Munters Rotem Communicator Manual For Use And Maintenance Download Page 1

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Manual for use and maintenance

Communicator

Communication System

Ag/MIS/UmGB-2567-04/18 Rev 1.0

P/N: 116048

Communicator

Summary of Contents for Rotem Communicator

Page 1: ...Manual for use and maintenance Communicator Communication System Ag MIS UmGB 2567 04 18 Rev 1 0 P N 116048 Communicator ...

Page 2: ...he apparatus together with the attached technical documentation This document is destined for the user of the apparatus it may not be reproduced in whole or in part committed to computer memory as a file or delivered to third parties without the prior authorization of the assembler of the system Munters reserves the right to effect modifications to the apparatus in accordance with technical and le...

Page 3: ...2 Connecting the Communicator to a Controller 14 4 2 1 Routing Methods 14 4 2 2 RS 232 Connections 15 4 2 3 RS 485 Connection 16 4 2 4 Approximate Distances and Baud Rate 17 4 3 Completing the Installation 18 4 3 1 Configuring the communication to outside devices 18 4 3 2 Communicator Comm Box Connectivity 18 5 INITIAL CONFIGURATION 20 5 1 Communication recommendations 20 5 2 Setting the test sche...

Page 4: ...nfiguration 34 7 1 1 Configuring the channel settings 34 7 1 2 Displaying the controllers 35 7 1 3 Listing the network devices 35 7 2 Channel Signal tests 35 7 2 1 Testing the RS 232 485 channel 36 7 2 2 Testing the Radio RF signal 36 8 COMMUNICATOR TO PC CONFIGURATION 37 8 1 Defining the communication speed with the local PC 37 8 2 Configuring the data connection 37 9 CONFIGURING THE DRY CONTACT ...

Page 5: ... 46 12 TROUBLESHOOTING 47 12 1 Hardware 47 12 2 Communication to controllers PC 47 12 3 Cellular modem 49 12 4 RF communication 50 12 5 Voice card 51 12 6 Alarm 52 12 7 Line modem 52 12 8 Battery 52 13 TECHNICAL DATA 53 14 APPENDIX A REPLACING COMMUNICATION CARDS AND MODEMS 54 14 1 Replacing the RS 232 card 54 14 2 Replacing the RF card 55 14 3 Installing a GSM S or GSM W card 56 14 4 Installing a...

Page 6: ... user 1 2 Introduction Congratulations on your excellent choice of purchasing a Communicator In order to realize the full benefit from this product it is important that it is installed commissioned and operated correctly Before installation or using the fan this manual should be studied carefully It is also recommended that it is kept safely for future reference The manual is intended as a referen...

Page 7: ...or continues to transmit alarms o Restore power to Communicator 3 Test the Alarm Backup Batteries monthly refer to page 45 WARNING Communicator does not support pre paid SIM cards Use a regular card only CAUTION Use an exclusive phone line for the Communicator NOTE Sometimes using a phone line via private switchboard might interfere with communication Munters recommends using a different line to t...

Page 8: ...ction Send and receive functional text messages GSM 3G networks Pager support 3 dry contact output relays 5 Amp 8 digital inputs Battery backup 3 2 Choosing communication cards The Communicator supports the following cards Line modem Supplies remote communication and voice alarms via a phone line GSM S GSM W Supplies text alarms and text messages only 3G Cell Modem Supplies text alarms and text me...

Page 9: ...hnician only Cellular Com 3 TD RD Cellular modem is transmitting and receiving data Controller Transmit Data Receive Data Controller relays are transmitting and receiving data Output 1 Output 2 Non functional 3 3 2 MENU TREE Table 1 Menus My Farm Alarm History System Farm Name Reset Alarm Test Address Book Test Schedule User Events Digital Input Status Report Disabled Alarms System Events Relay Co...

Page 10: ...nus Test Save Resetting Advanced Setup Battery Signal Strength Restore Voice GSM Send Text MSG Save RF Wired Network Radio RF Signal Dial Out Battery Hardware Profile Internet Wired RS232 485 COM USB Network List Line Modem Voice GSM Pager Pager Dial Out NOTE Use the GSM functions to set up a 3G Cell modem ...

