Page 16: ...volume press the volume control upwards To decrease the volume press the volume control downwards Fig 1a In order to change a hearing program press the program button displayed Fig 1b Fig 1a Fig 1b Decrease volume Increase volume 4 Using the hearing aid ...

Page 17: ...d push button as either a volume control or a program selector To increase the volume press the button on your right hearing aid To decrease the volume press the button on your left hearing aid Fig 1c Fig 1c Increase volume Decrease volume Left hearing aid Right hearing aid ...

Page 18: ...aring program press the button displayed Fig 1d Step 2 Battery preparation Remove the protective foil from the new battery Fig 2 Wait for two minutes before inserting to activate the battery Fig 2 Fig 1d 4 Using the hearing aid ...

Page 19: ...g 3a Fig 3d Fig 3c CRT model Step 3 Inserting the battery Take the hearing aid in your hand Fig 3a 3c and open the battery door Insert the battery so that you see the symbol on the battery Fig 3b 3d UP and SP model ...

Page 20: ...tery compartment gently and carefully I I Check if you feel resistance when closing the battery compartment Check to make sure the battery is correctly inserted and in the correct direction If the battery is inserted the wrong way the hearing aid will not work and the battery compartment can be damaged Fig 4a Fig 4b CRT model 4 Using the hearing aid ...

Page 21: ... This step shows you how to correctly insert the hearing aid The instructions apply for the UltraPower SuperPower and CRT hearing aids The type of earmold determines how the hearing aid is inserted I I Each hearing aid is individually programmed for your right or left ear For the first step identify right and left so you will be able to insert your hearing aid in the correct ear ...

Page 22: ...22 Step 5 1 Identifying the hearing aid for the right and left ear Color indicator right red left blue UP and SP model Fig 5a Fig 5b CRT model 4 Using the hearing aid ...

Page 23: ... aid see step 5 1 between your thumb and forefinger Fig 5c Take the earmold up to your ear Fig 5c Place the ear canal part of the earmold into your ear canal see the part circled in green Fig 5c Next place the hearing aid behind your ear Fig 5d Then insert the upper part of the earmold into the upper part of the bowl of your ear Fig 5e Fig 5c Fig 5e Fig 5d ...

Page 24: ...ectly Check the fit by running your finger over the bowl of the ear You know it fits correctly if when doing so you feel the contour of the bowl of the ear and not the hearing aid Fig 5f In the beginning please use a mirror to check You have now successfully inserted the right hearing aid Now insert your left hearing aid in the same way marked in blue see step 5 1 Fig 5f 4 Using the hearing aid ...

Page 25: ... is identical Step 5 4 Inserting a CRT model with a cShell With your right hand place the right hearing aid red mark on the hearing aid see step 5 1 behind your right ear Fig 5g Place the hearing tube between your thumb and forefinger Insert the cShell deep enough into the ear canal so that the hearing tube lies flat on your ear Fig 5h Fig 5g Fig 5h ...

Page 26: ... have now successfully inserted the right hearing aid Now insert your left hearing aid in the same way marked in blue see step 5 1 Step 5 5 Inserting a CRT model with a dome Follow the instructions in Step 5 4 as this procedure is identical If your hearing aid has a retention cord then press it into the bowl of the ear in order to retain the dome in the ear canal Fig 5i Fig 5i 4 Using the hearing ...

Page 27: ...control behind the ear with an UltraPower or SuperPower model To increase the volume press the volume control upwards To decrease it press the volume control downwards using your forefinger Use your thumb to lightly support the hearing aid Fig 6a Increase volume Decrease volume Fig 6a ...

Page 28: ...d push button as either a volume control or a program selector To increase the volume press the button on your right hearing aid To decrease the volume press the button on your left hearing aid Use your thumb to lightly support the hearing aid Fig 6b Decrease volume Increase volume Left hearing aid Right hearing aid 4 Using the hearing aid ...

Page 29: ...aPower or SuperPower model In order to select or change a hearing program press the program button displayed Fig 7a If you press it again you change to the next program A signal indicates the change A signal tone can only be heard if you have turned on the hearing aid and you are wearing it correctly behind the ear Fig 7a ...

Page 30: ...olume control or a program selector In order to select or change a hearing program press the program button displayed Fig 7b If you press it again you change to the next program A signal indicates the change A signal tone can only be easily heard if you have turned on the hearing aid and you are wearing it correctly behind the ear Fig 7b 4 Using the hearing aid ...

