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Motorola NVG510, Administrator'S Handbook

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Below are some specific tests:

Action

If PING fails, possible causes are:

From the Check Connection page:

Ping the internet default gateway IP address

DSL is down, DSL or ATM settings are incorrect; 
Gateway’s IP address or subnet mask are wrong; 
gateway router is down.

Ping an internet site by IP address

Site is down.

Ping an internet site by name

Servers are down; site is down.

From a LAN PC:

Ping the Modem’s LAN IP address

IP address and subnet mask of PC are not on the 
same scheme as the Modem; cabling or other con-
nectivity issue.

Ping an internet site by IP address

PC's subnet mask may be incorrect, site is down.

Ping an internet site by name

DNS is not properly configured on the PC, site is 
down.

Summary of Contents for NVG510

Page 1: ...Motorola NVG510 Voice Gateway Motorola Embedded Software Version 9 0 6 Administrator s Handbook ...

Page 2: ...TION AND SERVICES ARE PROVIDED AS IS AS AVAIL ABLE WITHOUT WARRANTY OF ANY KIND MOTOROLA MOBILITY INC DOES NOT WARRANT THAT THE SYSTEM WILL MEET CUSTOMER S REQUIREMENTS OR THAT THEIR OPERATION WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY ERRORS CAN OR WILL BE FIXED MOTOROLA MOBILITY INC HEREBY DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED ORAL OR WRITTEN WITH RESPECT TO THE SYSTEM AND SERVI...

Page 3: ...ILATION 12 Wichtige Sicherheitshinweise 13 NETZTEIL INSTALLIEREN 13 INSTALLATION DER TELEKOMMUNIKATION 13 Motorola Gateway Status Indicator Lights 14 Set up the Motorola Gateway 16 Accessing the Web Management Interface 19 Device Status page 21 Device Access Code 21 Tab Bar 23 Help 23 Links Bar 24 Device List 24 System Information 25 Access Code 26 Restart Device 27 Broadband 28 Configure 30 Home ...

Page 4: ...ELL Prompt 82 SHELL Command Shortcuts 82 SHELL Commands 83 Common Commands 83 WAN Commands 90 About CONFIG Commands 92 CONFIG Mode Prompt 92 Navigating the CONFIG Hierarchy 92 Entering Commands in CONFIG Mode 92 Guidelines CONFIG Commands 93 Displaying Current Gateway Settings 93 Step Mode A CLI Configuration Technique 93 Validating Your Configuration 94 CONFIG Commands 95 Connection commands 95 F...

Page 5: ...y Instructions 139 47 CFR Part 68 Information 140 FCC Requirements 140 FCC Statements 140 Electrical Safety Advisory 141 Caring for the Environment by Recycling 142 Beskyttelse af miljøet med genbrug 142 Umweltschutz durch Recycling 142 Cuidar el medio ambiente mediante el reciclaje 142 Recyclage pour le respect de l environnement 142 Milieubewust recycleren 143 Dba oÊç o Êrodowisko recykling 143 ...

Page 6: ...Administrator s Handbook ...

Page 7: ... to have public addresses directly on the Internet Motorola Inc provides a suite of technical information for its family of intelligent enterprise and consumer Gate ways It consists of Administrator s Handbook Dedicated User Manuals Specific White Papers The documents are available in electronic form as Portable Document Format PDF files They are viewed and printed from Adobe Acrobat Reader Exchan...

Page 8: ... text Italic Italic type indicates the complete titles of manuals Convention Graphics Description Denotes an excerpt from a Web page or the visual truncation of a Web page Denotes an area of emphasis on a Web page Convention Description straight brackets in cmd line Optional command arguments curly brackets with values separated with vertical bars Alternative values for an argument are pre sented ...

Page 9: ...rrent text based commands for both the SHELL and CONFIG modes A summary table and individual command examples for each mode is provided Chapter 5 Technical Specifications and Safety Information Appendix A Motorola Gateway Captive Portal Implementation Describes the Motorola Gateway Captive Portal Implementation Index A Word About Example Screens This manual contains many example screen illustratio...

Page 10: ...Administrator s Handbook 10 ...

Page 11: ...feature set is available The following instructions cover installation in Router Mode This chapter covers Important Safety Instructions on page 12 Motorola Gateway Status Indicator Lights on page 14 Set up the Motorola Gateway on page 16 Accessing the Web Management Interface on page 19 Device Status page on page 21 Tab Bar on page 23 Broadband on page 28 Home Network on page 31 Wireless on page 3...

Page 12: ...ur telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a rem...

Page 13: ...n skall anslutas till jordat uttag när den ansluts till ett nätverk Norway Apparatet må kun tilkoples jordet stikkontakt INSTALLATION DER TELEKOMMUNIKATION Wenn Ihre Telefonausrüstung verwendet wird sollten grundlegende Sicherheitsanweisungen immer befolgt wer den um die Gefahr eines Feuers eines elektrischen Schlages und die Verletzung von Personen zu verringern Beachten Sie diese weiteren Hinwei...

Page 14: ...to the associ ated ports Wireless Solid Green WIFI is powered Flickering Green Activity seen from devices connected via WIFI The flickering of the light is synchronized to actual data traffic Off The device is not powered or no powered devices connected to the associated ports Wi Fi Setup Flickering Green Indicates when WPS is broadcasting Off not in use not broadcasting Broadband Solid Green Good...

Page 15: ...e 802 1x authentication failed no IP address from IPCP etc The Red state times out after two minutes and the Service indicator light returns to the Off state Off The device is not powered or the broadband connection is not present Phone 1 2 Solid Green The associated VoIP line has been registered with a SIP proxy server Flashing Green Indicates a telephone is off hook on the associated VoIP line O...

Page 16: ...operties Control Panel a Some Windows versions follow a path like this Start menu Settings Control Panel Network or Network and Dial up Connections Local Area Connection Proper ties TCP IP your_network_card or Internet Protocol TCP IP Properties b Some Windows versions follow a path like this Start menu Control Panel Network and Internet Connections Network Connections Local Area Connection Proper...

