Motorola Mts-2000 Installation Manual Download Page 61

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B - 1 4 D i a g n o s t i c s

DCT 2000 Installation Manual

Status Description

SAP

SAP is the Second Audio Program availability. It displays:

N/A (for digital channel)

YES (for analog channel)

NO (for analog channel)

VP Lock

The VP Lock is the Video Processor locked status. The VP Lock displays either YES or
NO.

MPEG Method

The MPEG Method selected. The MPEG Methods are:

Unmuted

Mute Still

Mute Black

Summary of Contents for Mts-2000

Page 1: ...D C T 2 0 0 0 D i g i t a l C o n s u m e r T e r m i n a l I n s t a l l a t i o n M a n u a l POWER GUIDE CURSOR CHANNEL MESSAGES REMOTE INFO MENU SELECT A B A B POWER ...

Page 2: ... Washington DC 20402 Changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Declaration of Conformity According to 47 CFR Parts 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers Motorola Inc 6450 Sequence Drive San Diego CA 92121 1...

Page 3: ... telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN of this device is 0 4 The Ringer Equivalence Number REN as...

Page 4: ... Remote Control 2 7 Installing Batteries in Remote Control 2 9 Section 3 Installation Before You Begin 3 1 Installing the DCT2000 3 1 Standard Cabling Diagram 3 2 STARFONE module cabling diagram 3 3 Standard VCR Cabling Diagram 3 4 RF Bypass Switch VCR Cabling Diagrams 3 5 A B In Module Cabling Diagrams 3 7 Dual A B RF Bypass Module Cabling Diagrams 3 9 Composite Baseband and S Video Cabling Diagr...

Page 5: ... 8 Selecting the OOB Frequency B 8 Agile Enabled DCT2000 Operation Notes B 9 d 03 In Band Status B 10 Data Activity Indicator LED and OSD B 11 EMM Data Activity Indicator LED and OSD B 11 Carrier Lock LED and OSD B 11 Program Clock Reference PCR Lock OSD Only B 11 Signal To Noise Ratio SNR OSD Only B 12 Modulation Mode B 12 Short Term Error Count B 12 Long Term Error Count B 12 Tuned Frequency B 1...

Page 6: ...e B 35 d 14 Message Types B 35 d 15 In Band Program Association Table PAT B 36 d 16 In Band Program Map Table PMT B 36 d 17 Task Status B 36 d 18 Keyboard LED B 37 Abbreviations and Acronyms Figures Figure 1 1 DCT2000 advanced set top terminal 1 2 Figure 2 1 DCT2000 front panel 2 1 Figure 2 2 DCT2000 rear panel 2 3 Figure 2 3 DCT2000 options 2 5 Figure 2 4 DRC 400 remote control 2 7 Figure 2 5 Bac...

Page 7: ...00 General Status LED B 4 Figure B 3 DCT2000 Status OSD B 5 Figure B 4 Out Of Band Status LED B 7 Figure B 5 OOB Diagnostic Status OSD B 7 Figure B 6 In Band Status LED B 10 Figure B 7 In Band Diagnostic OSD B 10 Figure B 8 Audio Video Status OSD B 13 Figure B 9 Unit address LED B 15 Figure B 10 Unit Address OSD B 16 Figure B 11 Dena firmware version LED B 17 Figure B 12 Firmware Version OSD B 17 ...

Page 8: ...allation Manual Figure B 25 Mac Frequency Table OSD B 36 Figure B 26 Message Types OSD B 36 Figure B 27 In Band PAT OSD B 36 Figure B 28 In Band PMT OSD B 37 Figure B 29 Task Status OSD B 37 Figure B 30 Keyboard diagnostic OSD B 37 ...

Page 9: ...n band carrier lock LED and OSD B 11 Table B 9 SNR indicators OSD only B 12 Table B 10 Modulation Mode B 12 Table B 11 Audio Video Status B 13 Table B 12 Channel Types LED and OSD B 18 Table B 13 Acquisition state B 19 Table B 14 Purchasable status LED and OSD B 19 Table B 15 Preview status LED and OSD B 19 Table B 16 Parental Control LED and OSD B 20 Table B 17 Mute LED and OSD B 20 Table B 18 Cu...

