TROUBLESHOOTI
TROUBLESHOOTING
Problem
Possible Cause
Suggested Solutions
The compressor works
abnormally with a
buzzing noise
The voltage is lower than
recommended
Stop the Ice maker and do not
restart until the voltage is
normal.
The ADD WATER light is
on
1. There is no water
2. The water filter is
clogged with residue
1. Press the “STOP” button, fill
with water, wait 3 minutes and
press the “START” button again
to restart.
2. Remove water filter and rinse
filter with water to clean any
residue buildup
**The ice maker will not
automatically re-start the ice making
process after the add water light has
turned on. Upon adding more water,
you must push “START” to restart
the ice making process.
**If the ice in the basket melts and
the water in the tank rises, you must
STILL push “START” to restart the
ice making process.
Indicator light on the
display is not on
Broken fuse/No power
Replace fuse / Check the power
cord and socket
The Ice is too large
and forms into one large
block onto the evaporator
module.
The temperature of
water in the water
reservoir is too low or
the ambient
temperature is below
77° F
Stop the machine and reset the
ice size. Choose the small size,
then Restart the machine. If
problem persists, machine may
need to be relocated to a warmer
location.
Conditions For ice
making cycle are right
but no ice is made.
Call for service
The lights of ICE FULL
and ADD WATER come
on in the same time.
Water tray is blocked by
ice cube
Clear the ice cube under the ice
shovel then press ”START”
button, wait two minutes for the
machines to restart automatically
The ice is not clear and
appears white in color.
There is an insufficient
amount of water in the
water tank.
Add more water.
This appliance is intended for Household Use Only.
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