Page 17: ...ed to configure it at all To check open the Networking Control Panel and select Internet Protocol Version 4 TCP IPv4 Click the Properties button The Internet Protocol Version 4 TCP IPv4 Properties window should appear as shown If not select the radio buttons shown above and click the OK button ...

Page 18: ... follows a path like this Apple Menu Control Panels TCP IP Control Panel b Mac OS X follows a path like this Apple Menu System Preferences Network Then go to Step 2 Step 2 Select Built in Ethernet Step 3 Select Configure Using DHCP Step 4 Close and Save if prompted Proceed to Accessing the Web Management Interface on page 19 ...

Page 19: ...tp 192 168 1 254 in the Location text box The Device Status Page appears 3 Check to make sure the Broadband and Service LEDs are lit GREEN to verify that the connection to the Internet is active Congratulations Your installation is complete You can now surf to your favorite Web sites by typing an URL in your browser s location box or by selecting one of your favorite Internet bookmarks ...

Page 20: ...iagnostics page In the event that your connection to the Internet fails the IP Diagnostics page displays Follow the on screen troubleshooting suggestions For additional troubleshooting information see Basic Troubleshooting on page 69 ...

Page 21: ...e Page by typing http 192 168 1 254 in your Web browser s location box Device Access Code You may be required to provide your Device Access Code in order to access the web management configuration pages The Device Access Code is unique to your device It is printed on a label on the side of the Gateway Enter your Device Access Code and click the Continue button The Device Status Page appears ...

Page 22: ...age See Device List on page 24 Adjust firewall settings for gaming and applications This link will connect you to the NAT Gaming page See NAT Gaming on page 53 Field Description Broadband Broadband Connection Waiting for DSL is displayed while the Gateway is training This should change to Up within two minutes Up is displayed when the ADSL line is synched and the PPPoE ses sion is established Down...

Page 23: ... of pages that allow you to manage or configure several features of your Gateway Each tab is described in its own section Help Help is provided in your Gateway Help is available in the right hand frame on every page in the Web interface Here is an example The page shown here is displayed when you are on the System Information page ...

Page 24: ...ink Device List When you click the Device List link the Device List page appears The page displays the following information Click the Refresh button to update the Home Network summary Home Network Devices Home Network Devices Displays the IP Address Network Name and MAC Address of devices connected to this Gateway on your local area network Device IPv4 Address Client device s IP address or device...

Page 25: ...tware Version This is the version number of the current embedded software in your Gateway MAC Address Unique hardware address of this Gateway unit First Use Date Date and Time when the Gateway is first used This field changes to the cur rent date and time after a reset to factory defaults Time Since Last Reboot Elapsed time since last reboot of the Gateway in days hr min sec Datapump Version Under...

Page 26: ...e this password to a different one of your own choosing up to 32 characters long The new password must also include two characters from any these categories alpha number and special char acters Example fru1tfl13s_likeabanana Enter your Old Access Code your New Access Code and click the Use New Access Code button The new Access Code takes effect immediately You can always return to the original def...

Page 27: ... When the Gateway is restarted it will disconnect all users initialize all its interfaces and load the Operating Sys tem Software When you make configuration changes you may be required restart for the changes to take effect ...

Page 28: ... Sync Rate This is the rate at which your connection can download receive data on your DSL line in kilobits per second Upstream Sync Rate This is the rate at which your connection can upload send data on your DSL line in kilobits per second Modulation Method of regulating the DSL signal DMT Discrete MultiTone allows connec tions to work better when certain radio transmitters are present Data Path ...

Page 29: ...s Errors on IPv4 packets transmitted Transmit Discards IPv4 packets dropped Downstream and Upstream Statistics SN Margin db Signal to noise margin in decibels Reflects the amount of unwanted noise on the DSL line Line Attenuation Amount of reduction in signal strength on the DSL line in decibels Output Power dBm Measure of power output in decibels dB referenced to one milliwatt mW Errored Seconds ...

Page 30: ...creen appears The WAN connection is automatically configured However you can adjust the MTU Maximum Transmittable Unit value if your service provider suggests it The default 1500 is the maximum value but some services require other values 1492 is common If you make any change here click the Save button ...

Page 31: ...31 Home Network When you click the Home Network tab the Home Network Status page appears The Home Network Status page displays information about the Gateway s local area network ...

Page 32: ...rors on IPv4 packets transmitted Transmit Discards IPv4 packets dropped Wireless Status Wireless Radio Status Indicates whether the Wi Fi radio is operational or off Network Name SSID This is the name or ID that is displayed to a client scan The default SSID for the Gateway is attxxx where xxx is the last 3 digits of the serial number located on the side of the Gateway Hide SSID May be either On o...

Page 33: ...kets received on the Wi Fi network Error Packets Transmitted This is the number of errors on packets transmitted on the Wi Fi network Error Packets Received This is the number of errors on packets received on the Wi Fi network Discard Packets Transmit ted This is the number of packets transmitted on the Wi Fi network that were dropped Discard Packets Received This is the number of packets received...

Page 34: ...1 through 4 you can select Ethernet auto the default self sensing rate 10M full or half duplex 100M full or half duplex or 1G full or half duplex MDI X auto the default self sensing crossover setting off or on You can also enable or disable IPv6 if your LAN devices support or require it Select On or Off from the pull down menu Click the Save button ...

Page 35: ... Gateway is attxxx where xxx is the last 3 digits of the serial number located on the side of the gateway Hide SSID May be either Enabled or Disabled If Enabled your SSID will not appear in a client scan Security The type of wireless encryption security in use May be OFF No Privacy WPA PSK or WEP Default Key or Manual WPA Version If WPA is selected may be Both WPA 1 or WPA 2 WEP Key Length May be ...

Page 36: ...ode or the other select G only N only or B only or some combination that applies to your setup NOTE If you choose to limit the operating mode to 802 11b or 802 11g only clients using the mode you excluded will not be able to connect Bandwidth May only be selected if mode is some combination of 802 11n from 54 Mbit s to 600 Mbit s with the use of four spatial streams at a channel width of 40 MHz Me...

