28
Rev. 06/2022
8.1
Customer Service Information
You can reach our customer service during business hours at the following phone and fax
number, or by email:
Phone:
+49 5141 93 99 0
Fax:
+49 5141 93 99 99
Email:
8.2
Returning Equipment for Repair / Inspection
To return the device for repair and inspection, obtain a return form from your MOTORTECH
contact person (see
Customer Service Information
on page 28).
After you have completely filled out the return form and returned it to MOTORTECH, MOTORTECH
will send you back the return form and a delivery note with RMA number specified. Enclose the
return form with your device and attach the delivery note to the packaging so that it is clearly
visible from the outside. This will ensure a speedy and smooth processing of your repair order.
Send the device with delivery note and return form to one of the two addresses below or to the
nearest MOTORTECH representative:
MOTORTECH GmbH
Hogrevestr. 21–23
29223 Celle
Germany
Phone:
+49 5141 93 99 0
Fax:
+49 5141 93 99 98
www.motortech.de
[email protected]
MOTORTECH Americas, LLC
1400 Dealers Avenue, Suite A
New Orleans, LA 70123
USA
Phone:
+1 504 355 4212
Fax:
+1 504 355 4217
www.motortechamericas.com
[email protected]
8.3
Instructions for Packaging the Equipment
For return shipment, equipment should be packaged as follows:
–
Use packaging material that does not damage the equipment surfaces.
–
Wrap the equipment with sturdy materials and stabilize it inside the packaging.
–
Use sturdy adhesive film to seal the packaging.
8.4
Spare Parts and Accessories
For spare parts and accessories, please refer to our current Product Guide, which is available for
you to download on the internet at
www.motortech.de
.
8 Maintenance
Summary of Contents for ITB 100 Series
Page 14: ...4 Product Description 14 Rev 06 2022 HT versions P N 30 43 050 D HT...
Page 16: ...4 Product Description 16 Rev 06 2022 HT version...
Page 18: ...4 Product Description 18 Rev 06 2022 HT version...
Page 20: ...4 Product Description 20 Rev 06 2022 HT version...
Page 22: ...4 Product Description 22 Rev 06 2022 HT versions P N 30 43 200 D HT...
Page 29: ...Rev 06 2022 29...
Page 30: ......
