10.3 Dealing with Synchronization Issues
Probably the most frustrating problem you’ll encounter on your tablet will be related to syncing
content from the Amazon Cloud.
These can manifest in different ways. For instance, if you have multiple Kindle devices — or you
use a Kindle app on a smartphone — then problems might arise with finding page numbers. On
the other hand, problems with missing pages are often down to the Kindle service the book’s
author. In this situation, you can use the
Report
option on the book’s Kindle Store product
listing.
Issues downloading a book can be fixed by restarting the Amazon Fire and disconnecting/
reconnecting Wi-Fi. Meanwhile problems opening a book are often due to a fault while
downloading. This should be dealt with by opening your Books list, long-tapping the item in
question and selecting
Remove from Device
. Once this has been done, switch to
Cloud
view,
find the book, and tap the cover illustration to download properly.
Restarting the tablet can also help if problems persist; these solutions can also be used for
problems syncing magazines.
10.4 I’ve Lost My Password!
Taken steps to secure your device with a lock screen password? Make sure that you don’t forget
the code! Should this happen, your Amazon Fire will force you to restore the device to its default
factory settings.
In this event, your Amazon Fire will restart, and delete all personal data and content. You’ll be
unable to use it properly until you register again. Once this is done, you can begin downloading
your favorite books from the Amazon Cloud.
Should you still require a password to be set, try and use one that you won’t forget!
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