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PRODUCT OVERVIEW

Product Overview

Overview

Use the MultiModem USB modem concentrator for analog dial-up remote access, modem pooling, or as dedicated
fax server solution for Windows® and Linux® environments. It provides eight or sixteen built-in V.92/56K modems.
The MultiModem USB modem concentrator also offers V.34/33.6K Super G3 fax, and Error Correction Mode, which
can reduce fax transmission time by more than half when compared to traditional fax modems.

Documentation

Multi-Tech provides the following manuals for use with the MultiModem USB modem concentrator:

Document

Description

MultiModem USB MTMC 8/16 User

This document. Provides an overview, safety and regulatory

Guide

information, and installation information. (part number S000588).

MT5634SMI AT Command Reference

Using AT Commands to configure and control your device (part number

Guide

S000263).

Fax Overview Developer's Reference

General information about faxing (part number S000265).

Guide

Fax Enhancements Reference Guide

Information for using V.34 Fax/Real-Time-Fax-Compression-Conversion
features in V.92 modems (part number S000279).

Fax Class 1 and Class 1.0 Developer's

Provides Service Class 1 and Class 1.0 fax command protocols. (part

Guide

number S000262).

Fax Class 2 and Class 2.0 Developer's

Provides Service Class 2 and 2.0/2.1 fax command protocols (part

Guide

number S000239).

Package Contents

The package contents include:

MultiModem USB modem concentrator

Universal power supply with power cord

1.5 meter USB A/B cable

Safety Warnings

Analog Telecom Safety Warnings

Before servicing, disconnect this product from its power source and telephone network. Also:

Never install telephone wiring during a lightning storm.

Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations.

Use this product with UL and cUL listed computers only.

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at
the network interface.

MultiModem

®

USB MTMC8-USB/MTMC16-USB User Guide

5

Summary of Contents for MTMC16-USB

Page 1: ...MultiModem USB MTMC8 USB MTMC16 USB User Guide ...

Page 2: ...iring fail safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death significant property damage or serious physical or environmental damage Examples of such use include life support machines or other life preserving medical devices or systems air traffic control or aircraft navigation or communications systems control ...

Page 3: ...to a Computer 13 Installing Drivers 15 Installing Windows Drivers 15 Downloading Windows Drivers 15 Installing Drivers for Windows 7 8 or Server 2012 15 Installing Drivers for Windows Vista or Server 2008 15 Installing Drivers for Windows XP or Server 2003 15 Installing Linux Drivers 16 Downloading Linux Drivers 16 Installing Linux 16 Regulatory Information 17 47 CFR Part 15 Regulation Class A Dev...

Page 4: ...ctrical and Electronic Equipment Statement 23 WEEE Directive 23 Instructions for Disposal of WEEE by Users in the European Union 23 REACH Statement 24 Registration of Substances 24 Substances of Very High Concern SVHC 24 Restriction of the Use of Hazardous Substances RoHS 25 Information on HS TS Substances According to Chinese Standards 26 Information on HS TS Substances According to Chinese Stand...

Page 5: ...about faxing part number S000265 Guide Fax Enhancements Reference Guide Information for using V 34 Fax Real Time Fax Compression Conversion features in V 92 modems part number S000279 Fax Class 1 and Class 1 0 Developer s Provides Service Class 1 and Class 1 0 fax command protocols part Guide number S000262 Fax Class 2 and Class 2 0 Developer s Provides Service Class 2 and 2 0 2 1 fax command prot...

Page 6: ...wer Draw for additional power information Environment Operating Environment 40 to 152 F 40 to 67 C Storage Environment 40 to 185 F 40 to 85 C Relative Humidity 20 to 90 noncondensing Certifications EMC Approvals FCC Part 15 Class A EN 55022 Class A EN 55024 Safety Approvals UL cUL 60950 1 ed 2 IEC 60950 1 ed 2 EN 2006 am 11 Telecom Approvals 47CFR Part 68 CS03 TBR21 Other countries also included N...

