Customer Support
Introduction
Cirronet, Inc. products are designed for long life and trouble free operation.
The following information is provided if servicing becomes necessary.
Technical Assistance
Technical assistance for Cirronet products is available during the hours of
9:00 A.M – 5:30 P.M. Eastern Standard Time. When calling, please have
available the complete model name, serial number, and a complete
description of the problem. Most problems can be resolved without returning
the unit to the factory.
The following telephone numbers are available for assistance.
Phone
678-684-2000
Fax
678-684-2001
Factory Repairs
If return of equipment is necessary, you will be issued a Return Material
Authorization number (RMA #). The RMA # will help expedite the repair so
that equipment can be returned as quickly as possible. Please be sure to
include the
RMA number (#) on the outside of the shipping box and on any
correspondence relating to the repair. Any equipment returned without an
RMA # may be delayed in the repair cycle.
Please be sure to carefully package all items to be returned and address to:
Murata Electronics, N.A., Inc.
4441 Sigma Road
Dallas, TX 75244
USA
RMA # ***
Copyright © Murata Manufacturing Co., Ltd. All Rights Reserved. 2012
HN-210D/X, HN-214D/X Rev. 2.0 01/13/17
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www.murata.com