Page 10: ...to install the DCT2000 Features Options and Interfaces The Motorola DCT2000 offers the following standard features 54 through 860 MHz integrated tuner Integrated RF return using built in STARVUE II module RF and baseband audio video ports Single IR Blaster port replaces two connectors on DCT 1000 1200 series Auxiliary audio input Switched accessory outlet RS 232 serial data port provides a high sp...

Page 11: ...ew describes the DCT2000 terminal and provides an overview of its use This section also identifies the front panel displays and switches and describes the rear panel features Section 3 Installation provides instructions on how to install the DCT2000 in a subscriber location and perform operational tests Section 4 Adding the IR Blaster Option provides instructions on how to install the IR Blaster o...

Page 12: ...nstallation Sheet STARFONE 2 Installation Sheet Document Conventions Before you begin working with this manual and using the DCT2000 familiarize yourself with the stylistic conventions used in this manual SMALL CAPS Denotes silk screening on the equipment typically representing front and rear panel controls input output I O connections and LEDs asterisk Indicates that several versions of the same ...

Page 13: ...able after registering Calling for Repairs If repair is necessary call the Motorola Repair Facility at 1 800 227 0450 for a Return for Service Authorization RSA number before sending the unit The RSA number must be prominently displayed on all equipment cartons The Repair Facility is open from 8 00 AM to 5 00 PM Central Time Monday through Friday When calling from outside the United States use the...

Page 14: ...DCT2000 controls displays and connectors Before you begin to install the DCT2000 familiarize yourself with the various controls and displays Front Panel Figure 2 1 illustrates the front panel which contains selection keys tuning keys various displays and the power switch Figure 2 1 DCT2000 front panel POWER GUIDE CURSOR CHANNEL MESSAGES REMOTE INFO MENU SELECT A B A B POWER 13 12 11 10 9 8 7 6 1 2...

Page 15: ...es when an error free signal is received from the remote control 5 POWER Lights when the unit is on 6 GUIDE Displays the electronic program guide EPG 7 CURSOR Moves the cursor in menu and program guide screens 8 INFO Displays current channel and program information 9 MENU Displays the Main menu 10 SELEC T Selects function options and Pay Per View PPV events and tunes channels from the electronic p...

Page 16: ...led Do not remove the protective plate unless you are installing new hardware in the opening Table 2 2 describes each of the rear panel features Table 2 2 Rear panel Key Item Function 1 TO TV VCR F type connector used to connect the DCT2000 to a standard TV or VCR 2 RF IN F type connector used for DCT2000 input from the TO RF IN connector 3 TO RF IN F type connector used to connect the TO RF IN po...

Page 17: ...over for an area reserved for future use 11 Optical An optional optical connector that provides Dolby Digital or PCM audio 12 Data connector to interface serial data and access the high speed serial interface for high definition decoding 13 S VIDEO Option to enhance your DCT2000 see Options for more information 14 IR Mini phone jack for connecting an optional IR Blaster 15 AC power outlet that can...

Page 18: ... A B RF OUT RF IN CONV IN RF OUT B A PHONE 2 1 3 4 5 6 7 Table 2 3 describes the function of each of the options shown in Figure 2 3 Table 2 3 Options Key Option Name Function 1 SPDIF SPDIF Used to deliver Dolby Digital 5 1 Dolby AC3 audio or PCM audio digital audio recording 2 S VIDEO S VIDEO Used for high quality video to external devices such as high end VCRs or TVs 3 CABLE IN A B A B In Used i...

Page 19: ...e signal on the current side A or B to go directly to a TV or VCR 6 PHONE STARFONE Used in a two way addressable system to send Impulse Pay Per View IPPV information to the DAC 6000 or other controller through the subscriber s telephone hookup 7 Optical Optical Used to deliver Dolby Digital or PCM audio through an optical connector to an A V receiver ...