Page 7: ...wer up Millicoulombs mC uS Current 0 588 0 837 0 895 0 940 6 79 700 Watts 5 36 7 59 8 11 MTMC16 9 Volts Sleep Typical1 Maximum2 Peak3 AMPS Total Inrush Total Inrush Mode AMPS AMPS Charge Measured Charge Duration AMPS in during Power up Millicoulombs mC uS Current 0 896 1 430 1 560 1 630 12 6 747 Watts 8 12 12 81 13 95 MultiModem USB MTMC8 USB MTMC16 USB User Guide 7 ...

Page 8: ...ts Ports on the back line up with the modem LEDs on the front 9V Power receptacle for provided power cord USB Used to connect to a computer LED Descriptions Label Name Description Power Power Solid constant green if module is on One set of the following for each modem port TD Transmit Data TD LED flashes when the modem transmits data to another modem RD Receive Data RD LED flashes when the modem r...

Page 9: ...HARDWARE AND INSTALLATION Label Name Description CD Carrier Detect Remote modem carrier is detected MultiModem USB MTMC8 USB MTMC16 USB User Guide 9 ...

Page 10: ...teps for wall mounting a Fax Server Dimensions with brackets attached for wall mounting top view Dimensions with brackets attached for wall mounting front view 1 Position a mounting bracket on the right side using two mounting screw holes 2 Secure the bracket to the device using two provided screws 3 Position a mounting bracket on the left side using two mounting screw holes 4 Secure the bracket t...

Page 11: ...t en héberger plusieurs suivez la procédure d installation du fabricant de l enceinte Note La température ambiante à l intérieur du bâti ne doit pas dépasser 40 Celsius Ne placez pas l unité directement sur le dessus ou en dessous d un autre équipement Si l unité est installée dans une enceinte pouvant en héberger plusieurs veillez à ce que l air circule correctement dans le bâti afin que la tempé...

Page 12: ... Secure the bracket to left side using three provided screws 5 Remove feet 4 from the unit 6 Secure the unit to rack rails by the brackets and mount the MTMC 8 16 in the rack enclosure per the rack manufacturer s mounting procedure Because equipment racks vary screws for rack rail mounting are not provided Follow the instructions of the rack manufacturer and use screws that fit Cabling your Device...

Page 13: ... Supply with Power Supply with Power Supply with blades EU blade NAM blade UK blade Attaching the Blades To attach a power supply blade 1 Remove the power supply cover not shown To do this slide the lock down and hold it while you lift off the cover 2 Insert the latch on the blade into the notch on the power supply 3 Slide the lock down and hold it while you press the blade in place Then release i...

Page 14: ...Using any other power supply voids the warranty and can damage the unit 3 Verify power The Power LED comes on immediately after power is applied 4 Use the USB cable to connect the USB port on your device to the USB port on your computer 14 MultiModem USB MTMC8 USB MTMC16 USB User Guide ...

Page 15: ...urity window appears click Install 6 Right click on Other Devices and select Scan for hardware changes This should install the remaining modems If any of the Unknown Devices do not install automatically repeat Steps 2 through 5 for each Unknown Device Installing Drivers for Windows Vista or Server 2008 To install the drivers the device must be connected to the computer and powered up The Found New...

Page 16: ...ernel 2 6 18 to 3 4 use folder xr21v141x lnx2 6 18 to 3 4 pak To unzip the driver bunzip2 zip_filename bz2 tar xvf zip_filename cd zip_ilename make Where zip_filename is the zip file for your Linux Kernel Installing Linux Note If the device is connected to your computer disconnect it before installing drivers Uninstalling Drivers If you are updating previously loaded drivers you need to remove the...

Page 17: ...e party responsible for compliance could void the user s authority to operate the equipment 47 CFR Part 68 Telecom 1 This equipment complies with Part 68 of the 47 CFR rules and the requirements adopted by the ACTA Located on this equipment is a label that contains among other information the registration number and Ringer Equivalence Number REN for this equipment or a product identifier in the fo...