Page 37: ...n menu allows you to select the WPA version s that will be required for client connections Choices are Both for maximum interoperability WPA 1 for backward compatibility WPA 2 for maximum security All clients must support the version s selected in order to successfully connect Be sure that your Wi Fi client adapter supports this option Not all Wi Fi clients support WPA PSK OFF No Privacy This mode...

Page 38: ... digits for 128 bit WEP Hexadecimal characters are 0 9 and a f Examples 40 bits 02468ACE02 128 bits 0123456789ABCDEF0123456789 Any WEP enabled client must have an identical key of the same length as the Router in order to suc cessfully receive and decrypt the traffic Similarly the client also has a default key that it uses to encrypt its transmissions In order for the Router to receive the client ...

Page 39: ... Note Not all client wireless devices support WPS Refer to their documentation Adding wireless clients to your network is easier using Wireless Protected Setup WPS Before you begin be sure WPS is enabled on your device WPS clients will be auto configured by pushbutton or PIN entry Older non WPS clients can still be added to the network by configuring them the standard way with WPA PSK or WEP The c...

Page 40: ...you specify will be denied access Whitelist means that only MAC addresses you specify will be allowed access You add wireless clients that you want to Whitelist or Blacklist for your wireless LAN by selecting them from the List of MACs or by entering the MAC addresses in the Manual Entry field provided Click the Add button Your entries will be added to a list of clients that will be either authori...

Page 41: ... DHCP Start Address First IP address in the range being served to your LAN by the Gateway s DHCP server DHCP End Address Last IP address in the range being served to your LAN by the Gateway s DHCP server Public Subnet Public Subnet Enable If you select On from the pull down menu you can enable a second subnet to distrib ute public addresses to DHCP clients Routed Network If Public Subnet Enable is...

Page 42: ...er Enter lease time in dd hh mm ss days hours minutes seconds format Primary DHCP Pool Choose the source of the DHCP pool IP address assignment by selecting either the Pri vate local to your LAN or Public assigned remotely radio button If you make any changes here click the Save button and if prompted restart the Gateway ...

Page 43: ...ternet in the form of data packets The Voice page displays information about your VoIP phone lines if configured Your Gateway supports two phones Line 1 and Line 2 If either one or both are registered with a SIP server by your service provider or not registered the Voice page will display their Registration Status The links at the top of the Voice page access a series of pages to allow you to conf...

Page 44: ...your VoIP phone lines you can register them by clicking the Register Line 1 or Register Line 2 button s To test if the lines are enabled click the Ring Line 1 or Ring Line 2 button s If enabled and registered the respective phone will ring until you click the Stop Ring Line 1 or Stop Ring Line 2 buttons To update the display click the Refresh button ...

Page 45: ...ol packets dropped Total RTCP Packets Total Real time Transport Control Protocol packets Average Inter Arrival Jitter This is calculated continuously as each data packet is received and averaged Max Inter Arrival Jitter This is the maximum value recorded as each data packet is received Sum of Inter Arrival Jitter This is calculated continuously as each data packet is received and totalled Sum of I...

Page 46: ...means last SR timestamp dslr means delay since last SR Sum of One Way Delay The sum of all the one way delays calculated on every RTCP packet is dis played as Sum of One Way Delay Sum of One Way Delay Squared One Way Delay is squared with every RTCP SR or RR packet Sum of all this will give the Sum of One Way Delay Squared Avg Round Trip Time Average time from this local source to destination addr...

Page 47: ...Audio codec used for decoding the call packet traffic Far End Host Information SIP server IP information IP address and port number Far End Caller Information Caller ID information if available Cumulative Since Last Reset Last Reset Timestamp Date and Time of the last call Number of Calls Total number of calls for each VoIP line Duration Time since the last call Number of Incoming Calls Failed Num...

Page 48: ...g a proper response are allowed through the firewall Stateful inspection is a security feature that prevents unsolicited inbound access when NAT is disabled You can configure UDP and TCP no activity periods that will also apply to NAT time outs if stateful inspection is enabled on the interface Stateful Inspection parameters are active on a WAN interface only if enabled on your system Stateful ins...

Page 49: ... Combining them in filtersets introduces subtle interactions increasing the like lihood of implementation errors Enabling a large number of filters can have a negative impact on performance Processing of pack ets will take longer if they have to go through many checkpoints in addition to NAT Too much reliance on packet filters can cause too little reliance on other security methods Filter sets are...

Page 50: ...ake your network less secure Be sure each individual filter s purpose is clear Determine how filter priority will affect the set s actions Test the set on paper by determining how the filters would respond to a number of different hypothetical packets Consider the combined effect of the filters If every filter in a set fails to match on a particular packet the packet is Forwarded if all the filter...

Page 51: ... packets will be forwarded Enter the Source IP Address this filter will match on Enter the Destination IP Address this filter will match on Select Protocol from the pull down menu ICMP TCP UDP or None to specify any another IP transport proto col Enter the Source Port this filter will match on Enter the Destination Port this filter will match on If you selected ICMP enter the ICMP Type here When y...

Page 52: ...t IP traffic If the Force Routing filter is applied to source IP addresses it may inadvertently block communica tion with the router itself You can avoid this by preceding the Force Routing filter with a filter that matches the destination IP address of the Gateway itself Example To create a Packet Filter that will block telnet from one LAN client block access to the Gateway s web interface from o...

Page 53: ...ed Games and Software on page 56 In addition to choosing from these predefined services you can also select a user defined custom service See Custom Services on page 55 For each supported game or service you can view the protocols and port ranges used by the game or service by clicking the Service Details button For example Select a hosting device from the Needed by Device pull down menu 1 Once yo...

Page 54: ...e a software service or game your entry will be added to the list of Service names dis played on the NAT Configuration page To remove a game or software from the hosted list choose the game or software you want to remove and click the Remove button ...

Page 55: ... number at the start of the port range your Gateway should use when forwarding traf fic of the specified type s to the internal IP address Protocol Protocol type of Internet traffic TCP or UDP Once you define a Custom Service it becomes available in the Application Hosting Entry Service menu as one of the services to select Click the Add button Each time you enable a custom service your entry will...