Page 20: ...ntrol may be required The application provider should supply user instructions for each interactive application DRC 400 Remote Control Figure 2 4 illustrates the DRC 400 Figure 2 4 DRC 400 remote control AUX HELP LOCK PAGE EXIT INFO MENU PAGE VCR CABLE POWER TV OK LAST CHANNEL VOLUME A 1 4 7 TV VCR REW STOP DAY B 2 5 8 0 C 3 6 9 ENTER F FWD PAUSE RECORD PLAY DAY FAVORITE 11 10 9 8 7 6 5 4 3 2 14 1...

Page 21: ...volume of the currently selected device 10 A B or C Functionality is determined from services offered by the service provider 11 NUMBER KEYS Directly selects a channel 12 TV VCR BYPASS Enables the RF bypass function A cable ready TV is required for this function to operate 13 Day Day Moves the program guide ahead or back 24 hours 14 STOP PAUSE PLAY REW RECORD F FWD Controls the VCR 15 MUTE Toggles...

Page 22: ...remote control To install batteries in an DRC 400 1 Press and slide the battery compartment cover off 2 Place the batteries in the compartment be careful to observe the correct polarity 3 Slide the battery compartment cover back into place Battery installation will vary with each style of remote control Refer to the instructions included with your remote control for installing batteries Figure 2 5...

Page 23: ...the DCT2000 to a standard TV or a composite baseband monitor Place the DCT2000 on a smooth flat surface and remove any obstructions that could interfere with the free flow of air over under or around it Advise the subscriber not to place anything on top of the unit Installing the DCT2000 To install the DCT2000 1 If an add on module is required and it was not previously installed do that now When i...

Page 24: ...RF connectors Figure 3 1 Standard cabling R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR TV DCT2000 CABLE IN VIDEO IN SVIDEO IN AUDIO IN L R AUDIO OUT L R From cable outlet Optical The remodulated channel 3 or 4 does not carry stereo for digital channels Connect the DCT2000 using RCA baseband connectors to receive stereo o...

Page 25: ...O OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR PHONE From cable outlet Subscriber telephone hookup TV DCT2000 CABLE IN VIDEO IN SVIDEO IN AUDIO IN L R AUDIO OUT L R Optical For service providers planning to implement RF return capabilities it is recommended the DCT2000 be wired for both the STARFONE telephone return and the integrated STARVUE RF return This enables the o...

Page 26: ...OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR VCR DCT2000 CABLE IN VIDEO IN AUDIO IN L R CABLE OUT VIDEO OUT AUDIO OUT L R SVIDEO IN SVIDEO OUT TV CABLE IN VIDEO IN SVIDEO IN AUDIO IN L R AUDIO OUT L R From cable source Optical The remodulated channel 3 or 4 does not carry stereo for digital channels Connect the DCT2000 using RCA baseband connectors to receive stereo on d...

Page 27: ...analog channel on TV while recording another channel through the DCT2000 Figure 3 4 RF Bypass switch with VCR STARFONE return module installed R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR PHONE RF OUT RF IN CONV IN TV CABLE IN VIDEO IN SVIDEO IN AUDIO IN L R AUDIO OUT L R VCR DCT2000 CABLE IN VIDEO IN AUDIO IN L R CABLE ...

Page 28: ...hannel through the DCT2000 Figure 3 5 Cabling with RF Bypass module using RF return R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR TV CABLE IN VIDEO IN SVIDEO IN AUDIO IN L R AUDIO OUT L R VCR DCT2000 CABLE IN VIDEO IN AUDIO IN L R CABLE OUT VIDEO OUT AUDIO OUT L R SVIDEO IN SVIDEO OUT From cable source RF OUT RF IN CONV I...

Page 29: ...CHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR CABLE IN A B PHONE TV DCT2000 CABLE IN VIDEO IN SVIDEO IN AUDIO IN L R AUDIO OUT L R Cable B Cable A Subscriber telephone hookup Optical Figure 3 7 illustrates a DCT2000 with the return on Cable A Figure 3 7 A B In module with return on Cable A R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A M...

