3 Getting Started
26
3.2
Welcome
Congratulations on the purchase of the PTP 500 Series Bridge from Motorola. The PTP 500
Series Bridge is the latest innovation in high-speed wireless networking that lets you deploy
wireless networks in areas previously unattainable.
3.2.1
Who Should Use This Guide
The guide is for use by the system installer and the end user IT professional. The system
installer will require expertise in the following areas:
•
Outdoor radio equipment installation
•
Network
configuration
•
Use of web browser for system configuration, monitoring and fault finding
3.2.2
Contact Information
Postal Address:
Motorola, Inc.
Unit A1, Linhay Business Park,
Eastern Road,
Ashburton,
Devon. TQ13 7UP
United Kingdom
Web Site:
Sales Enquiries:
Web Support:
Email Support:
All Other Enquiries:
Telephone Enquiries and Global
Support:
+1 (0) 877 515 0400 (Toll Free in the USA) and
+44 (0) 808 234 4640 (Toll Free in the UK).
Table 4 - Contact Information
3.2.3
Repair and Service
For unit repair or service, contact your service provider or an authorized Motorola Point-to-
Point Distributor for Return Material Authorization (RMA) and shipping instructions.
Alternatively, contact the PTP Global Technical Support Center to process an RMA.