Page 11: ...ompleting the Installation page 18 4 1 Hardware Installation The following sections detail how to perform the Communicator s physical setup Preliminary Steps Connecting the unit to external components USB Driver Installation 4 1 1 PRELIMINARY STEPS NOTE Open the Communicator and verify that all required components are physically installed Figure 1 illustrates a sample Communicator and its componen...

Page 12: ... to the dedicated ground terminal Figure 2 Figure 2 Grounding Terminal CAUTION The Communicator must be grounded at all times 2 Apply power while pressing until the Cold Start screen appears 3 Select YES NOTE Cold Start resets the Communicator to original factory settings and erases previous history Perform a Cold Start when installing new hardware changing the software version or if instructed by...

Page 13: ...ONNECTING THE UNIT TO EXTERNAL COMPONENTS 1 Connect the External Connection Box to the Communicator using the 25 pin connector as shown in Figure 1 2 If required connect the External Connection Box to external devices and an ELS system Figure 3 3 Connect the local computer by via the PC Port or a USB cable 4 Connect the line and phone cables 5 Connect the ethernet cable to ethernet access point fo...

Page 14: ... Communicator to a Controller The following sections detail how to connect the Communicator to the controllers via a wired or wireless infrastructure Routing Methods RS 232 Connections RS 485 Connection Approximate Distances and Baud Rate 4 2 1 ROUTING METHODS There are two common routing methods for running the communications connections daisy chain and star connection RS 485 infrastructure o Dai...

Page 15: ...tances and Baud Rate page 17 4 Controller communication card The cable between the external connection box and the controllers should be a shielded cable 22 AWG This cable is connected to all controllers and to the communication line of the external connection box in the following manner o The COM wire is connected to the COM port in the communication terminal of the controller green wire o The Co...

Page 16: ...6 key 1 Communicator External Box 5 Shield cable 2 Box communication terminal 6 Other controllers 3 To prevent ground loops connect the shield wire at one end only 7 See Approximate Distances and Baud Rate page 17 4 Controller communication card The cable between the external connection box and the controllers should be a 4 wire twisted shielded cable 22 or 24 AWG Wiring o Red wire to terminal A o...

Page 17: ...air Red wire to the controller s terminal A and the external connection box s terminal A Black wire to the controller s terminal B and the external connection box s terminal B o 2nd pair Green wire to the controller s COM terminal and the external connection box s COM terminal The final controller in any chain or branch requires a 120 ohm terminator 4 2 4 APPROXIMATE DISTANCES AND BAUD RATE For on...

Page 18: ...ings page 34 2 Test the connection to each controller refer to Displaying the controllers page 35 3 Test the communication channel to each controller refer to Channel Signal tests page 35 4 Set the baud rate to the local computer refer to Defining the communication speed with the local PC page 37 4 3 2 COMMUNICATOR COMM BOX CONNECTIVITY NOTE Users having an Ethernet card refer to Appendix C Ethern...

Page 19: ...that the card is set exactly in place Any deviation can severly reduce the card s functionality 2 Snap the COMM SERIAL card into place 3 Connect the Communictor to the Comm Box NOTE Refer to the Comm Box Manual for information on how to define and configure the Comm Box and RotemNet Web application ...

Page 20: ...PC configuration page 37 Configuring the dry contact card page 38 Communicator functions page 39 Alarms page 41 NOTE Before installing a SIM card disable the PIN code if the card has this code Communicator text functions are disabled if the SIM card has a PIN code 5 1 Communication recommendations Munters strongly recommends enabling both the telephone and SMS functions to transmit alarms via voic...

Page 21: ... 2 Configure the parameters o Language Select the required language for the user interface o Region Select the site location CAUTION Select the correct region The modem functions correctly only when the correct region is selected 5 4 Setting the farm site name Select MY FARM Farm Site Name Define the site s name and reference number PC network software employs these parameters when sending an alar...