Page 30: ...return is on Cable B Figure 3 8 A B In module with return on Cable B R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR CABLE IN A B TV DCT2000 CABLE IN VIDEO IN SVIDEO IN AUDIO IN L R AUDIO OUT L R Cable A Cable B Return Optical ...

Page 31: ...ing diagram that matches the return configuration you need The Dual A B cable system using a STARFONE module utilizes the telephone modem as the return path to the service provider Figure 3 9 illustrates a DCT2000 with a STARFONE module Figure 3 9 Return on STARFONE module R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR PHO...

Page 32: ...MAX TO TV VCR L S VIDEO IR B A RF OUT TV DCT2000 CABLE IN VIDEO IN SVIDEO IN AUDIO IN L R AUDIO OUT L R Cable B Cable A Optical Figure 3 11 illustrates a DCT2000 with a Dual A B RF Bypass module when the return is on Cable B Figure 3 11 Return on Cable B R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR B A RF OUT TV DCT2000 ...

Page 33: ...F IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR TV DCT2000 VIDEO IN SVIDEO IN See appropriate cable diagram CABLE IN AUDIO IN L R AUDIO OUT L R Either or Optical The S Video connector is part of the Home Theatre option and is not included on all DCT2000s When connecting the video path connect either the baseband composite vide...

Page 34: ... TO TV VCR L S VIDEO IR TV CABLE IN VIDEO IN SVIDEO IN See appropriate cable diagram AUDIO IN L R AUDIO OUT L R VCR DCT2000 CABLE IN VIDEO IN AUDIO IN L R CABLE OUT VIDEO OUT AUDIO OUT L R SVIDEO IN SVIDEO OUT Either or Either or Optical When connecting the video path connect either the baseband composite video or S video to the input device you plan to use Do not connect both the baseband composi...

Page 35: ...DEO IN AUDIO IN L R CABLE OUT VIDEO OUT AUDIO OUT L R SVIDEO IN SVIDEO OUT CABLE IN AUDIO IN L R AUDIO OUT L R Either or R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR See appropriate cable diagram DCT2000 Either or Optical When connecting the video path connect either the baseband composite video or S video to the input d...

Page 36: ...O OUT AUDIO OUT L L R R VCR DCT2000 CABLE IN VIDEO IN AUDIO IN L R CABLE OUT VIDEO OUT AUDIO OUT L R SVIDEO IN SVIDEO OUT AUDIO IN R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR See appropriate cable diagram Either or Either or Optical When connecting the video path connect either the baseband composite video or S video to...

Page 37: ...auxiliary audio input output on the DCT2000 Figure 3 16 CD player cabling R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR TV CABLE IN VIDEO IN SVIDEO IN See appropriate cable diagram STEREO DCT2000 AUDIO IN AUDIO IN L L R R AUDIO OUT AUDIO OUT L L R R CD PLAYER AUDIO OUT R R Either or Optical The DCT2000 must be turned off ...

Page 38: ... Passthrough of transmitted signal mono stereo or Dolby Surround Digital channels option L Mono stereo or Dolby Surround down mix of Dolby Digital as selected by user Default is stereo Digital Channels option K No output Digital channels not option K or L Mono stereo or Dolby Surround down mix of Dolby Digital as selected by user Default is stereo SPDIF Option K Analog channels No output Digital c...

Page 39: ...ted as the input device for VCR recording an alternate device cannot simultaneously use the Dolby Digital receiver or the VCR will then record the secondary device Reference the Dolby Digital receiver installation manual for information on selecting and configuring A V interfaces on the receiver For normal viewing with the optical connector set the audio in the EPG to Mono for one channel Stereo f...

Page 40: ...re 3 17 Audio through A V Receiver R RF IN CABLE IN TO RF IN AUX AUDIO IN SPDIF AUDIO OUT VIDEO SWITCHED 60Hz 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR See appropriate cable diagram VIDEO OUT SVIDEO OUT AUDIO OUT AUDIO IN L L R R CABLE IN CABLE OUT VIDEO IN SVIDEO IN TV CABLE IN VIDEO IN SVIDEO IN AUDIO IN L R AUDIO OUT L R Either or Either or S Video or Baseband Video A V RECEIVER Video 2 V...

