Motorola SGSW-2620, User Manual, Page: 12 / 68

21 Appendix A — Troubleshooting
I paired my
device with
the car kit,
but now the
car kit won’t
connect
with it.
• Your device has been
manually disconnected
from the car kit. Initiate a
Bluetooth connection from
the device as described in
“automatic connection” on
page 13.
• Repeat the initial pairing
process (see “initial
pairing” on page 12).
• The Bluetooth feature in
your device has been
turned off. Follow the
directions in your device’s
user manual to turn it
back on.
Problem Resolution...
Call waiting
does not
work.
Three-way
calling does
not work.
Some networks do not support
multi-party calling features.
Contact your service provider for
more information.
If I interrupt
the Bluetooth
link by
walking away
from the car,
it does not
automatically
reestablish
itself when I
come back
within range.
Some phones require you to
reconnect the phone to the car kit
from the phone’s menu after the
Bluetooth link has been interrupted.
Alternatively, you can press and
hold the green (SEND) button for
2-6 seconds to establish a voice dial
session in order to force a phone
connect. Once connected, press
the red (END) button to end the
voice dialing session.
Problem Resolution...
22 Appendix A — Troubleshooting
I cannot
voice dial a
call.
• You may not have a “voice
tag” set up for the number
you want to dial in your
phone. Follow your device’s
user manual to set up voice
dialing.
• Background noise may be
interfering with your voice.
Relocate the microphone to
a quieter place. Move the
microphone closer to the
driver. Passengers in the
car should be quiet while
voice dialing. Minimize
wind noise by rolling the
windows up.
Problem Resolution...
I cannot
voice dial a
call (con’t).
• Most phones prompt with a
beep to indicate it is now
time to speak. Wait until
the beep has ended before
speaking. Do not over
speak the beep.
Problem Resolution...