Page 56: ...bat Flight Sim WWII Europe Series v 1 0 Counter Strike DNS Server Dark Reign Delta Force Client and Server Delta Force 2 Delta Force Black Hawk Down Diablo II Server Dialpad DirecTV STB 1 DirecTV STB 2 DirecTV STB 3 Doom 3 Dues Ex Dune 2000 Empire Earth Empire Earth 2 F 16 Mig 29 F 22 Lightning 3 FTP Far Cry Fighter Ace II GNUtella Grand Theft Auto 2 Multiplayer H 323 compliant Netmeeting CUSeeME ...

Page 57: ...Roger Wilco Rogue Spear SMTP SNMP SSH server ShoutCast Server SlingBox Soldier of Fortune StarCraft StarLancer v 1 0 Starfleet Command TFTP TeamSpeak Telnet Tiberian Sun Command and Con quer Timbuktu Total Annihilation Ultima Online Unreal Tournament Server Urban Assault v 1 0 VNC Virtual Network Computing Warlords Battlecry Warrock Westwood Online Command and Conquer Win2000 Terminal Server Wolfe...

Page 58: ...AN interface does not have a suitable subnet mask that is usable for example when using PPP or PPPoE the DHCP subnet configuration will default to a class C sub net mask The Passthrough DHCP Lease By default the passthrough host s DHCP leases will be shortened to two minutes This allows for timely updates of the host s IP address which will be a private IP address before the WAN connection is esta...

Page 59: ...ication might use For example some network games select arbitrary port numbers when a connection is opened When you want all unsolicited traffic to go to a specific LAN host This feature allows you to direct unsolicited or non specific traffic to a designated LAN station With NAT On in the Gateway these packets normally would be discarded For instance this could be application traffic where you do...

Page 60: ...tion can be enabled on a WAN interface whether NAT is enabled or not DoS Protection Denial 0f Service attacks are common on the Internet and can render an individual PC or a whole network practically unusable by consuming all its resources Your Gateway includes default settings to block the most common types of DoS attacks For special requirements or circumstances a variety of additional blocking ...

Page 61: ... Router from the physical connections to the data traffic being sent by users through the Router You can run all the tests in order by clicking the Run Full Diagnostics button The modem will automatically test a number of components to determine any problems You can see detailed results of the tests by clicking the Details buttons for each item ...

Page 62: ...h to a destination by showing the number of hops and the router addresses of these hops NSLookup converts a domain name to its IP address and vice versa To use the Ping capability type a destination address domain name or IP address in the text box and click the Ping Trace or Lookup button The results are displayed in the Progress Window This sequence of tests takes approximately one minute to gen...

Page 63: ...ay router is down Ping an internet site by IP address Site is down Ping an internet site by name Servers are down site is down From a LAN PC Ping the Modem s LAN IP address IP address and subnet mask of PC are not on the same scheme as the Modem cabling or other con nectivity issue Ping an internet site by IP address PC s subnet mask may be incorrect site is down Ping an internet site by name DNS ...

Page 64: ... text TXT file by clicking the Save to File button This will download the file to your browser s default download location on your hard drive The file can be opened with your favorite text editor Note Some browsers such as Internet Explorer for Windows XP require that you specify the Motorola Gateway s URL as a Trusted site in Internet Options Security This is necessary to allow the download of th...

Page 65: ...0T00 00 19 L6 sdb 306 validate basic queue 2 P0000 00 00T00 00 19 L6 sdb 306 validate basic queue 3 P0000 00 00T00 00 19 L6 sdb 306 validate basic queue 4 P0000 00 00T00 00 19 L6 sdb 306 validate basic queue 5 P0000 00 00T00 00 19 L6 sdb 306 validate basic queue 6 P0000 00 00T00 00 19 L6 sdb 306 validate priority queue 7 P0000 00 00T00 00 19 L6 sdb 306 ip6_set_proc setting proc sys net ipv6 conf a...

Page 66: ...te your software from a file on your PC you must first download the software from your Service Provider s Support Site to your PC s hard drive Browse your computer for the operating system file you downloaded Click the Update button The installation may take a few minutes wait for it to complete You will be prompted to restart the Gateway Restart your Gateway A counter will countdown 3 times befor...

Page 67: ... all of your configuration settings Click the Reset Device button to reset the Gateway back to its original factory default settings You will be prompted to make sure you want to do this Click the Reset Connection button to disconnect and reconnect all of your connections including your VoIP phones NOTE Exercise caution before performing a Factory Reset This will erase any configuration changes th...

Page 68: ...Administrator s Handbook 68 ...

Page 69: ...simple suggestions for troubleshooting problems with your Gateway s initial configura tion Before troubleshooting make sure you have read the User Manual plugged in all the necessary cables and set your PC s TCP IP controls to obtain an IP address automatically ...

Page 70: ...ed to the associ ated ports Wireless Solid Green WIFI is powered Flickering Green Activity seen from devices connected via WIFI The flickering of the light is synchronized to actual data traffic Off The device is not powered or no powered devices connected to the associated ports Wi Fi Setup Flickering Green Indicates when WPS is broadcasting Off not in use not broadcasting Broadband Solid Green G...

Page 71: ...e 802 1x authentication failed no IP address from IPCP etc The Red state times out after two minutes and the Service indicator light returns to the Off state Off The device is not powered or the broadband connection is not present Phone 1 2 Solid Green The associated VoIP line has been registered with a SIP proxy server Flashing Green Indicates a telephone is off hook on the associated VoIP line O...

Page 72: ...om devices associ ated with the port The flick ering of the light is synchro nized to actual data traffic Off The device is not powered no cable or no powered devices con nected to the associated ports Wireless Solid Green WIFI is pow ered Flashing Green Activ ity seen from devices con nected via WIFI The flick ering of the light is synchro nized to actual data traffic Off The device is not powere...