Page 41: ...5 1 optical output DIGITAL INPUT TV MONITOR OUTPUT SPEAKER CONNECTORS COAX VIDEO S VIDEO R DVD CABLE TV VIDEO 2 IN OUT VCR AUDIO VIDEO L VIDEO S VIDEO OPTICAL CABLE ANTENNA IN INPUT S VIDEO VIDEO AUDIO LEFT AUDIO RIGHT S VIDEO IR R RF IN CABLE IN TO RF IN AUX AUDIO IN AUDIO OUT VIDEO SPDIF SWITCHED 105 125V 60Hz 4A MAX 500W MAX TO TV VCR L To TV CABLE ANTENNA IN INPUT AUDIO L R VIDEO OUTPUT AUDIO ...

Page 42: ... channel of the DCT2000 channel 3 or 4 Channel Selection Scan through the channels using the CHANNEL 56 keys on the DCT2000 and the CHANNEL keys on the remote control Tune to several channels by entering the channel number with the numeric keys on the remote control Volume Control Use the TV volume control to adjust the sound volume to a moderate level Press VOLUME on the remote control to increas...

Page 43: ... are broadcast through the out of band data channel and are updated periodically as new codes are added The procedure for installing the IR Blaster is described in the following paragraphs Locating the IR Receiver on the VCR The IR receiver is not visible on some VCRs You can locate the receiver using the following procedure 1 Obtain a piece of opaque material such as a 3 by 5 inch index card 2 Us...

Page 44: ... 500W MAX 105 125V 4A MAX TO TV VCR L S VIDEO IR DCT2000 VCR Optical 3 Remove the adhesive tape cover from the mounting bracket 4 Position the IR receiver off center of the VCR receiver and then press firmly attaching the mounting bracket on the VCR Be careful to route the wire so that it does not prevent loading videotapes Checking the Installation The IR Blaster is now located near the receiver ...

Page 45: ...ck for an obstruction between the remote control and the DCT2000 Aim the remote control directly at the DCT2000 not the TV or VCR Be sure you firmly and deliberately press and release operation keys one at a time Verify that channels can be changed using the keys on the front panel and then check that the batteries have been installed properly Replace with new batteries if necessary Check that the...

Page 46: ...Hz Return loss Input 6 dB minimum Output 8 dB minimum Spurious output 57 dBc maximum in band Cross modulation distortion 56 dB 136 channels each 15 dBmV Composite second order distortion 57 dB 136 channels each 15 dBmV Second order distortion 60 dB 136 channels each 15 dBmV Composite triple beat distortion 57 dB 136 channels each 15 dBmV Set top input beats with all input signals 25 dB 136 channel...

Page 47: ...ng environment range Temperature 0 through 40 C 32 through 104 F Humidity 5 through 95 noncondensing ac voltage 105 through 125 60 Hz Power dissipation 35 W at 115 Vac Surge protection Provided on power supply and RF ports Size 17 13 13 25 2 75 inches Weight 8 6 pounds ...

Page 48: ...ys are illustrative actual data will differ from the examples The diagnostic screens are available for DCT 7 54 code and beyond Previous versions of DCT code are subsets For diagnostics information on other DCT models reference the installation manual for each model Accessing Diagnostics When accessing the DCT2000 diagnostic mode the following commands are helpful 1 Press POWER to turn on the DCT2...

Page 49: ...E INFO 13 MAC FREQUENCY TABLE 14 MESSAGE TYPES 15 IN BAND PAT 16 IN BAND PMT 17 TASK STATUS 18 KEYBOARD LED Table B 1 provides a list of keys and key functions for selecting diagnostics Table B 1 Operational keys using the diagnostics main menu or submenus Key Key function using the diagnostics main menu Key function using a diagnostic POWER DCT2000 exits the diagnostic mode and enters the OFF sta...

