2016 MSpa
Service Manual
MSpa website: www.the-mspa.com
- 21 -
Answer: For best results the surface should be perfectly level. Pay close attention to the spa’s stability and
levelness in the early stages of filling your spa up with water. If after about an inch of water is
accumulated, and the water is not spreading out evenly, or the spa appears to be bulging to one side,
stop filling the spa, drain the water, and select a new site. If the spa is set up on a slope, the spa will be
lopsided and could collapse.
Never set up the spa on slope ground.
1.5.
Question: What could cause the spa to be lopsided?
Answer: The base or bottom of the spa is not laid out flat (without wrinkles). The spa pool liner and cover must be
extended evenly around when the spa is filled with water.
1.6.
Question: Can I set the spa up on a concrete patio?
Answer: Yes, but a ground cloth is highly recommended, and do not drag the spa pool across the concrete patio
as the abrasion may cause holes on the spa pool. The surface of the patio must be smooth, level, stable
and free of any sharp objects.
Part Two. Water Filling Capacity
2.1.
Question: Approximately, how many gallons / liters of water does the spa pool hold?
Answer: When filled to 80% of max water capacity, as recommended, the spa pool water volume is
approximately:
For 4-6 person spa 1200ltr/320gal.
For 4 person spa 800ltr/211gal.
For 2-4 person spa 700ltr/185gal.
2.2.
Question: How much water or how high of the spa pool shall the consumer fills water in the spa?
Answer: There are two water lines printed on the inner wall of the spa pool: Minimum Water Level and Maximum
Water Level, The customer needs fill the water into the spa between the two water lever liners.
Special Attention:
1.
Fill in water into the spa pool carefully especially for the first time of use. The water must reach the
minimum water line but not exceed the maximum water line, otherwise it may cause filter pump failure.
2.
Please avoid water spillage from the spa pool, the spilled water may flow into the control box and
damage the components inside the control box.
3.
After filling in water, please check air pressure again and make sure the indication pin reads in green
sector. When needs to inflate more air during use, please make sure the indication pin also point within
green sector in any term.
4.
Please reduce the air pressure to the yellow sector of manometer to avoid over inflation due to warm
weather or sunshine etc. after leaving the spar pool outside under the sunshine for long.
2.3.
Question: How long does it take to fill the spa with water?
Answer: Around 10 minutes or more, it depends on the hose size and water pressure. Remember to observe the
initial filling of the spa for several minutes in order to make sure that the spa is well setup and the bottom
is flat.
2.4.
Question: What is the approximate depth of the water for spa?
Answer: If the spa is filled with 80% of its maximum water capacity, the depth is about 44-46cm.
Part Three: Heating Issue
3.1.
Question:
Is the heater defective if the heater button does not light up when the setting temperature is lower
than the environment or water temperature?
Answer: No.
3.2.
Question: How to get a better heating result for the water inside the spa pool?
Answer: We strongly recommend the top lid of spa is covered with inflatable bladder when the heater function is
on to prevent the heat loss.
And also temp barrier mat can be used at the bottom to have better heat preservation result.
3.3. How long does it take to heat up?
