43
14
R
ETURN
P
OLICY
Customer
satisfaction
is
very
important
to
MPH
Industries.
It
is
MPH
Industries’
policy
and
objective
to
allow
prospective
purchasers
ample
opportunity
to
become
familiar
with
our
products
prior
to
purchase.
We
do
so
through
our
product
rental
and
demonstration
programs.
MPH
Industries
is
committed
to
designing
and
manufacturing
our
products
to
the
highest
standards
of
quality
and
reliability.
We
offer
a
limited
warranty
that
covers
all
materials
and
workmanship.
Details
of
the
warranty
are
found
in
the
Statement
of
Warranty
in
the
Operator’s
Manual.
We
do
not
want
customers
to
incur
unreasonable
inconvenience
due
to
equipment
failure.
MPH
Industries
will
replace
any
MPH
product
or
make
a
full
refund
if
repairs
cannot
be
made
within
the
initial
30
days
of
ownership.
If
replacement
is
offered
or
repair
can
be
made
but
the
customer
insists
on
returning
the
product
within
this
initial
30
day
period,
a
15%
restocking
fee
will
be
assessed.
After
the
initial
30
day
ownership
period,
MPH
Industries
will
honor
its
warranty
through
either
the
repair
or
replacement
(MPH’s
discretion)
of
the
malfunctioning
product
during
the
warranty
period.
