MSE UK Ltd Warranty
Terms and Conditions
We hope that you do not have the need to use the extensive warranty cover that MSE UK Ltd.
extends to you. However should you have a problem, our prompt response is greatly helped if you have
filled in and posted the pre-paid Warranty Registration Card supplied with your new equipment.
This entitles you to a one-year warranty from the date of delivery. During this period, component
parts proven to be defective in materials or workmanship will be repaired or replaced at our expense.
Installation, commissioning and calibration are not covered by this warranty agreement. The MSE
approved service agent must be contacted for warranty determination and direction prior to any work
being carried out.
These warranties are only applicable to new products, and not second hand nor refurbished
products even if repaired by MSE UK Ltd. Any such products are covered by separate warranty terms and
conditions which will be made available on request.
Replacement or repair of component parts or equipment under this warranty shall not extend the
warranty to either the equipment or the component part beyond the original one-year warranty period
unless agreed in writing by MSE UK Ltd.
The above warranties are extended to the original purchaser upon full invoice payment. A
purchase receipt or other proof of purchase may be required before warranty service will be performed.
These warranties only cover failures due to defective workmanship which occur during the normal
operation of the product by the original purchaser, and not failures which result from accident, misuse,
abuse, neglect, mishandling, misapplication, alteration, faulty installation, electrical power fluctuations,
dust, or other environmental extremes, modification or service other than by an approved service agent or
following the written authority of the manufacturer, or damage that is attributable to acts of God.
Expendable items such as motor brushes, door seals, lid seals, "O" rings or lamps are excluded.
MSE UK Ltd, or its approved service agent, reserves the right to repair defective equipment on
the premises of the customer, or at a service station, at the sole discretion of MSE UK Ltd or their
approved agent. In the event of return to an approved service centre the customer is responsible for the
safe packaging of the instrument and notification to the service centre. Neither MSE UK Ltd nor its agents
are responsible for any damage occurring during shipment.
Specification and Material Changes: MSE UK Ltd reserves the right to supply our latest and
improved models at time of shipment.
Taxes: The prices quoted do not include any taxes imposed by the State or Country in which the
purchase was made.
Installation: Installation of all equipment shall be at the expense of the purchaser unless stated
otherwise. Access to the site, and the provision of required utilities e.g. Power, water and drainage to
suitable connections, will be the responsibility of the purchaser, and at the purchaser's expense.
Limitation of liability: In no event, whether as a result of breach of contract or warranty, shall MSE
UK Ltd be liable for any consequential or incidental damages including, but not limited to, loss of profit or
revenues, loss of use of the equipment or any associated equipment, down time costs, costs of substitute
equipment, costs of labour, costs due to delays or claims of purchaser's own customers for such
damages. The purchaser agrees to indemnify MSE Ltd and to hold them harmless from any and all
liability, claims, demands, actions, suits, expenses or costs, including attorney's fees relating to such
consequential or incidental damages.
All expressed and implied warranties, including the warranties of merchantable quality and fitness
for a particular purpose, are limited to the application period of one year.
Validity: Legal rights vary from country to country and states within countries, so some or all of
the exclusions or limitations listed above may not apply, but if any part of these conditions shall be found
to be unenforceable it shall not affect the validity or enforceability of the remainder of the conditions.