Page 22: ...te in this menu Clock hh mm 24 hour format for example 2 15 PM 14 15 Date dd mmm yy for example 14 JAN 10 5 7 Adding names to the Address Book Select MY FARM Address Book The address book contains the contact information of up eight users Communicator contacts these users in the event of an alarm Priority of contacts is defined by the user number 1 16 Top priority contacts should be entered into t...

Page 23: ...ten English Turkish Russian Spanish Thai or Hebrew NOTE Distribution of the alarm messages is according to the address book list contact by contact Each user receives all forms of communication that are selected Msg By option before continuing to the next user The first user does NOT have a FROM or TO field to ensure there is always someone that receives the notification from Communicator 5 7 1 PH...

Page 24: ... audio alarm message page 27 6 1 1 BASIC VOICE FUNCTIONS This section details the basic Voice functions Setting the voice parameters page 24 Testing voice quality page 25 Testing the voice call service page 25 Testing the cellular signal strength page 25 Receiving a status report page 25 6 1 1 1 Setting the voice parameters 1 Select SYSTEM Advanced Setup Voice 2 Define the speech VOLUME and SPEAKE...

Page 25: ... screen displays the cellular service provider s number name BER Bit Error Rate if available the reception bar graph as well as the measured signal reading NOTE Signal strength must be between 113 dBm to 51 dBm 6 1 1 5 Receiving a status report You can receive a status report over the phone Refer to Status report page 30 for details on the function To hear the status report 1 Call the Communicator...

Page 26: ...nformation from the Communicator regarding alarms To receive the information in voice mode only 1 Call the controller wait for one ring less than the AUTO ANSWER set parameter number and hang up 2 Wait at least five seconds but no longer than 60 seconds and then call again Follow the instructions given by the controller o If the AUTO ANSWER parameter is set to zero 0 then the Communicator answers ...

Page 27: ...es for the first house are played and then the following options are available Acknowledge Replay house message Play next house message End call Enter password if acknowledging for the first time this call and press Please wait Reset for house successful Next Message Goodbye Right after Please wait is heard press to access the ALARM OPTIONS MENU Entering alarm options for House System reports alar...

Page 28: ...two stars separate between houses o AAA Alarm code 6 2 1 2 Pager test 1 Select SYSTEM Test Pager 2 Enter the pager phone number and press ENTER This feature tests the PAGER service The pager number should include a dial delay When dialing a pager service there is usually a delay between the moment when the call is answered and when the message is recorded For example Leave a message for Mr Smith t...

Page 29: ... for more information 6 3 Text functions The following sections detail the Communicator basic and advanced Text functions Basic text functions page 29 Advanced text functions page 31 Text message responses page 31 6 3 1 BASIC TEXT FUNCTIONS The following sections detail the basic Text functions Testing the text function page 29 Testing the SMS ringtone page 30 Status report page 30 6 3 1 1 Testing...

Page 30: ...nsumption Feed Count daily feed consumption Mortality By default the report only includes Target Temp Average Temp Vent Level and Humidity To select the parameters 1 Select SYSTEM Advanced Setup GSM CDMA 2 Use the key to select the required parameter 3 Press Enter to select deselect the parameter 4 Press Save The parameters are configured To receive a status report Receiving the Report for One Hou...

Page 31: ...play when an SMS message from Communicator arrives thereby alerting you of an upcoming message 1 Select SYSTEM Advanced Setup GSM CDMA 2 In the Text Precall field select Yes 3 In the Precall time enter the time in seconds This parameter ensures that there is sufficient time for the phone to ring before the SMS tone plays 6 3 3 TEXT MESSAGE RESPONSES 2 0 Event codes page 42 lists the events corresp...

Page 32: ...l letters 6 3 3 2 Resetting the alarm To reset all the alarms send the following text message C Send to the Communicator cell phone number Start of message C Communicator 6 3 3 3 Acknowledging a message If Message Repeat is enabled refer to page 43 Communicator continues to send alarms until an acknowledgement is sent Requesting a Response for Every Sent Text Message AON Send to the Communicator c...