Page 73: ...This is only used when there is no sig nal not during times of tempo rary no tone during the train ing sequence Off The device is not powered Service Solid Green IP connected The device has a WAN IP address from DHCP or 802 1x authen tication and the broadband con nection is up Flashing Green Attempting PPP connection Attempting IEEE 802 1X authentication or attempting to obtain DHCP information R...

Page 74: ...ed at the central office DSLAM Make sure the DSL Modem is not plugged into a micro filter Ethernet Make sure the you are using the yellow Ethernet cable not the DSL cable The Ethernet cable is thicker than the standard telephone cable Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL ...

Page 75: ...within one 1 second of the reset button being pressed This will occur independent of the fact that the button is still being pressed or has been released The indicator lights will flash for a minimum of five seconds even if the reset button is released prior to five seconds after it has been depressed If the reset button is held for more than 5 seconds then it will continue to flash until released...

Page 76: ...Administrator s Handbook 76 ...

Page 77: ...L Commands on page 83 About CONFIG Commands on page 92 CONFIG Commands on page 95 Debug Commands on page 132 CONFIG Commands Connection commands on page 95 Filterset commands on page 96 Queue commands on page 100 IP Gateway commands on page 101 IPv6 Commands on page 101 IP DNS commands on page 106 IP IGMP commands on page 107 NTP commands on page 109 Application Layer Gateway ALG commands on page ...

Page 78: ...Administrator s Handbook 78 VoIP commands on page 122 System commands on page 130 CONFIG Commands ...

Page 79: ...iagnose to run self test download to download config file exit to quit this shell help to get more help all or help help install to download and program an image into flash log to add a message to the diagnostic log loglevel to report or change diagnostic log level netstat to show IP information nslookup to send DNS query for host ping to send ICMP Echo request quit to quit this shell reset to res...

Page 80: ...TCP IP protocol options dns Domain Name System options igmp IGMP configuration options ntp Network Time Protocol options gateway Gateway options link WAN link options mgmt System management options phy Physical interface options dsl DSL configuration options enet Ethernet options pinhole Pinhole options system Gateway s system options log System activity logging options Command Utilities top Go to...

Page 81: ...ogon enter the user name and your password Entering the administrator password lets you display and update all Motorola Gateway settings When you have logged in successfully the command line interface lists the username and the security level asso ciated with the password you entered in the diagnostic log Ending a CLI Session You end a command line interface session by typing quit from the SHELL n...

Page 82: ...see Motorola 3000 9437188 as your CLI prompt SHELL Command Shortcuts You can truncate most commands in the CLI to their shortest unique string For example you can use the trun cated command q in place of the full quit command to exit the CLI However you would need to enter rese for the reset command since the first characters of reset are common to the restart command The only commands you cannot ...

Page 83: ...ntifies the IP address of the TFTP server from which you want to copy the Motorola Gateway configuration file The filename argument identifies the path and name of the configuration file on the TFTP server If you include the optional confirm keyword the download begins as soon as all information is entered You can also download an SSL certificate file from a trusted Certification Authority CA on p...

Page 84: ...Warnings or greater includes recoverable error conditions and useful operator informa tion 5 or failure Failures includes messages describing error conditions that may not be recoverable netstat i Displays the IP interfaces for your Motorola Gateway netstat r Displays the IP routes stored in your Motorola Gateway nslookup hostname ip_address Performs a domain name system lookup for a specified hos...

Page 85: ...e first entry reset ipmap Clears the IPMap table NAT reset log Rewinds the diagnostic log display to the top of the existing Motorola Gateway diagnostic log The reset log command does not clear the diagnostic log The next show log command will display information from the beginning of the log file reset wan This function resets WAN interface statistics reset wepkeys This function allows you to for...

Page 86: ...information show dhcp agent Displays DHCP relay agent leases show dhcp server leases Displays the DHCP leases stored in RAM by your Motorola Gateway show diffserv Displays the Differentiated Services and QoS values configured in the Motorola Gateway show dslf device association Displays LAN devices that conform with the TR111 Gateway requirement It displays IP Address Manufacture OUI and Serial nu...

Page 87: ...p Duplex Full duplex active Speed 100BASE T Transmit OK 434 Transmit unicastpkts NA Receive OK 267 Receive unicastpkts 267 show group mgmt Displays the IGMP Snooping Table See IP IGMP commands on page 107 for detailed explanation show ip arp Displays the Ethernet address resolution table stored in your Motorola Gateway show ip igmp Displays the contents of the IGMP Group Address table and the IGMP...

Page 88: ...y DHCPv6 server lease table show ipv6 statistics Display IPv6 statistics information show log Displays blocks of information from the Motorola Gateway diagnostic log To see the entire log you can repeat the show log command or you can enter show log all show memory all Displays memory usage information for your Motorola Gateway If you include the optional all argument your Motorola Gateway will di...

Page 89: ...r more details on a particular client if the MAC address is added as an argument telnet hostname ip_address port Lets you open a telnet connection to the specified host through your Motorola Gateway The hostname argument is the name of the device to which you want to connect for example telnet ftp Motorola com The ip_address argument is the IP address in dotted decimal notation of the device to wh...

Page 90: ...n the range B I and does not directly map to the VCC in use Enter the reset dhcp client release command without the variable to see the letter assigned to each virtual circuit reset dhcp client renew vcc id Renews the DHCP lease the Motorola Gateway is currently using to acquire the IP settings for the specified DSL port The vcc id identifier is an index letter in the range B I and does not direct...

Page 91: ...isplays information about open PPP links You can display a subset of the PPP statistics by including an optional stats lcp or ipcp argument for the show ppp command start ppp vccn Opens a PPP link on the specified virtual circuit ...

Page 92: ...ing ip and pressing RETURN Motorola 3000 9437188 top ip Motorola 3000 9437188 ip As a shortcut you can enter the significant letters of the node name in place of the full node name at the CONFIG prompt The significant characters of a node name are the letters that uniquely identify the node For example since no other CONFIG node starts with b you could enter one letter b to move to the bridge node...

