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Limited Warranty Statement

Limited Warranty Statement

Multicom does not install or connect the products, which may be used in 
conjunction with other products not manufactured by Multicom; therefore 
Multicom cannot guarantee or warrant the performance of the security 
system.  Multicom will not be responsible for circumstances resulting 
from the product’s inability to operate.  Your security system should be 
considered as one of many tools available to reduce risk and/or damage 
caused by burglary, fire or other emergencies. Other tools include, but 
are not limited to, access controls, lock products, insurance coverage, fire 
prevention, fire extinguishing devices and sprinkler systems.  We strongly 
recommend that your security alarm system be tested and maintained on 
a regular basis
, and that you stay aware of new and improved Multicom 
products and developments. 

BEWARE: Dealers, installers and/or others selling, distributing or advertising 
Multicom product(s) are not authorised to modify this warranty or make 
any additional warranties that are binding on Multicom or distributors and 
its affiliates without the written approval from Multicom. 

Multicom may change the terms of its limited warranty, without notice, at 
its discretion. 

WARNING: Due to limitations of Alarm Systems, Multicom cannot 
guarantee the performance of the security system and shall not be 
responsible for circumstances resulting from the product’s inability to 
operate.  It must be understood that while your Multicom product is highly 
advanced and secure, it only forms part of your total security installation 
and it does not offer any guaranteed protection against burglary, fire 
or other emergency.  This is due to a number of reasons, including, but 
not limited to, inadequate or improper installation/positioning, sensor 
limitations, battery performance, wireless signal interruption, inadequate 
maintenance, or the potential for communication mediums to be 
compromised or circumvented.  As a result, Multicom does not represent 
that the alarm system will prevent personal injury or property damage, or 
in all cases provide adequate warning or protection. Your security system 

should therefore be considered as one of many tools available to reduce 
risk and/or damage of burglary, fire or other emergencies; such other tools 
include, but are not limited to insurance coverage, fire prevention and 
extinguisher devices, and sprinkler systems.  We also strongly recommend 
you to regularly maintain your security systems and stay aware of new and 
improved Multicom products and developments.  For those customers 
who are using a security system connected to a non-traditional telephone 
system, such as “Voice Over Internet Protocol” (VoIP) that converts the 
voice signal from your telephone to a digital signal travelling over the 
Internet, you should be aware that your alarm system may not function as 
effectively as with traditional telephone systems.  For example, if your VoIP 
equipment has no battery back-up, during a power failure your system’s 
ability to transmit signals to the central station may be compromised.  
Or, if your VoIP connection becomes disabled, your telephone line 
monitoring feature may also be compromised.  Other concerns would 
include, without limitation, Internet connection failures, which may be 
more frequent than regular telephone line outages.  We therefore strongly 
recommend that you discuss these and other limitations involved with 
operating an alarm system on a VoIP or other non-traditional telephone 
system with your installation company.  They should be able to offer or 
recommend measures to reduce the risks involved and give you a better 
understanding.  The Multicom range of communication products are 
designed to detect all communication failures within the network and 
are designed to work effectively around traditional telephone systems 
in addition to Non-Traditional Telephony such as VoIP, GPRS, 3G and 
new communication mediums including the (NBN) National Broadband 
Network.

Summary of Contents for BMC-3G

Page 1: ...MULTICOMBMC 3G forBoschSolution2000 3000panels C o d e v e l o p e d w i t h B O S C H INSTALLATIONGUIDE...

Page 2: ...steps 1 3 Connect the BMC 3G communicator to your Bosch alarm panel Contents Introduction 3 Connect the Multicom BMC 3G 4 Arm Disarm for AlarmLINK 7 Test Signal Strength 10 Install TechTools 11 Progr...

Page 3: ...lead to be attached and the included antenna to be mounted to the top of the panel Drill Bit Size 7mm Note If the BMC 3G is being installed in a poor signal area please consider using a high gain ante...

Page 4: ...nabled by default Arm Disarm for AlarmLINK Optional Prepare your BMC 3G for arm disarm and the AlarmLINK app if you don t want to setup arm disarm skip to step 6 AlarmLINK is a free of charge app that...

Page 5: ...disarm the AlarmLINK app will not show the request was successful until the open close report is received at the monitoring center These reports are also used to sync the AlarmLINK app so the user can...

Page 6: ...ars required BMC 3G se Fault LED status Communications LED SIGNAL STRENGTH INDICATOR 1 to 4 Signal Strength LEDs Tamper connection Install TechTools To complete this next section you will need to inst...

Page 7: ...l then authorise your TechCode allowing you to access the Multicom Bureau Monitoring Center initial configuration must be completed by calling 1300 603 704 to tie a master TechCode to your Multicom ac...

Page 8: ...eed as follows 10 Accessing Program Menus Tap on Program down the bottom enter the default code 1345 to enter programming screen Tap on the Settings icon down the bottom and configure the Account Code...

Page 9: ...the Bosch Panel You can program the Bosch 3000 panel via techtool suretek com from your phone or PC 1 Tap on the Bosch Programming tab 2 Enter the Program Code 1345 3 Select the section you want to pr...

Page 10: ...cess complete the following 3 steps within TechTools Steve Jones User ID 546 Greg Harris User ID 774 1 Tap on Users then tap Add 2 Enter customer details tap Save go to step 3 Tap to toggle ON OFF use...

Page 11: ...ng you will receive this confirmation Panel has been activated successfully 1 Tap on Commission 2 Enter the reporting details 14 Add your logo to AlarmLINK optional Send us your company logo and choic...

Page 12: ...ty does not cover damage incurred in shipping or handling problems that result from external causes such as accident abuse and misuse or problems with electrical power failures or other damage caused...

Page 13: ...potential for communication mediums to be compromised or circumvented As a result Multicom does not represent that the alarm system will prevent personal injury or property damage or in all cases pro...

Page 14: ...vided in the license agreement The licensee may make one copy of the software for backup purposes No part of this publication may be reproduced stored in a retrieval system or transmitted in any form...

Page 15: ...28 29 Board Overview Notes Drilling Template mm to scale Notes 124 62 65 30 5 30 5 23 2 34 5 7 3 63 R 2 00 BMC 3G...

Page 16: ...30 31 Notes Notes Notes Notes...

Page 17: ...dthe TechToolsAppfor smartphones bit ly alinkguide AlarmLINK SetupGuide Setuptheend userappforyour customer BMC 3G VideoTutorial Acomplete instructional guide bit ly alinkapp AlarmLINK AppDownload Ava...

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