Page 50: ...dicates whether the diagnostic provides information on the LED OSD Table B 2 Diagnostic LED Diagnostic LED OSD d 01 General status of the DCT2000 X X d 02 QPSK out of band control channel X X d 03 In band receiver status X X d 04 Audio Video status X d 05 Unit address X X d 06 Firmware version X X d 07 Current channel status X X d 08 Renewable security system X X d 09 Upstream modem status X X d 1...

Page 51: ...s between the error code and the purchases count Figure B 2 DCT2000 General Status LED alternating with purchases count and IPPV status indicator Error display IPPV status indicator The purchases count is used by Customer Service Representatives CSRs to check returned DCT2000 for uncollected purchases that are used to close out a subscriber s account The largest error code takes priority ...

Page 52: ...es Table B 3 Error codes Initialization status errors Error Code OSD Cause Remedy E 00 NO ERROR Indicates normal condition after initialization Not applicable E 01 NOT CONNECTED DCT2000 did not receive a connect message Restore out of band signal Send a connect message E 02 PWR CYCLE Init Error Box needs a Power Cycle to recover E 03 DRAM DRAM error Not used at this time E 04 DPSRAM DP SRAM error ...

Page 53: ...Not used at this time E 13 BOOT Sys_boot initialization failure Power cycle box if repetitive return for repair E 14 STARTUP DCT2000 system startup failure Power cycle box if repetitive return for repair E 15 TSI INVALID TSI structure is corrupted Power cycle box if repetitive return for repair E 16 FLASH BAD NUMBER Bad flash number specified for Initiate Flash Platform Error logged ignore E 17 BA...

Page 54: ...Out of band diagnostic indicator Carrier lock Indicates no data Figure B 5 illustrates the OOB Diagnostic OSD Figure B 5 OOB Diagnostic Status OSD 02 OOB DIAGNOSTIC DATA SNR 23 dB GOOD EMM DATA CARRIER LOCK YES COUNT 1 HUNT MODE None For AGILE OOB DCTs only CUR FREQ For AGILE OOB DCTs only LKC For AGILE OOB DCTs only EMM PRVDR ID 0x0001 For AGILE OOB DCTs only MAN FREQ For AGILE OOB DCTs only The ...

Page 55: ...eceiving a message on the EMM stream Table B 5 Out of band EMM data activity indicator LED and OSD LED OSD Status off Blank No data received on Data received The DCT2000 can receive only six PIDs at one time Data on PIDs can be present on the out of band multiplex that the DCT2000 is not receiving Selecting the OOB Frequency To select the OOB Frequency go to 02 OOB STATUS diagnostic and begin 1 Pr...

Page 56: ...h the proper EMM Provider ID the LED displays the normal OOB receiver status as shown in Figure B 4 The OSD LKC field changes to display the new frequency 5 If after 40 seconds the frequency search is not successful the DCT2000 performs a warm reset and returns to the last known carrier frequency 6 To abort a search without waiting the 40 seconds press POWER to cause a warm reset Agile Enabled DCT...

Page 57: ...ields for digital other than a carrier lock channel are blank Figure B 6 illustrates the In Band Status as shown on the LED Figure B 6 In Band Status LED Data activity EMM data activity IB diagnostic indicator Carrier lock Figure B 7 illustrates the In Band Diagnostic OSD Figure B 7 In Band Diagnostic OSD 03 IN BAND DIAGNOSTIC DATA EMM DATA CARRIER LOCK YES PCR LOCK YES SNR 36 dB ssss MODULATION M...

Page 58: ... Data Activity Indicator LED and OSD Table B 7 lists the LED and OSD indicator lights when the DCT2000 is receiving a message on the EMM stream The indicator is clear when entering this diagnostic Table B 7 EMM data activity indicator LED and OSD LED OSD Status off blank No data received on Data received Carrier Lock LED and OSD This diagnostic indicates that the digital in band receiver is locked...

Page 59: ...ble B 9 SNR indicators OSD only ssss value Meaning GOOD Good value FAIR Marginal signal level check the signal POOR Unusable signal Modulation Mode The modulation mode for analog and digital channels are illustrated in table B 10 Table B 10 Modulation Mode Channels Modulation Mode Analog channels Analog Digital channels QAM 64 QAM 256 Short Term Error Count The Short Term Error Count polls the FEC...