Page 93: ...LI commands When you are in step mode the command line interface prompts you to enter required and optional settings If a setting has a default value or a current setting the command line interface displays the default value for the com mand in parentheses If a command has a limited number of acceptable values those values are presented in brackets with each value separated by a vertical line For ...

Page 94: ...rola 3000 9437188 Mycroft Diagnostic Level High medium Stepping mode ended Validating Your Configuration You can use the validate CONFIG command to make sure that your configuration settings have been entered correctly If you use the validate command the Motorola Gateway verifies that all required settings for all services are present and that settings are consistent Motorola 3000 9437188 top vali...

Page 95: ...arding off on Turns IP IGMP multicast forwarding for this connection off or on The default is off set conn name name static ipaddr ipaddr Specifies a static IP address when the connection type has been set to static The default is 192 168 1 254 set conn name name static netmask netmask Specifies a static netmask when the connection type has been set to static The default is 255 255 255 0 set conn ...

Page 96: ...aches a user filterset to a conn which is applied to transmitted packets See Filterset commands on page 96 set conn name name fs ingress filterset_name Attaches a user filterset to a conn which is applied to received packets See Filterset commands on page 96 Filterset commands Filtersets provide packet filtering and QoS configuration Packets are identified by characteristics that allow QoS and for...

Page 97: ...r ip_address_range Matches supplied value with packet s destination ip address field set filterset name filterset_name rule number match protocol protocol_string Matches supplied value with packet s protocol field set filterset name filterset_name rule number match tos number descriptive_value Matches tos field from numeric value 0 255 or one of the following descriptive values Minimize Delay 0x10...

Page 98: ...e filterset_name rule number match pkt length number number Matches packet length against value or range set filterset name filterset_name rule number action forward pass drop reject Executes the named filterset s default action pass drop or reject set filterset name filterset_name rule number action set qos marker qos_marker_string Tags the packet according to the queue marker name See Queue comm...

Page 99: ... marker name set filterset name filterset_name default action set tos number Sets the packet tos field to the supplied value set filterset name filterset_name default action set dscp number diffserv_class_string Sets the dscp field to the supplied value set filterset name filterset_name default action set eth p bits number Sets vlan priority bits to the supplied value set filterset name filterset_...

Page 100: ...1 64 Sets the maximum packet size in the queue set queue name queue_name bytes 2048 131072 Sets the maximum byte size in the queue set queue name queue_name perturb 0 100 Sets the interval in seconds for queue algorithm perturbation when queue option is sfq set queue name queue_name police rate 0 100000000 Sets the rate in milliseconds that is used for policing traffic when the queue type is ingre...

Page 101: ...weighted fair queue Weight units are dependent on bps mode setting If bps mode is set to bps then setting the weight to 0 will allocate the remaining available bandwidth to the queue entry If no priority specified excess bandwidth will be distributed proportionately to the weight ratio set queue name queue_name default entry queue_name Indicates the input queue which is used if there is no match b...

Page 102: ...out global prefixes on attached IPv6 hosts which suddenly become invalid Static Connections ip6 conn type static Statically configured IPv6 connection set ip6 conn name name static link oid link_name Sets the connection named name to point to an associated link specified by the link oid link_name set ip6 conn name name static ipaddr ipv6_address Specifies a static IPv6 address set ip6 conn name na...

Page 103: ...ng all 42 bits of the IPv4 address are embedded in the 6rd prefix set ip6 conn name name 6rd tunnel relay ipv4 addr IPv4_address The IPv4 anycast address of the 6rd border gateway set ip6 conn name name 6rd tunnel ipv4 tx tos mode off use ipv6 off means the TOS field in the IPv4 header is set to zero for transmitted 6rd packets use ipv6 means the the TOS field in the IPv4 header is set to the DS f...

Page 104: ...global prefix assigned from the conn delegating the pre fix remains active in the event that the conn delegating the prefix goes down and the prefix becomes invalid This enables local LAN side hosts to continue to use the global prefix uninterrupted If parameter stay up is set to off the connection s delegated prefix becomes invalid when the connection named ipv6 conn name delegating the prefix go...

Page 105: ...6 conn name name dhcp server lease time seconds 180 8553600 DHCPv6 lease time set ip6 conn name name dhcp server dns server optional IPv6 address IPv6 address of advertised DNS server optiona Static Routes ip6 static route set ip6 static route name conn oid ipv6_conn_name Route is directed to IPv6 connection named ipv6_conn_name set ip6 static route name nexthop IPv6_address Next hop IPv6 address ...

Page 106: ... server if it has an address for the fully qualified host name set ip dns primary address ip_address Specifies the IP address of the primary DNS name server set ip dns secondary address ip_address Specifies the IP address of the secondary DNS name server Enter 0 0 0 0 if your network does not have a sec ondary DNS name server set ip dns proxy enable on off This allows you to disable the default be...

Page 107: ...c Multicast SSM By adding source filtering a Gateway that proxies IGMP can more selectively join the specific multicast group for which there are interested LAN multicast receivers These features require no user configuration on the Gateway You can set the following options IGMP Snooping enables the Motorola Gateway to listen in to IGMP traffic The Gateway discovers multi cast group membership for...

Page 108: ...When one or more wireless clients leave a group and the Gateway determines that only a single wireless client is interested in the stream it will once again unicast the stream set ip igmp querier version 1 2 3 Sets the IGMP querier version version 1 version 2 or version 3 If you know you will be communicating with other hosts that are limited to v1 for backward compatibility select 1 otherwise all...

Page 109: ...istered mul ticast traffic traffic that hasn t been subscribed to by any clients If set to flood the traffic will be sent to all LAN ports If set to block the traffic will not be sent to any LAN ports it will be dropped Default is block NTP commands set ip ntp enable on off Enables or disables acquiring the time of day from an NTP Network Time Protocol server set ip ntp server address server_addre...

Page 110: ...alue Specifies the timeout value for the ESP ALG setup Default is 180 set ip alg esp stream timeout value Specifies the timeout value for the ESP ALG streaming Default is 300 set ip alg ftp enable on off Turns the FTP File Transfer Protocol ALG for file transfers on or off Default is on set ip alg h323 enable on off Turns the H323 ALG for audio video and data communications across IP based network...

