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Section VIII
Trouble-Shooting Guide
006-0007207 MPC-1250DC Guide
Rev F
42 of 44
03/03/2022
Two other conditions should be mentioned:
• The fans are off when the MPC is running
It is normal for the fans to be off, even if the MPC is running and delivering power to the load,
as long as the temperature of the MPC is low enough. If the Fan Service Required LED (C0) is
green, both of the fans are OK, even if they are not running.
• The MPC does not turn off when the ON/OFF switch is pushed down
When the ON/OFF switch on the front panel is pushed down, the MPC does not respond to
this signal for approximately 1 second. This is done to ensure that the MPC is not accidently
turned off. If the user does not hold the ON/OFF switch in the OFF position for a full second
before releasing it, the MPC will not turn off.
Other possible situations that are the result of external issues that a user could
likely correct are related to:
• Loads that draw a large surge of current at start‑up
Some DC loads draw a very large amount of current when an input voltage is first applied to
them. This might happen when the MPC is first turned on if the load is already connected
to the MPC. Or it may happen when the load itself is turned on and/or connected to the DC
OUTPUT of a MPC that is already running. Common examples of such loads are motors and
incandescent lights, but some electronic equipment can also display this characteristic.
Several problems could arise with such a load:
▪ The MPC fails to start the load:
The SynQor MPC is designed to overcome the problem of surge currents with some loads.
If there is more than one load of the DC OUTPUT that displays this start‑up surge
characteristic, and the MPC is not capable of starting with all of them connected and
switched on, it may be possible to switch on each load in turn.
▪ A newly started load disturbs the existing MPC loads.
A common problem can occur when the MPC is running and powering one or more loads
connected to its DC OUTPUT, and then an additional load of the DC OUTPUT is turned on. If
this newly started load draws a large surge current at start‑up, it can cause the current limit of
the MPC’s DC OUTPUT to be triggered, and the DC OUTPUT voltage will then drop. This drop
could cause the existing loads to be disturbed. Furthermore, if the voltage drops far enough,
the MPC will turn off it DC OUTPUT and initiate a new start‑up sequence (after 4 seconds). This
latter action would cause the power flow to the existing loads to be interrupted.
If this disruption of existing loads is a problem, then the solution is to make sure the loads that display
this start‑up surge characteristic are all started first, or that all loads are started at the same time.