Page 31: ... with classic earmold Take the hearing aid behind your ear do not touch the tube and lift it above the upper part of your ear and then gently let go Fig 8a Use your thumb and forefinger to grasp the earmold in your ear not the tube and gently remove it from your ear Fig 8b Fig 8a Fig 8b ...

Page 32: ...ower or SuperPower model with Power SlimTube with classic earmold Follow the instructions in Step 8 1 as this procedure is identical Step 8 3 Removing a CRT model with a cShell Grasp the hearing aid by the hearing tube and carefully remove it from your ear Fig 8c ...

Page 33: ...cases the dome can remain in your ear canal when removing the hearing tube from the ear In the unlikely case that the dome does get stuck in your ear canal it is strongly recommended to see a physician for safe removal Step 9 Turning off the hearing aid You can turn off your hearing aid by opening the battery compartment Fig 9a 9b UP and SP model ...

Page 34: ...ou always keep a spare battery on hand I I Contrary to customary practice particularly for pediatric consumers and for wearers of UltraPower and SuperPower products the use of battery testers is not recommended The battery tester may indicate that the battery is still viable while the voltage level has dropped below what the hearing aid requires for consistent function I I For optimal use of the b...

Page 35: ...ng aid models have the option to be fitted with a tamper proof battery compartment if needed for safety reasons The UltraPower and SuperPower hearing aid use the same type of tamper proof battery compartment as described in Step 11 1 the CRT hearing aid uses a different type as described in Step 11 2 ...

Page 36: ...or SuperPower model with secured battery compartment After you have opened the battery compartment pull the green plastic tab with the fingernail Fig 11a and push it upwards Fig 11b The battery can only be inserted when the plastic tab is in upwards position Fig 11b Fig 11a Fig 11b ...

Page 37: ...plastic tab over the inserted battery Fig 11d so that it lies against it Lock the battery by pushing towards the hearing aid with your finger Fig 11e Before you close the battery compartment check that the plastic tab is locked in position and the battery is secured Fig 11d Fig 11e click ...

Page 38: ...ent with the support of a pen tip Fig 11f Insert the new battery so that you see the symbol on the battery Fig 11g Before you close the battery compartment check that the battery is in position and beneath the plastic tab Fig 11h Fig 11f Fig 11g Fig 11h Fig 11i Close the battery compartment The battery is now locked in position and secured Fig 11i 4 Using the hearing aid ...

Page 39: ... products may damage it Never wash or clean the Wind and Weather Protector see chapter 3 Doing so could cause it to lose its special acoustic features Naída S is WaterResistant Naída S hearing aids are resistant to water sweat and dust under the following conditions S S The battery door is fully closed Ensure that no foreign object such as hair is caught in the battery door when it is closed S S A...

Page 40: ...istant I I Naída S hearing aids modified with a battery compartment allowing use of an audio shoe and universal FM receiver are no longer WaterResistant I I Use of your hearing aid around water can restrict air flow to the batteries causing it to stop working Should your hearing aid stop working after coming into contact with water refer to the troubleshooting steps in chapter 6 5 Care and mainten...

Page 41: ...hing or swimming It is not designed for any kind of swimming or diving activities For a CRT model I I Your hearing aid is resistant to temporary immersion in water however always remove your hearing aid before diving snorkeling or waterskiing It is not designed for activities where it is immersed for an extended period of time or subject to excessive force ...

Page 42: ...ofessional for advice and information on filters or drying capsules Weekly Clean the earmold with a soft damp cloth or with a special cleaning cloth for hearing aids For more in depth maintenance instructions or for more than basic cleaning please see your hearing care professional Monthly Inspect your hearing tube for color changes hardening or cracks In the case of such changes the hearing tube ...

Page 43: ... aid stops working after contact with water S S For an UltraPower or SuperPower model Open the battery compartment dry the casing and the inside of the battery compartment with a soft cloth or tissue and replace the battery If the problem persists contact your hearing care professional S S For a CRT model Rinse the hearing aid in fresh water and dry it with a soft cloth or tissue Open the battery ...

Page 44: ...e Check the hearing tube for damage color changes hardening or cracks and contact your hearing care professional if necessary for replacement Whistling Check whether the earmold is correctly and firmly fitted If this is the case but the problem persists please consult with your hearing care professional Pain or inflammation in your ear Remove the hearing aid and consult with your hearing care prof...