Page 111: ...ethernet ppp Specifies whether the type of the link named name is ethernet or ppp set link name name igmp snooping off on Turns igmp snooping off or on on the link named name set link name name port vlan ports lan ptm vc 1 vc 2 Specifies a port based VLAN on the selected ports on the link named name set link name name port vlan priority 0 7 Specifies the 802 1p priority bit If you set this to a va...

Page 112: ...t The integer argument can be any number between 1 and 30 set link name name ppp connection type instant on always on Specifies whether a PPP connection is maintained by the Motorola Gateway when it is unused for extended peri ods If you specify always on the Gateway never shuts down the PPP link If you specify instant on the Gate way shuts down the PPP link after the number of seconds specified i...

Page 113: ...cular Access Concentrator unit from all others Some access provider networks may have mul tiple PPPoE servers and having the Motorola Gateway indicate an AC Name specifies to which one the Motorola Gateway is trying to connect Management commands All management related items are grouped in this section set management account administrator username username Specifies the username for the administra...

Page 114: ...nge 1025 65534 when assigning new port numbers to the Motorola Gateway telnet configuration interface A setting of 0 zero will turn the server off set management web http port 1 65534 Specifies the port number for HTTP web communication with the Motorola Gateway Because port numbers in the range 0 1024 are used by other protocols you should use numbers in the range 1025 65534 when assigning new po...

Page 115: ...teway Default is 20 minutes for HTTPS set management remote access https total timeout 1 120 Specifies a total timeout period of inactivity for secure remote HTTPS access to the Gateway after which a user must re login to the Gateway Default is 20 minutes for HTTPS set management remote access https max clients number Specifies the maximum number of client sessions for secure remote web access man...

Page 116: ...umber Specifies the maximum number of client sessions for remote secure shell SSH access management Defaults to 4 set management lan redirect enable off on If set to on if a WAN failure condition is detected the LAN client s browser is redirected to a web page of failure and help text information The redirect will only occur once as the web UI maintains a state variable to determine whether the re...

Page 117: ...tation Layer type aal type AAL5 AAL0 packet or AAL0 cell Default is aal5 set physical dsl atm vcc 1 datapath phy0fast phy0interleaved Sets the ATM datapath Fast Path or Interleaved Default is phy0fast set physical dsl atm vcc 1 encap type llcsnap eth llcsnap rtip llcencaps ppp vcmux eth vcmux ipoa vcmux pppoa Specifies the data link encapsulation type Default is llcsnap eth set physical dsl atm vc...

Page 118: ... queue queue_name Attaches the ingress queue to the atm vc when the queue type is ingress set physical dsl ptm datapath phy0fast phy0interleaved Sets the ATM datapath Fast Path or Interleaved Default is phy0fast set physical dsl ptm priority low high Sets the Packet Transfer Mode ptm priority Default is low set physical dsl ptm tx queue queue_name Attaches the egress queue template to the ptm inte...

Page 119: ... s to 600 Mbit s with the use of four spa tial streams at a channel width of 40 MHz select B G N To limit your wireless LAN to one mode or the other select G only N only A only or B only or some combination that applies to your setup Default is bgn set physical wireless auto channel off on Turns auto channel detection on or off set physical wireless default channel 1 11 1 through 11 for North Amer...

Page 120: ... isolate off on If set to on blocks wireless clients from communicating with other wireless clients on the LAN side of the Gate way Defaults to off set physical wireless ssid 1 security none wep wpa Sets the wireless privacy type none wep or wpa psk Default is none set physical wireless ssid 2 enable off on Enables or disables the second available SSID set physical wireless ssid 3 enable off on En...

Page 121: ...start port 0 65535 Specifies the port number your Motorola Gateway should use when forwarding traffic of the specified type Under most circumstances you would use the same number for the external and internal port Security Stateful Packet Inspection SPI commands set security firewall level low high off All computer operating systems are vulnerable to attack from outside sources typically at the op...

Page 122: ...IP to transmit sound over a network or the Internet in the form of data packets Cer tain Motorola Gateway models have one or more voice ports for connecting telephone handsets These models support VoIP If your Gateway is a VoIP model you can configure the VoIP features set voip phone n sip option off on Turns SIP on or off for the phone specified by n usually 1 or 2 depending on your Gateway s num...

Page 123: ... specified phone set voip phone n sip user password password Specifies the password that authenticates the user to SIP for the specified phone set voip phone n auth id string Specifies the authorization ID that authenticates the user to SIP for the specified phone Most SIP Servers expect this to be the username itself but some may use auth id set voip phone n sip user port 1 65535 Specifies the SI...

Page 124: ...mode cpe info Sets the behavior of the flash hook mode for the specified phone line Default is info set voip phone n sip advanced setting sip session refresher local remote auto Sets the method for refreshing the SIP session Default is auto set voip phone n sip advanced setting sip dynamic payload 96 110 Specifies a default dynamic payload value for a named telephony event Default is 101 set voip ...

Page 125: ...x redundancy level 0 1 Specifies the level of fax redundancy for t38 fax data rate management set voip phone n sip advanced setting sip init de register off on Turns SIP de registration on or off Default is off set voip phone n sip advanced setting sip known ip list string Specifies a known IP address list of SIP servers for the SIP session Advanced telephony settings The telephony features includ...

Page 126: ...sit delay value set voip advanced telephony setting codec codec jitter delay buff inc value set voip advanced telephony setting codec codec jitter transit delay threshold value set voip advanced telephony setting fxs port setting for fxo none fxs1 fxs2 both emgncy Sets a port to be used for the FXS Foreign eXchange Subscriber interface port to the FXO Foreign eXchange Office interface the phone po...

Page 127: ... estimate of the round trip time in milliseconds from 100 5000 Default is 500 set voip advanced telephony setting sip dynamic line selection off on Turns dynamic next available line selection off or on Default is off set voip RegionSpecificSettings Region Code region_code Specifies the set of standards in use for the geographical region Example USA_DEFAULT set voip RegionSpecificSettings fxs hook ...

