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Limited Warranty Statement

Limited Warranty Statement

Multicom Systems (henceforth known as Multicom) warrants its products to 
be free from defects in material and workmanship, under normal use, for 
a period of twelve (12) months, or twenty four (24) months if the Multicom 
product is installed by a ‘Certi

 ed Multicom Installer’, from the date of 

purchase.  If the warranted products are returned to Multicom during 
this period of coverage, Multicom will repair or replace (at its discretion) 
without charge, those items found to be defective.  Any replacement or 
repaired parts are warranted for the remainder of the original warranty or 
ninety (90) days, whichever is longer. The original purchaser must promptly 
notify their Multicom distributor, in writing during the warranty period, that 
there is a defect in material or workmanship.  All Multicom distributors and 
dealers have a warranty program and you are expected to return your 
product with proof of purchase in accordance with such a program.  Prior 
authorisation is required before returning the product, as Multicom will not 
accept any shipment for which prior authorisation was not 

 rst obtained.  

Multicom will, at its option, repair or replace without charge, those 
authorised returned items it 

 nds defective.

Please note that this warranty does not cover any software products, 
which are licensed under terms of a separate software license agreement 
included with the product purchased. This warranty only applies to 
defects in parts relating to Multicom products identi

 ed with a Multicom 

product label and shall not cover transformers, metal boxes, access 
cards & tags, batteries, tamper kits, spare parts, cables & connectors, 
temperature sensors, promotional items & displays or any freight, and 
labour. 

This warranty does not cover damage incurred in shipping or handling, 
problems that result from external causes such as accident, abuse, and 
misuse, or problems with electrical power failures, or other damage 
caused by:

5

Quick Start Guide

3.  Connect to Panel

Connect the “PANEL” connection on the MC3G 
to the “PSTN” connection on the alarm panel 
using a 4-wire RJ12 cable.

MC3G

Summary of Contents for MC3G

Page 1: ...IMPORTANT Alarm Panel must be able to supply 300mA to MC3G If not use a MCPS12 power supply available separately Optional PSTN is unavailable on MC3G Upload Download hardware Wiring Diagram MULTICOM3G...

Page 2: ...onverts the voice signal from your telephone to a digital signal travelling over the Internet you should be aware that your alarm system may not function as effectively as with traditional telephone s...

Page 3: ...change the terms of its limited warranty without notice at its discretion WARNING Due to limitations of Alarm Systems Multicom cannot guarantee the performance of the security system and shall not be...

Page 4: ...ept liability beyond the remedies provided for in this limited warranty or for any special indirect consequential or incidental damages including without limitation any liability for third party claim...

Page 5: ...in accordance with such a program Prior authorisation is required before returning the product as Multicom will not accept any shipment for which prior authorisation was not rst obtained Multicom will...

Page 6: ...one of the MC3G s zone inputs then ensure that the zone is enabled See Option 30 If not using Zone 2 please seal the zone with a 3K3 EOLR 3K3 MC3G MC3G 15 Multicom Programming Methods Commissioning t...

Page 7: ...Interconnect Multicom Relay Output Input COM To notify the alarm panel of MC3G communication failure ensure that one of the MC3G relays is programmed to COMM s fail event Relay 1 is programmed to thi...

Page 8: ...hardware PSTN is unavailable and this step should be skipped If PSTN will be used as a communication path connect the PSTN socket to a standard PSTN phone outlet Mode 3 is supported 13 Multicom Progra...

Page 9: ...yer s who will in turn give you permission to work on their panels Employers may need to call 1300 65 44 33 to con rm their identity and tie their TechCode to their Multicom account For more informati...

Page 10: ...nal strength is less than 2 bars 95dB you must relocate the device or install a high gain antenna If one of the SIMs can not meet signal requirements the SIM may be disabled 11 Quick Start Guide 9 Act...

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