Motorola VIP1200 User Manual Download Page 26

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TROUBLESHOOTING

3rd CHECK

- Check that your TV Input setting is set correctly. Your type

of TV will determine the type of INPUT.

• Using the illustration on the following page, look at the back of your Set-
top Box and identify the type of input your TV requires. (If you have an
HDTV, you will more than likely have an HDMI Cable.)

Press the button
labeled

Press the

STB

button to put the
remote back in
STB mode.

Using the Number
Pad, press

4th CHECK

- Make sure your VCR is turned

OFF

Press the button
labeled

TV/Video

Press the

STB

button to put the
remote back in
STB mode.

On your TV screen you will
see a list of INPUT options.
Select the appropriate input
according to the cable type.

(For example, according to
the back of your STB you
have an HDMI Cable, select
HDMI 1 or 2.)

Component

Cable

HDMI

Cable

Audio/Video

Cable

Coaxial

Cable

How to Fix Component, HDMI & Audio/Video Input:

How to Fix Coaxial Input:

Determine Cable Type:

Summary of Contents for VIP1200

Page 1: ...Digital Television Users Guide Celect Communications LLC dba West Wisconsin Video Fiber Optic Network ...

Page 2: ...rd Recording Programs One Touch Recording Schedule Recording s Playing your Recording s Deleting your Recording s Vault Menu Settings Menu How to Access the Setting Menu Using Caller ID On Screen Using Channel Blocking Using Parental Control Unlocking Reactivating Parental Controls Changing Password and or PIN Using Closed Captioning Favorites Menu Creating a Favorites Tab Adding Channels to your ...

Page 3: ...he POWER button the STB DOES NOT Turn ON OFF Press the button labeled TV Press the button labeled POWER Press the button labeled STB Press the button labeled TV Press the button labeled POWER To turn the TV OFF Press the button labeled STB VIP1200 OK LINK HD RECORD POWER MENU ON THE STB GREEN lighted ring around the power button indicates the STB is ON 1 2 3 Press the button labeled POWER To turn ...

Page 4: ...he last channel viewed CH PG Changes channels in live TV Scrolls a full page in the GUIDE MUTE Press to turn sound on off ENTER Makes your selection REPLAY Jumps back 8 seconds FWD Jumps ahead 8 seconds Equipment Controls Mode Switches Navigation Controls Number Pad Volume Control RECORD Press to record live TV REW Press up to 4 times to rewind at increasing speeds FF Press up to 4 times to fast f...

Page 5: ...on will take you to the last channel viewed 3 Option Press the button to view the next or previous numbered channel CH PG GREEN is always the highlight color As you navigate channel list ings using your remote the highlight appears on screen to indicate your current selection Pressing on your remote will return you to watching Live TV EXIT Basic Navigation Tips 4 Option Press to view complete list...

Page 6: ...rent programs Vault Using the Vault Menu allows you to view history of Pay Per View PPV Reminders Messages and Caller ID Parental Controls Appears if feature is ON Settings Using the Setting Menu allows you to create edit preferences create edit users view packages you are subscribed to and view billing information Favorites Using the Favorites Menu allows you to tag your favorite channels Search ...

Page 7: ...m CNN Newsroom 8 00 am 11 00 am TVY Options To Access the Guide Menu GUIDE Press 1 Option Press Using the Highlight GUIDE Press MENU OK OK 2 Option Symbol Guide Indicates the channel is part of the active FAVORITES list Indicates the program is set for AUTOTUNE once Indicates the program is set for a REMINDER once Indicates the program is set to RECORD once Indicates the program is scheduled to RE...

Page 8: ...highlight your program choice Use the to scroll down to SET REMINDERS and press When a Reminder is set will appear on the channel OK GUIDE OK OK OK Press to view complete list of channels Use the to scroll through channels to find program of choice Press to highlight your program choice Use the to scroll down to SET AUTOTUNE and press When Autotune is set will appear on the channel OK GUIDE OK OK ...

Page 9: ... PVR STB See Schedule a Recording s Press to view complete list of channels Use the to scroll through channels to find program of choice Press to highlight your program choice Use the to scroll down to SCHEDULE EVENT and press The pop up box allows you to select the channel length of time the date the start time the type of event and the frequency To edit the Schedule Event pop up box Use the to h...

Page 10: ...er your PIN if PIN is enabled in Setting and select BUY OK GUIDE OK OK Canceling a PPV Movie Event You can cancel a PPV Event BEFORE the movie event is scheduled to start You cannot cancel an All Day Ticket ADT or a PPV Movie Event AFTER it has started Press Use the to highlight the movie event you would like to cancel and press Scroll and highlight CANCEL PPV PURCHASE and press OK GUIDE OK OK QUI...

Page 11: ...ry Record History Schedule Event PVR Recordings NFL Prime Time Recap of week 4 in the NFL 8 00 am 11 00am Celect Communications Recordings Provides a listing of all programs that either are currently being recorded or have been recorded To Record Provides a list of all programs that have been scheduled to record Storage Info This feature is unavailable Schedule Priority Allows you to prioritize yo...

Page 12: ...ive TV The Status Bar will dis appear in 25 seconds or you can press Temporary channel memory allows you to rewind the cur rent channel up to 4 hours Rewind time will vary according to length of time on the current channel or if the TV was turned off QUICK TIP STOP EXIT To watch an Instant Replay press The program will skip back 8 seconds To forward ahead again press The program will skip ahead 8 ...

Page 13: ...ECORD STOP OK OK Press to view complete list of channels Use the to scroll through channels to find program of choice Press to highlight your program choice Use the to scroll down to SCHEDULE EVENT and press The pop up box allows you to set the channel to record length of time the date the start time the type of event Recording and the frequency To edit the Schedule Event pop up box Use the to hig...

