Contact Information
Multiwave Sensors Inc.
8510 Torbram Road
Unit #67
Brampton, Ontario
L6T 5C7
Phone: 905 458 9060
Fax: 905 458 3079
Email:
Warranty Information
MultiWave Sensors Inc. (MWS) warrants the Smart Aligner System to be in good working order for a period of one year from the
date of purchase. Should the product fail to be in good working order at any time during the warranty period, MWS will, at its
option, repair or replace the product at no additional charge, except as set forth below. This limited warranty does not include
service or repair of damage to the product resulting from accident, disaster, misuse, abuse, dropping or non-MWS modification of
the product. The Smart Aligner System is equipped with a 75g shock sensor to determine shock impact. In the event that the shock
sensor is tripped the warranty is void.
If this product is not in good working order are warranted above, your sole remedy shall be repair or replacement as provided
above. In no event will MWS be liable to you for any damages arising for your damages, including any lost profits, lost savings, or
other incidental or consequential damages arising from the use or inability to use such product. Futhermore, MWS shall not be
responsible if any MWS authorized dealer has been advised of the possibility of such damages, or for any claim by another party.
The Smart Aligner System is sealed for waterproofing and RF shielding at the factory. Any attempt to open the APS enclosure will
immediately void the warranty unless there is written permission from MWS.
Extended warranties are available. Contact MWS or one of MWS’s authorized distributors for more information.
Repair and Return Information
If the Smart Aligner System needs to be returned to MWS for any repair you will need to request an RMA #. Please email the
following information to
or call us at 905 458 9060.
Company Name
Contact Name
Contact Telephone #
Smart Aligner System Serial #
Description of Problem
Method of shipping (FEDEX, UPS, Courier etc...)
We will send you an RMA# with instruction for shipping. If the Smart Aligner System is being shipped internationally (any country
other than Canada) then the commercial invoice needs to include the following:
Harmonization Code: 9813.00.00.95
Smart Aligner System is being returned back to Canada for repairs. These are Canadian goods being returned for repairs. After
repairs are completed the Smart Aligner System will be returned to purchaser. Not for sale or resale.
Contact, Warranty, Repair and RMA
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Summary of Contents for Smart Aligner
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