Page 33: ... Memory Performs EEPROM test by pressing the MENU key Keyboard Tests the functionality of each key Test keys by pressing them and verifying visually that the right key is displayed on the screen 6 4 2 MESSAGE OPTIONS This parameter specifies the number of times Communicator places a call to a recipient until the recipient presses 1 Under Call ACK Retries enter the required numbers o Range 1 10 Def...

Page 34: ...to the PC Baud Rate This sets the communication rate between the Communicator and controllers For communication to operate properly set all controllers to the same Baud Rate o Since faster rates and longer transmission distance mean a greater chance of transmission errors reduce the baud rate as you increase the distance o In any case where there are transmission errors reduce the baud rate o Comm...

Page 35: ...nit is reset disconnect and reconnect the power 7 1 3 LISTING THE NETWORK DEVICES Select SYSTEM Test Network List Primary Found Displays the number of primary units found in the network Secondary Found Displays the number of secondary units found in the network Scan Network Use key to select YES or NO and then press ENTER to scan the network to find remove primary or secondary units 7 2 Channel Si...

Page 36: ...the shading switches back and forth between the two boxes NOTE If the checkbox remains blank check all connections between the Communicator and the controller 7 2 2 TESTING THE RADIO RF SIGNAL Select SYSTEM Test Radio RF Signal This menu tests the RF communication channel Enter the required unit number and press ENTER The screen displays the reception bar graph as well as the measured signal readi...

Page 37: ...creen to increase the transfer rate between the Communicator and a remote modem Modulation Auto or V34 transmission During connect negotiation at which the modems have determined which modulation and rate will be used meaning before any error Compression Enables or disables data compression performed by the modem also known as hardware compression It reduces the amount of time required to transfer...

Page 38: ...e N column s two possibilities 0 Represents the open contact Normally Open If there is a change from the usual state closed state an alarm occurs 1 Represents closed contact Normally Closed If there is a change from the usual state opened state an alarm occurs The figure above serves as an example of a digital input program The programmed line No 1 is set as normally closed for the house door The ...

Page 39: ... saved restore point is the date of the last save performed Select SYSTEM Save Res Setting Save 2 Save Use this feature to save all settings once a SAVE is performed this is the new RESTORE point 10 2 Test functions The following section details how to test Communicator functions Testing the backup battery Viewing device status Viewing the software and hardware version 10 2 1TESTING THE BACKUP BAT...

Page 40: ...Test Hardware Profile View functionality status of all possible installed devices 10 2 3VIEWING THE SOFTWARE AND HARDWARE VERSION Press This screen displays the software and hardware version numbers 10 3 Viewing relay settings Select SYSTEM Relay TBD HARDWARE PROFILE 1 VOICE OK 2 LINE MODEM OK 3 CELLULAR OK http www rotem com SOFTWARE 3 00r01 b HARDWARE 2 04 U1 1 00 RELAYS SETTING CODE TIME s RLY1...

Page 41: ...e alarm sequence The flow ends when an alarm is acknowledged or is no longer active Figure 8 Alarm Flow Chart Responding to alarms can be done over Land line Via verbal and interactive messaging Cellular Via text messaging NOTE Communicator does not support verbal and interactive messaging via cell phones Alarm Generated In House Call Out Delay Send an SMS Message to Contact 1 if enabled Send a Ph...

Page 42: ...tions detail the advanced alarm functions Basic alarms are set up in the Initial configuration page 20 Resetting the alarms page 42 Disabling alarms page 43 Defining the message delay page 43 Defining the message repeat parameter page 43 Defining the internal alarms page 44 Defining the battery alarm page 44 11 3 1RESETTING THE ALARMS Select ALARM Reset This menu resets the alarms of any controlle...

Page 43: ...sequence Between Users seconds Define the waiting time before contacting the next user within the address book 11 3 4DEFINING THE MESSAGE REPEAT PARAMETER Select ALARM Options By default when an alarm is sent it must be acknowledged by one of the contacts If there is no acknowledgment Communicator resends the alarm refer to Acknowledging a message page 32 This menu defines the waiting time before ...

