![background image](http://html.mh-extra.com/html/motorola/v66i/v66i_manual_1838974174.webp)
174 - Troubleshooting
The display
says:
"
or
even though I
have inserted
my SIM card in
the phone.
The SIM card may be incorrectly
inserted. Check the SIM card to make
sure that it is inserted properly. See
page 23.
Note: Be sure to turn your phone off
and then back on after you re-insert
the SIM card.
The display
says:
.
How do I
unblock my SIM
card?
Call your service provider (the
company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key (PUK)
code. See page 132.
The display
says:
"(8"(
. How do I
unlock my
phone?
Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number. If this fails, call your
service provider (the company that
sends you your monthly wireless
service bill).
My phone asks
for an unlock
code when I try
to open a
feature.
The application you want is locked. If
you do not know the unlock code, see
page 131.
My phone does
not ring.
If you see
t
or
y
in the display,
then the ringer is turned off. See
page 95.
Also, the ringer may be set to
!"
even though your phone is set to an
audible ring style. See page 96.
Problem
Solution
UG.GSM.book Page 174 Thursday, June 6, 2002 2:22 PM