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Quick Start Guide

Quick Start Guide

The following gives an overview of the basic installation 
steps.  For more information please download the full 
installation manual (link on cover).

1.  Mount the Panel

Fix the included Velcro strip to the back of the 
MC3G to mount or place the box in the desired 
location.  

Choose one of the following mounting 

options:

OPTION 1

Mounting or 
placement 

outside 

the alarm panel 
housing

 requires 

the 

antenna to be 

installed

 directly to 

the Multicom 3G 
(MC3G) 

19

Limited Warranty Statement

should therefore be considered as one of many tools available to reduce 
risk and/or damage of burglary, 

 re or other emergencies; such other tools 

include, but are not limited to insurance coverage, 

 re prevention and 

extinguisher devices, and sprinkler systems.  We also strongly recommend 
you to regularly maintain your security systems and stay aware of new and 
improved Multicom products and developments.  For those customers 
who are using a security system connected to a non-traditional telephone 
system, such as “Voice Over Internet Protocol” (VoIP) that converts the 
voice signal from your telephone to a digital signal travelling over the 
Internet, you should be aware that your alarm system may not function as 
effectively as with traditional telephone systems.  For example, if your VoIP 
equipment has no battery back-up, during a power failure your system’s 
ability to transmit signals to the central station may be compromised.  
Or, if your VoIP connection becomes disabled, your telephone line 
monitoring feature may also be compromised.  Other concerns would 
include, without limitation, Internet connection failures, which may be 
more frequent than regular telephone line outages.  We therefore strongly 
recommend that you discuss these and other limitations involved with 
operating an alarm system on a VoIP or other non-traditional telephone 
system with your installation company.  They should be able to offer or 
recommend measures to reduce the risks involved and give you a better 
understanding.  The Multicom range of communication products are 
designed to detect all communication failures within the network and 
are designed to work effectively around traditional telephone systems 
in addition to Non-Traditional Telephony such as VoIP, GPRS, 3G and 
new communication mediums including the (NBN) National Broadband 
Network.

Summary of Contents for MC3G

Page 1: ...IMPORTANT Alarm Panel must be able to supply 300mA to MC3G If not use a MCPS12 power supply available separately Optional PSTN is unavailable on MC3G Upload Download hardware Wiring Diagram MULTICOM3G...

Page 2: ...onverts the voice signal from your telephone to a digital signal travelling over the Internet you should be aware that your alarm system may not function as effectively as with traditional telephone s...

Page 3: ...change the terms of its limited warranty without notice at its discretion WARNING Due to limitations of Alarm Systems Multicom cannot guarantee the performance of the security system and shall not be...

Page 4: ...ept liability beyond the remedies provided for in this limited warranty or for any special indirect consequential or incidental damages including without limitation any liability for third party claim...

Page 5: ...in accordance with such a program Prior authorisation is required before returning the product as Multicom will not accept any shipment for which prior authorisation was not rst obtained Multicom will...

Page 6: ...one of the MC3G s zone inputs then ensure that the zone is enabled See Option 30 If not using Zone 2 please seal the zone with a 3K3 EOLR 3K3 MC3G MC3G 15 Multicom Programming Methods Commissioning t...

Page 7: ...Interconnect Multicom Relay Output Input COM To notify the alarm panel of MC3G communication failure ensure that one of the MC3G relays is programmed to COMM s fail event Relay 1 is programmed to thi...

Page 8: ...hardware PSTN is unavailable and this step should be skipped If PSTN will be used as a communication path connect the PSTN socket to a standard PSTN phone outlet Mode 3 is supported 13 Multicom Progra...

Page 9: ...yer s who will in turn give you permission to work on their panels Employers may need to call 1300 65 44 33 to con rm their identity and tie their TechCode to their Multicom account For more informati...

Page 10: ...nal strength is less than 2 bars 95dB you must relocate the device or install a high gain antenna If one of the SIMs can not meet signal requirements the SIM may be disabled 11 Quick Start Guide 9 Act...

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