Page 45: ...e and discreetly control your hearing aid These include for example remote controls wireless connection modules to the TV and computer and much more Programs and accessories that can help you make phone calls simply and more comfortably are also included in this product range 7 Wireless accessories and FM systems ...

Page 46: ...s without disruptive background noises or echoes Phonak is a leader in FM communication In order to take advantage of the benefits of these high tech radio systems consult with your hearing care professional If you already have an FM system and need additional information on using this system please consult the relevant user instructions on the FM transmitter or the FM receiver For more informatio...

Page 47: ...s the design integrated FM receiver and the audio shoe with universal FM receiver On the following pages use the labeled drawings to identify the FM receiver that you use 7 2 2 Design integrated FM receiver UP and SP model a Hearing aid b Design integrated FM receiver b b a a CRT model ...

Page 48: ...dy prepared your hearing aid for use with the design integrated FM receiver The design integrated FM receiver can not be removed Please ask you hearing care professional for further information Naída S with the design integrated FM receiver is WaterResistant For more information on the water resistant properties of the Naída S housing please see chapter 5 7 Wireless accessories and FM systems ...

Page 49: ...M receiver UP and SP model a Hearing aid b Battery compartment c Audio shoe for universal FM receiver d Universal FM receiver With the universal FM receiver attached the hearing aid offers all functionalities and usability as without the FM receiver see chapter 4 ...

Page 50: ...lready prepared your hearing aid for use with a universal FM receiver Figures 7 1 to 7 5 show the UltraPower and SuperPower model follow these instructions for the CRT model as this procedure is identical To attach the audio shoe hold the hearing aid between the thumb and forefinger of one hand and the audio shoe in the other hand Push the audio shoe towards the bottom of the hearing aid Match the...

Page 51: ... 2 Attaching the universal FM receiver to the audio shoe Connect the universal FM receiver to the audio shoe by pushing the three pins of the universal FM receiver into the three sockets of the audio shoe The universal FM receiver is correctly connected to the audio shoe once it is clicked in place Fig 7 3 Please refer to the specific FM receiver user instruction Fig 7 3 ...

Page 52: ...dio shoe from the hearing aid To remove the audio shoe take the hearing aid between your thumb and forefinger Pull the locking system on the audio shoe back Fig 7 4 At the same time pull the hearing aid upwards with the other hand Fig 7 5 The audio shoe is now removed from the hearing aid 7 Wireless accessories and FM systems Fig 7 4 Fig 7 5 ...

Page 53: ...53 ...

Page 54: ...ting from the date of purchase This limited warranty covers manufacturing and material defects in the hearing aid itself but not accessories such as batteries tubes earmolds external receivers The warranty only comes into force if a proof of purchase is shown The international warranty does not affect any legal rights that you might have under applicable national legislation governing sale of cons...

Page 55: ...stress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their office Serial number left side Serial number right side Date of purchase Authorized hearing care professional stamp signature ...

Page 56: ...dio and Telecommunications Terminal Equipment Directive 1999 5 EC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www phonak com Phonak worldwide locations Australia Supplier Code Number 15398 New Zealand Supplier Code Number Z1285 9 Compliance information ...

Page 57: ...WC WHSSAN1 Canada IC 2262A WHSSAN1 Notice 1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice 2 Changes or modifications made to this device...

Page 58: ...radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures S S Reorient or relocate the receiving antenna S...

Page 59: ...ctive 1999 5 EC on radio and telecommunications equipment The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives This symbol indicates that the products described in these user instructions adhere to the requirements for an applied part of Type B of EN 60601 1 The surface of the hearing aid is specified as an applie...

Page 60: ...s This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides Important information for handling and product safety The product is designed such that it functions without problems or restrictions if used as intended unless otherwise noted in these user guides R I Operating conditions 10 Information and explanation of symbols ...

Page 61: ... 1500 hPa The symbol with the crossed out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household waste Please dispose of old or unused hearing aids at waste disposal sites intended for electronic waste or give your hearing aid to your hearing care professional for disposal Proper disposal protects the environment and health Storage conditions T ...

Page 62: ...62 Notes ...

Page 63: ...63 ...

Page 64: ...012 01 A W FO Printed in Switzerland Phonak AG All rights reserved 0459 www phonak com Manufacturer Phonak AG Laubisrütistrasse 28 CH 8712 Stäfa Switzerland EU Representative Phonak GmbH D 70736 Fellbach Oeffingen Germany ...

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