MULTICOM NTD Installer Manual Download Page 25 | Manualshive

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48

49

Format Template - NTD Alarm Messages

Format Template - NTD Alarm Messages

Event

CID Offset (Zone)

Description

Multicom Power Point

1RWLÀFDWLRQ

18

X

950999

18

7KLVQRWLÀFDWLRQUHSRUWRFFXUVZKHQWKH17'

starts power cycling the Multicom Power Point. It
will restore once Ethernet is restored.

Power Fault

18

X

950999

19

Stable input voltage has not been detected for
the programmed period of time

Example:

TAMPER

18E9509900

Message Example

*

7KLVÀHOGLV

not used by the Multicom NTD

EXWPD\

EHXVHGE\RWKHUSURGXFWVLQWKH0XOWLFRPUDQJH

Contact ID

(YHQW5HVWRUH3UHYLRXV

Message

Area

Zone

18

1

or

3

or

6

950

99

00

«
...
23
24
25
26
27
...
»

Summary of Contents for NTD

Page 1: ...NEWTECHNOLOGYDIALLER INSTALLERMANUAL Document Version 1 1 Australia New Zealand Only...

Page 2: ...Descriptions 42 Event Default Table 42 Fault Outputs 42 Format Template NTD Alarm Messages 44 Appendix A 50 Quick Troubleshooting guide 50 Limited Warranty Statement 54 RELAY COM 12V GND INPUT INPUT C...

Page 3: ...ommunicator that enables DTMF alarm signals to reliably communicate over Broadband Networks such as ADSL Naked DSL NBN VoIP lines and Ethernet True Intelligent Plug Play with additional Program option...

Page 4: ...the included Velcro strip to the back of the Multicom NTD to mount or place the box in the desired location Choose one of the following mounting options OPTION 1 Mounting or placement inside the exis...

Page 5: ...uxiliary power on the alarm panel greater than 300mA connect to a MCPS12 power supply available VHSDUDWHO RU D HG 9GF SRZHU VXSSO 300mA 3 Connect to Panel Connect the PANEL connection on the NTD to th...

Page 6: ...er immediately on PSTN COMM fail Connect the alarm panel s relay output to one of the Multicom s Zone Inputs then ensure that the zone is enabled See Option 30 Multicom NTD 5 Interconnect Multicom Rel...

Page 7: ...DVH consult the Pairing the Multicom Inteliswitch section 7R FRQ UP RSHUDWLRQ press the AUX button on the NTD and ensure the Inteliswitch power cycles 6 Connect to the Network Connect the ETH connecti...

Page 8: ...ates open close etc This may be used to arm disarm from Multicom smartphone apps See Option 38 Multicom NTD 9 Activate the Panel To enable your Multicom NTD Communicator on the network complete the co...

Page 9: ...ct as a network connection status guide turning on from left to right showing which step the NTD is up to in it s connection to the network On successful connection all LED s will illuminate They also...

Page 10: ...18 19 Hardware Diagram Hardware Diagram Hardware Diagram Refer to the next section Hardware Diagram Descriptions for descriptions of each component shown in this diagram...

Page 11: ...RO IXQFWLRQV DFK UHOD FDQ DOVR KDYH VSHFL F HYHQWV WULJJHU WKH UHOD 5HIHU WR SURJUDPPLQJ RSWLRQ 4 Comms Fault R1 NO R COM Relay 1 is programmed as a communications fault relay If there is no communica...

Page 12: ...ox alarm panel box A Multicom Inteliswitch 433 925 Mhz device is provided to allow wireless power cycling of your modem router during Internet network outages Please contact Multicom for further detai...

Page 13: ...e required rate SOLID RED Communication unable to connect FLASHING FAST Communicating FLASHING SLOW Attempting to establish communications OFF Establishing communication FRQ JXULQJ GHYLFH 14 Fault LED...