Page 44: ...NING THE BATTERY ALARM Select SYSTEM Advanced Setup Battery This menu defines the hold time in seconds before the Communicator generates an alarm message regarding the battery charge 11 4 Alarm and events history This section details how to view records of alarms and events Displaying the alarm history page 44 Displaying the user events page 45 Displaying the system events page 45 11 4 1DISPLAYING...

Page 45: ...at the Communicator continues to broadcast alarms in the event of a power outage the unit comes equipped with a set of 12 V backup batteries These batteries must be kept properly charged at all times WARNING Failure to test your pack regularly and change the pack as required can result in losses in the event of a general power failure Munters strongly recommends Checking the backup battery pack on...

Page 46: ...nfigured in the Address Book The message should arrive within several minutes o If the batteries are not charged Communicator does not send an alarm message In addition an alarm message appears on the screen 11 5 2VOLTAGE TEST 1 Remove the battery pack 2 Using a voltmeter test the pack The voltage of a new charged battery pack ranges between 7 2 V and 7 6 V The voltage of a battery pack that has b...

Page 47: ...or is connected to an electric power supply 2 In Battery Test menu page 39 check the battery and charger status 3 Open the Communicator s box and check the battery s wiring Figure 1 page 11 4 If the wiring connections are OK replace the battery pack Part number SP COMM BAT NOTE If you replace the voice card Ethernet card line modem or cell modem perform a Cold Start after replacing the device 12 2...

Page 48: ... system has an RF link go to Radio System Test Radio RF Signal Refer to page 36 4 If you are using a 232 485 communication card check the Baud Rate on both sides refer to Configuring the channel settings page 34 5 If an RF communication card is being used check Additional Channel Setting 6 Go over the controller numbers and make sure there is no conflict between the units make sure two units do no...

Page 49: ...to be placed in a way that ensures sufficient signal strength To improve signal strength the antenna can be moved to another position Signal strength may depend on how close the modem is to a radio base station You must ensure that the location at which you intend to use the modem is within the network coverage area Reboot through unplugging the power ...

Page 50: ...n page 29 The modem has to be placed in a way that ensures sufficient signal strength To improve signal strength the antenna can be moved to another position Signal strength may depend on how close the modem is to a radio base station You must ensure that the location at which you intend to use the modem is within the network coverage area 12 4 RF communication No RF connection Figure 12 RF Card L...

Page 51: ...ard Voice does not function Figure 13 Voice Card Location 1 Refer to Testing voice page 25 and perform voice test 2 Change the parameters as required refer to Setting the voice page 24 NOTE Do not forget to confirm by moving the cursor to the TEST parameter and pressing ENTER 3 Verify speaker cable is connected 4 Turn volume trimmer on voice card until required volume is reached Figure 14 Refer to...

Page 52: ...using a phone connected to the phone jack 2 Perform PHONE LINE VOLTAGE test SYSTEM Technician Tools Test Phone Line page 33 Voltage should be above 40 V normally it is 48 V or more 3 If it is above 40 V connect a regular phone for testing 4 If the line is not operating check with your service provider 5 If the line is operational perform power cycle for Communicator turn device off and then back o...

Page 53: ...g P S 125 250 V 2 A T Connection Box Peripherals Digital Inputs 8 Digital Inputs Dry Contact 5V 2 mAmp Relays Outputs N C N O OMI Blue Small Low Power Relay 5 Amps 250 VAC Alarm Output N O and N C Double OMI Pilot Duty 5 Amps 250 VAC Housing Metal Box Dimensions L x W x H 262 x 262 x 80 mm Ambient Climate Operating Temperature Range 0 to 50 C 32 to 125 F Operating Humidity Range 0 to 95 Storage Te...

Page 54: ...o Choosing communication cards page 8 for further information on Munters communication cards Replacing the RS 232 card page 54 Replacing the RF card page 55 Installing a GSM S or GSM W card page 56 Installing a 3G Cell Modem Card page 56 14 1 Replacing the RS 232 card Insert the RS 232 485 communication card into the indicated sockets and fasten it with two screws ...