Page 14: ...rding s QUICK TIP Extend Recording Time You can add 5 minute increments up to 60 minutes to a scheduled recording See Schedule a Recording s To Edit the Schedule Event pop up Box PVR DVR MENU Press to access PVR Menu Use to highlight RECORDINGS and press Highlight the program you would like to watch and press Highlight PLAY RECORDING and press RECORDED TV OK OK OK OK Deleting your Recording s Pres...

Page 15: ...y subscribed to Reminders The Reminders option displays a list of REMINDERS that have been scheduled Messages The Messages option stores important messages from West Wisconsin Video Caller ID The Caller ID option stores the history of incoming Caller s information The Vault Menu The Vault Menu is the location of your settings and stored events Press Use the to scroll to VAULT and press To Access t...

Page 16: ...erences Press Use the to scroll to SETTINGS and press Using the Number Pad enter your PASSWORD and press OK MENU OK OK Users Tab The Users tab allows you to edit current users as well as create new users and administer their unique settings Packages Tab The Packages tab allows you to view packages you are currently subscribed to Billing Tab The Billing tab allows you to view the current PPV charge...

Page 17: ...ds in 5 second increments and press Using the highlight SUBMIT and press To Disable Caller ID follow the steps 1 through 4 and remove the check mark from the Caller ID box OK MENU OK OK OK OK If you have the Caller ID feature from West Wisconsin Telcom you are able to allow the Caller ID to show up on the TV screen when you receive an incoming call OK OK OK OK OK Share Rentals When checkmarked you...

Page 18: ...OCKING and press Use to highlight the EDIT box and press The channel line up will display Use to highlight the channels that you want to block and press When Channel Block is set will appear on the channel After all desired channels have been selected use the to scroll over to UPDATE and press Press to return to the channel you were viewing annels OK MENU EXIT OK OK OK OK OK OK OK OK OK OK ...

Page 19: ... checkmark in the CONTENT RATING box s When your criteria has been set use to highlight UPDATE and press Press to return to the channel you were viewing Using Parental Control Settings Preferences Billing Packages Users Parental Control Cancel Update Movie Rating TV Rating Unlock Timeout R TVMA 30 minutes Content Rating S Sexual Situations D Suggestive Dialogue V Violence L Language F Fantasy Viol...

Page 20: ... do NOT want your child to view PG rated TV shows make sure that the rating is set at G This will allow your child children to view only Y Y7 G rated TV shows QUICK TIP Movie Rating The selected Movie Rating will be view able For example if you do NOT want your child to view PG13 rated movies set the rating at PG This will allow your child children to view only G PG rated movies To Reactivate Pare...

Page 21: ...d press Use to scroll to the USERS tab and press Use to highlight the EDIT box and press To add or edit the Password PIN use to highlight the desired field and press Use the Number Pad to make information changes To enable your PIN for purchasing Pay Per View movies events place a checkmark in the ENABLE PIN box When your Password PIN has been added or changed use to highlight SUBMIT and press Pre...

Page 22: ...se to scroll to CC Pass Through or CC Overlay Render CC Pass Through Allows you to see Closed Captioning when the TV is muted CC Overlay Render Allows you to see Closed Captioning all the time To enable your CC Pass Through or CC Overlay Render press to place a checkmark in the box After you ve made your selection use the to scroll to SUBMIT and press OK MENU OK OK OK OK OK OK OK OK ...

Page 23: ... numbers use the to enter the desired name and select DONE The channel line up will display Highlight the desired channel press and a appears to indi cate the channel is now part of your Favorites List To remove a channel press again on the selected channel and the disappears After all desired channels have been selected use the to scroll to UPDATE and press OK Creating a Favorites Tab MENU OK OK ...

Page 24: ...rching for a Program Press Use the to scroll to SEARCH and press To delete the existing text press the button Press to bring up the pop up key pad To select letters numbers use the to enter the keyword Using the highlight SEARCH and press You will see a pop up box that asks what type of search you would like to do a Extended b Quick Extended Search The Extended option will provide you with program...

Page 25: ...B will take roughly 2 6 minutes to reboot Here are some solutions to problems you may encounter If you need further assistance please contact West Wisconsin Video at 715 664 8311 I Do Not Have A Picture Blue or Snowy Screen OR Simple Self Checks 1st CHECK Check if the STB has Power This is indicated by a GREEN lighted ring around the Power button on the STB See Set top Box Guide for illustration 2...

Page 26: ...t the remote back in STB mode 2 Using the Number Pad press 03 4th CHECK Make sure your VCR is turned OFF Press the button labeled TV Press the button labeled TV Video Press the STB button to put the remote back in STB mode 2 3 4 On your TV screen you will see a list of INPUT options Select the appropriate input according to the cable type For example according to the back of your STB you have an H...

Page 27: ...ess Indicates a High Definition channel is being viewed Link Light should ALWAYS be ON Indicates TV is linked to the network GREEN lighted ring indicates the STB is ON A cord should ALWAYS be plugged into this port This is where your TV connects to the network for service Port for special High Definition cable called HDMI Cable Power Cord Hook up Coaxial Cable Port Port for special High Definition...

Page 28: ...iew on screen program guide EXIT Press to return to live TV NUMBER PAD Use to enter channel numbers passwords etc LAST Press to return to the last channel viewed CH PG Changes channels in live TV Scrolls a full page in the GUIDE MUTE Press to turn sound on off ENTER Makes your selection REPLAY Jumps back 8 seconds FWD Jumps ahead 8 seconds Equipment Controls Mode Switches Navigation Controls Numbe...

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