Page 128: ...eceived set voip phone n call feature anonymous call block option off on anonymous call block option if set to on blocks calls from unidentified sources such as those with caller ID blocking set voip phone n call feature call transfer option off on call transfer option if set to on permits call transfer to another phone DSP settings set voip phone n dsp settings echo option echo off echo on echo o...

Page 129: ... settings vad option off on When vad option is set to on enables Voice Activity Detection Comfort Noise Generation When speech is not present the CNG algorithm generates a noise signal at the level sent from the transmit side ...

Page 130: ... be automatically designated set system firewall log enable on off Turns firewall logging on or off The firewall log tracks attempted violations of the firewall rules Default is on set system firewall log file size 4096 65536 Specifies a size for the firewall logs The most recent entries are posted to the beginning of the log When the log becomes full the oldest entries are dropped The default is ...

Page 131: ...atus messages that may be significant but do not constitute errors The default alerts Warnings or greater includes recoverable error conditions and useful operator information failures Failures includes messages describing error conditions that may not be recoverable ...

Page 132: ...rs Disclaimer Warning Text The following is displayed when entering Debug level from normal Config level Warning Accessing these commands may impact the normal operation of this device Exit now if you entered by mistake Commands console Make this session the console mirror src port dst port To mirror one port s traffic to another Causes traffic transmitted or received on src port to be mirrored on...

Page 133: ...133 wireless voip sip dsp ...

Page 134: ...Administrator s Handbook 134 ...

Page 135: ...2VDC 2A Max 14 4W 12VDC 2A 2phone 5REN RINGING Environment Operating temperature 0 to 40 C Storage temperature 0 to 70 C Relative storage humidity 20 to 80 noncondensing Software and protocols Software media Software preloaded on internal flash memory field upgrades done via download to internal flash memory via CLI or web upload Routing TCP IP Internet Protocol Suite RIP WAN support PPPoA PPPoE D...

Page 136: ...36 Agency approvals North America Safety Approvals United States UL 60950 Third Edition Canada CSA CAN CSA C22 2 No 60950 00 EMC United States FCC Part 15 Class B Canada ICES 003 Telecom United States 47 CFR Part 68 Canada CS 03 ...

Page 137: ...outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired op...

Page 138: ...user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas C...

Page 139: ...serves as the main power disconnect locate the direct plug in power supply near the product for easy access For use only with CSA Certified Class 2 power supply rated 12VDC 1 0A Telecommunication installation cautions Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsula...

Page 140: ... telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details d The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but ...

Page 141: ...f the wireless models must maintain at least 20 cm between the wireless Gateway and any body part of the user to be in compliance with FCC RF exposure guidelines Electrical Safety Advisory Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide p...

Page 142: ...seche este producto junto con sus residuos residenciales o comer ciales Algunos países o regiones tales como la Unión Europea han orga nizado sistemas para recoger y reciclar desechos eléctricos y electrónicos Comuníquese con las autoridades locales para obtener información acerca de las prácticas vigentes en su región Si no existen sistemas de recolección disponibles solicite asistencia llamando ...

Page 143: ...ão Européia criaram sistemas para cole cionar e reciclar produtos eletroeletrônicos Para obter informações sobre as práticas estabelecidas para sua região entre em contato com as autoridades locais Se não houver sistemas de coleta disponíveis entre em contato com o Serviço ao Cliente da Motorola para obter assistência Återvinning av din Motorola utrustning Kasta inte denna produkt tillsammans med ...

Page 144: ...Administrator s Handbook 144 Please visit http www motorola com recycle for instructions on recycling ...

Page 145: ...resses list takes a comma sepa rated string which can be Individual IP addresses or a range of IP addresses For a range of IP Addresses subnet mask is required The following formats of IP address are accepted Individual IP address 144 130 120 62 or 144 130 120 62 32 Range of 64 IP addresses 144 130 120 64 26 White IP Address list gets rewritten on any changes Clearing the Captive Portal URL disabl...

Page 146: ...enc boolean xs annotation xs documentation If true the Captive Portal is enabled xs documentation xs documentation If false the Captive Portal is disabled xs documentation xs annotation xs element xs element name RedirectURL xs annotation xs documentation the URL to be redirected to xs documentation xs annotation xs simpleType xs restriction base xs string xs maxLength value 512 xs restriction xs ...

Page 147: ...ms RPC X_00D09E_SetCaptivePortalParams xs element name X_00D09E_SetCaptivePortalParams xs annotation xs documentation X_00D09E_SetCaptivePortalParams message to set the Captive Portal parameters on a CPE xs documentation xs annotation xs complexType xs sequence xs element name CaptivePortalParamStruct type tns CaptivePortalParamStruct xs sequence xs complexType xs element X_00D09E_SetCaptivePortal...

Page 148: ...Administrator s Handbook 148 ...

Page 149: ...tion commands 95 Custom Service 55 D Default Server 59 designing a new filter set 50 Device Access Code 21 Device List 24 DHCP lease table 85 Diagnostic log 85 88 Diagnostics 61 Documentation conventions 8 E Ethernet statistics 85 F filter parts 50 parts of 50 filter sets disadvantages 49 using 51 filters using 50 51 firewall 87 Firewall Advanced 60 Firewall Status 48 H Help 23 Home Network 31 I I...

Page 150: ...27 S Safety Instructions 12 Security filters 49 Session Initiation Protocol 122 SHELL Command Shortcuts 82 Commands 82 Prompt 82 SHELL level 92 SHELL mode 82 show config 86 Show ppp 91 SIP 122 Step mode 93 Subnets DHCP 41 Supported Games and Software 56 System commands 130 System Information 25 T tab bar 23 Telnet 81 Telnet command 89 Test Web Access 62 TFTP server 83 Traceroute 62 Trivial File Tr...

Page 151: ...151 Motorola Mobility DSL Gateways Motorola Mobility Inc 600 North U S Highway 45 Libertyville Illinois 60048 USA Telephone 1 847 523 5000 April 19 2011 ...

Page 152: ...Administrator s Handbook 152 ...

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