Page 55: ...ocket 2 Fit the black wire through the hole as illustrated above and connect to the RF card Screw nuts connected to the RF card make sure you leave enough slack for antenna cable 3 Set the dipswitches Refer to the RF Communication Card Installation sheet for more information ...

Page 56: ...S or GSM W to enable the Voice Dial In feature NOTE Refer to Configuring the telephone modem page 26 for information regarding the Voice Dial In feature WARNING Communicator does not support pre paid SIM cards Use a regular card only 14 4 Installing a 3G Cell Modem Card NOTE Before installing a 3G card disable the PIN code if the card has this code Communicator text functions are disabled if the c...

Page 57: ...all settings 4 Perform a Cold Start Communicator will detect the new modem 5 If required restore the Communication Unit s settings 6 Go to SYSTEM Test GSM CDMA The signal strength must be between 113 dBm to 51 dBm 7 Go to SYSTEM TEST GSM CDMA SEND TEXT MSG a Enter in the required mobile phone number to receive the Test Text and press ENTER b Confirm that the mobile phone received the following tex...

Page 58: ...d RS 485 Isolated Communicator Communication Card C COMM RS232 C COMM RS485 C COMM 485 Controllers Communication Cards Platinum 232 ISO 232 Extension Card P N C PP RCLP232 485 ISO 232 Extension Card P N C PP 485ISO 232 232 ISO 485 Extension Card P N C PP 232ISO 485 485 STD 485 Extension Card P N C PP RCLP485 485 ISO 485 Extension Card P N C PP 485ISO 485 Super Guard NA SGP 485 Communication Card P...

Page 59: ...t version 1 3 17 and higher 1 In the Communicator screen select SYSTEM Advanced Setup Internet My Account 2 Write down the Ethernet device serial number 3 On the Ethernet cable port Figure 1 verify that o the green lights remains on o the yellow light blinks 4 Set the Communicator Internet settings a In a web browser go to http 82 80 235 51 b In the Account Name field type Rotem c In the Password ...

Page 60: ...ommunicator is not defined properly 7 Click to view the controller details Munters recommends the following resolutions when viewing the web o PC 1280 1024 Text size medium o Laptop 1024 768 Text size medium 16 2 Setting Up a Network using RotemNet Accessing the Communicator or controllers via RotemNet enables local and remote management of your equipment The following is a summary of the steps ne...

Page 61: ...2 In the Internet Communication window set the o Farms account name o Account Name o Chip serial number o Password NOTE This information must be the same as the data entered in Communicator 3 If you are configuring multiple farms o Enter a name for each farm o Enter an Ethernet chip number for each farm o Configure the controller setup for each farm 4 To connect to a farm click Connect NOTE Refer ...

Page 62: ...de in writing within eight days of the discovery of the defect and within 12 months of the delivery of the defective product Munters has thirty days from the date of receipt in which to take action and has the right to examine the product at the customer s premises or at its own plant carriage cost to be borne by the customer Munters at its sole discretion has the option of replacing or repairing ...

Page 63: ...ard to installation tools and consumables required for fitting and installation lubricants necessary for commissioning and maintenance It is mandatory to purchase and use only original spare parts or those recommended by the manufacturer Dismantling and assembly must be performed by qualified technicians and according to the manufacturer s instructions The use of non original spare parts or incorr...

Page 64: ... Italy Munters Italy S p A Chiusavecchia Phone 39 0183 52 11 Japan Munters K K Phone 81 3 5970 0021 Korea Munters Korea Co Ltd Phone 82 2 761 8701 Mexico Munters Mexico Phone 52 818 262 54 00 Singapore Munters Pte Ltd Phone 65 744 6828 South Africa and Sub Sahara Countries Munters Pty Ltd Phone 27 11 997 2000 Spain Munters Spain S A Phone 34 91 640 09 02 Sweden Munters AB Phone 46 8 626 63 00 Thai...

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