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NAB EFTPOS Mobile Terminal Guide
The terminal and base must be paired for Bluetooth before dial up or internet communication options can be set up on
the terminal.
To Check if the Base and Terminal are Already Paired
Step 1
Check for the Bluetooth symbol in the status header bar at
the top of the terminal screen
• If the Bluetooth symbol is displayed but shows grey, go
to step 2.
• If the Bluetooth symbol is not displayed at all, it
indicates that you may need to update the version of
the software on your terminal. Contact the Merchant
Service Centre or Integrated Help Desk for help
with this.
Step 2
Remove the terminal from the base, then check if the
Bluetooth symbol shows green.
• If the Bluetooth symbol shows green, it indicates that
the terminal is currently communicating with a base
via Bluetooth. This means the terminal is paired with
the base.
• If the Bluetooth symbol remains grey, go to step 3.
Step 3
Check that the power to the base is turned on and that the
power cable is connected correctly.
Step 4
Return the terminal to the base and check the power symbol
on the terminal screen to check that it is charging.
Step 5
Remove the terminal from the base again and check if the
Bluetooth symbol shows green.
• If the Bluetooth symbol still remains grey, it may
indicate that the terminal is not paired with the base
for Bluetooth. Contact the Merchant Service Centre or
Integrated Help Desk for help with pairing the terminal
and the base.
PAIR THE TERMINAL AND BASE FOR BLUETOOTH