Multitone CS100, User Manual

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Page 54
Questions
Can the CS100 system be connected to a public or private network?
This equipment is NOT intended to connect to a public or private network. It is only
intended for closed connection to TNV2 circuits. This is a line supplied by a PBX
and not exposed to over voltage such as may be induced on a PSTN line.
What happens when all 6 speech channels are in use?
Each handset uses 1 channel when making a call – either internally or externally.
When 6 handsets are engaged in a call, the system sends out a busy signal. On the
Multitone CH70 handset this is indicated by a flashing antenna icon, displayed in the
bottom left of the screen.
Will my call get dropped if I walk to an area that is covered by a
Repeater that is already in full use?
No. If during a telephone conversation you move to an area where coverage is not
attainable, either because the system is full (all the lines are in use) or because you
are simply coming to the end of the broadcast range, you will hear a Signal Warning
beep. This ensures that you do not lose a call whilst on the move.
Why do Multitone not support the use of 3rd party handsets?
Multitone is continually striving to give our customers cordless systems that are both
reliable and cost effective. We are constantly evaluating new DECT handsets as
they come on the market as we are conscious that there are a lot of low cost ‘Home
base’ products available which have a lower price than system handsets.
These handsets are designed for use with a single home base station with no
requirement for handover, in some handsets the handover functionality in the
embedded software has not been written, as it is not required. These units are
produced in volume where the overriding factor in the design and build process is
cost. In their own environment, ‘the home’ or small office, they work exceedingly well
and are extremely good value for money.
However when used on a multi-cell system such as would be installed on a larger
site requiring a number of base stations this lack of ‘handover’ functionality causes
problems not only with the handset concerned but also with the system itself. After
exhaustive tests at some of our sites using these low cost handsets it was
discovered that these handsets generate a high overhead of radio traffic because of
the number of additional radio cells that they can see in the Over Air Interface (OAI).
This causes an inefficient use of the OAI and causes lost or dropped calls resulting
in a poor system performance.
Multitone do not recommend nor support these low cost handsets and will therefore
charge a supplement on existing contracts or callouts on sites which are found to be
using these ‘Home’ products.