Page 18: ...mmission or corporation commission for information 8 No repairs are to be made by you Repairs are to be made only by Multi Tech Systems or its licensees Unauthorized repairs void registration and warranty 9 If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what...

Page 19: ...ustry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Notice The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer ...

Page 20: ...case of a Z ringer ZZ shall appear In the case of approved equipment without a network interface and equipment not connecting to circuits with analog ringing supplied then NA shall appear T is the ringer type letter associated with the Ringer Equivalence Number in accordance with the technical requirements In the case of approved equipment without a network interface and equipment not connecting t...

Page 21: ...ce with Industry Canada requirements such as the one given below shall accompany each unit of equipment whether registered under this procedure or previously certified This product meets the applicable Industry Canada technical specifications For terminal equipment intended for connection to loop start or ground start interfaces the Ringer Equivalence Number REN must be calculated as per Section 1...

Page 22: ...e Company Number CN it consists of up to six alphanumeric characters A Z 0 9 assigned by Industry Canada and YYYYYYYY is the Unique Product Number UPN it consists of up to eight alphanumeric characters A Z 0 9 assigned by the applicant Other characters such as may not be used Alphabetic characters must be capitalized Note The Company number of registered equipment ends with an alphabetic character...

Page 23: ... of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling o...

Page 24: ...SVHC Per the candidate list of Substances of Very High Concern SVHC published October 28 2008 we have reviewed these substances and certify the Multi Tech Systems Inc products are compliant per the EU REACH requirements of less than 0 1 w w for each substance If new SVHC candidates are published by the European Chemicals Agency and relevant substances have been confirmed that exceeds greater than ...

Page 25: ...lti Tech products do not contain the following banned chemicals1 Lead Pb 1000 PPM Mercury Hg 1000 PPM Hexavalent Chromium Cr 6 1000 PPM Cadmium Cd 100 PPM Polybrominated Biphenyl PBB 1000 PPM Polybrominated Diphenyl Ether PBDE 1000 PPM Environmental considerations Moisture Sensitivity Level MSL 1 Maximum Soldering temperature 260C in SMT reflow oven 1 Lead usage in some components is exempted by t...

Page 26: ...E PBB Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O O Diodes Transistors O O O O O O Oscillators and Crystals X O O O O O Regulator O O O O O O Voltage Sensor O O O O O O Transformer O O O O O O Speaker O O O O O O Connectors O O O O O O LEDs O O O O O O Screws Nuts and other X O O O O O Hardware ...

Page 27: ...汞 汞 Hg 镉 镉 CD 六 六价 价铬 铬 CR6 多 多溴 溴联 联苯 苯 多 多溴 溴二 二苯 苯醚 醚 PBB PBDE 印刷电路板 O O O O O O 电阻器 X O O O O O 电容器 X O O O O O 铁氧体磁环 O O O O O O 继电器 光学部件 O O O O O O O ICs O O O O O O 二极管 晶体管 O O O O O O 振荡器和晶振 X O O O O O 调节器 O O O O O O 电压传感器 O O O O O O 变压器 O O O O O O 扬声器 O O O O O O 连接器 O O O O O O LEDs O O O O O O 螺丝 螺母以及其它五金件 X O O O O O 交流 直流电源 O O O O O O 软件 文档 CD O O O O O O 手册和纸页 O O O O O O 底盘 O ...

Page 28: ...all on Windows 7 8 or Server 2012 15 S install on Windows Vista or Server 2008 15 install on Windows XP Server 2003 15 safety 5 drivers Linux 16 Windows 15 T Telecom safety notice 5 F fax regulations 19 W FCC Notice Window 8 15 Class A 17 Windows 15 Windows 7 15 Windows Server 2003 15 H Windows Server 2008 15 hazardous substances 25 Windows Server 2012 15 Windows Vista 15 Windows XP 15 I Industry ...

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