Page 14: ...ED3 3 DGGUHVV KDV FRQ JXUHG D connection on the local network to a network device static or DHCP LED4 UDP socket open LED5 UDP response received LEDSCROLL Successful Poll and response Pairing the Mult...

Page 15: ...ress the button on the Multicom Inteliswitch until the blue LED DVKHV VORZO 5 seconds 4 4 Press the button on the Multicom Inteliswitch again until the blue LED DVKHV TXLFNO seconds 5 Press the AUX bu...

Page 16: ...a busy tone Enter the default Program Access Code 1345 followed by When a successful code is entered you will hear a dial tone You are now in the program mode eg 1345 See Option 40 to change the Prog...

Page 17: ...and commissions Multicom alarm communicators TechTools uses a TechCode to identify who has access to which devices Download Register 6 Download the app from iTunes or Google Play Store Visit http bit...

Page 18: ...er required reporting details for the device and press the Activate button 3 Upon successful commisioning you will receive the alert Panel has been activated successfully Programming the Device 1 Once...

Page 19: ...Alarm Messages Default 18095099900 2 0 X X X X X X X This is the default base Contact ID message refer to the Format Template NTD Alarm Messages table for individual alarms Poll Fail Detection Delay...

Page 20: ...COMM s fail event B Aux alarm event Batt AC C External alarm Zone1 2 and tamper Each event can be mapped to 0 Not Mapped 1 Relay 1 2 Relay 2 Contact ID Event enable disable Default 1011 3 9 A B C D To...

Page 21: ...10 1 1 2 Ethernet Subnet Mask Default Blank 5 8 A B C D OORZV RX WR FRQ JXUH WKH WKHUQHW 6XEQHW PDVN for the Multicom Where A B C D is the subnet mask Example to assign the Multicom subnet mask to 255...

Page 22: ...smitter Enabled 10 minutes Poll Fail NA Relay 2 Disabled 90 seconds Fault Outputs There are four mapping options for the 2 on board relays 1 Not Mapped The relays are able to be remotely controlled vi...

Page 23: ...ltage has been outside normal operating limits for the programmed period of time GSM Fault Alarm 18X95099907 GSM has not been connected to the network for the programmed period of time You will need t...

Page 24: ...interval Poll Alarm 18X95099912 Unable to poll for the programmed period of time PGM Update 18X95099913 Remote software update ODUP EXIIHU 2YHU RZ 18X95099914 The NTD has previously had too many conta...

Page 25: ...rts power cycling the Multicom Power Point It will restore once Ethernet is restored Power Fault 18X95099919 Stable input voltage has not been detected for the programmed period of time Example TAMPER...

Page 26: ...to describe and resolve networking failures Logo LEDs Issue Solution LEDs Off Ethernet has been disabled on this device Contact the 24 hour Activations Centre on 1300 603 704 or 61 2 8787 9872 to ena...

Page 27: ...networking equipment Ensure inbound outbound UDP ports 5000 to 5010 are open on the networking device UHZDOO URXWHU RU VZLWFK QVXUH DFFHVV WR WKH internet is available LED 4 A response has not been re...

Page 28: ...RSWLRQ UHSDLU RU UHSODFH ZLWKRXW FKDUJH WKRVH DXWKRULVHG UHWXUQHG LWHPV LW QGV defective Please note that this warranty does not cover any software products which are licensed under terms of a separat...

Page 29: ...roducts which may be used in conjunction with other products not PDQXIDFWXUHG E 0XOWLFRP WKHUHIRUH 0XOWLFRP FDQQRW guarantee or warrant the performance of the security system Multicom will not be resp...

Page 30: ...such as Voice Over Internet Protocol VoIP that converts the voice signal from your telephone to a digital signal travelling over the Internet you should be aware that your alarm system may not functio...

Page 31: ...software on any other medium except DV VSHFL FDOO SURYLGHG LQ WKH OLFHQVH DJUHHPHQW 7KH OLFHQVHH may make one copy of the software for backup purposes No part of this publication may be reproduced st...

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