Page 60: ...udio Processor locked status The ADP Lock displays either YES or NO Audio Mode The audio modes of the DCT2000 are N A Mono Stereo Surround Audio SPDIF The audio SPDIF displays SPDIF modes valid for the DCT2000 The mode is set by the software application that runs on the DCT The two modes for a non SPIDIF DCT are N A IEC958PCM AC3 The following are SPIDIF configuration modes K and L DCT models opti...

Page 61: ...cond Audio Program availability It displays N A for digital channel YES for analog channel NO for analog channel VP Lock The VP Lock is the Video Processor locked status The VP Lock displays either YES or NO MPEG Method The MPEG Method selected The MPEG Methods are Unmuted Mute Still Mute Black ...

Page 62: ...ddress display stays on each section for five seconds The location of the dash in each of the five displays is unique Figure B 9 shows the LED for unit address 123 45678 90123 456 Figure B 9 Unit address LED MUTE On the unit address OSD the unit network and TV PassCard TVPC addresses are in decimal form 13 address digits and three check digits The multicast 16 bit address is in TCP IP decimal byte...

Page 63: ... 085 14316 55765 159 TVPC 000 00000 00000 000 Multicast 16 Address 085 085 102 102 119 119 136 136 DATA 068 068 051 051 034 034 017 017 Seed Health 0xFF The Multicast 16 address numbers change to display the values for each datastream The following is a list of Multicast 16 addresses NET EMM SCC DWLD DATA VCN POLL Seed Health This value respresents the health of the DCT and should be 0xFF ...

Page 64: ...ting with MUTE MUTE P MUTE MUTE P Major revision number Minor revision number The Firmware Version OSD displays Dena firmware version or revision number The build date and time TSODA firmware version number CAMEL CMLBK firmware version number The BOOT is the lowest level of firmware code that can be used on the DCT2000 Figure B 12 illustrates the Dena Firmware Version OSD Figure B 12 Firmware Vers...

Page 65: ...s channel type analog digital acquisition state purchasable indicator preview indicator parental control status and mute status Figure B 13 illustrates a current channel status display on the LED Figure B 13 Current Channel Status LED LED Channel Types Table B 12 lists the possible channel types Table B 12 Channel Types LED and OSD 1s t LED OSD Meaning A Analog Analog channel d Digital Digital cha...

Page 66: ...Authorized for analog program E Authorized for encrypted digital program U Unencrypted digital program Purchasable Indicator LED and OSD Table B 14 lists the purchases indicator Table B 14 Purchasable status LED and OSD LED OSD Meaning off NO Channel is not purchasable at present on YES Channel is purchasable at present Preview Indicator LED and OSD Table B 15 lists the preview indicator Table B 1...

Page 67: ...rrent channel is analog or digital The STATUS field indicates the channel type The types of status are Authorized Unauthorized Encrypted Unencrypted The CONNECTED field indicates whether the DCT2000 is connected or disconnected If the value is connected the program is viewable The PREVIEW field indicates that the program is in the free preview state The field displays YES or NO The PURCHASABLE fie...

Page 68: ...US field is for Motorola use only refer to TSODA GATEKEEPER INTERFACE PROTOCOL document DCII 093 052 Service Status Reply for description of service_status The ID field is for Motorola use only refer to TSODA GATEKEEPER INTERFACE PROTOCOL document DCII 093 052 Service Status Reply for description of service_ID The CH indicates the channel currently tuned when the OSD screen displayed The TUNED FRE...

Page 69: ... sequence in program rekey message 10 program bought 11 program bought without taping 12 subscribed with taping 13 subscribed without taping 14 subscribed with taping purchasable 15 IPPV with taping 16 IPPV without taping 20 bad seed checksum 21 bad debit buffer checksum 30 IPPV not enabled 31 insufficient credit to purchase 32 show count limit exceeded 33 debit register will overflow 34 no AFP re...

Page 70: ...cludes whether the TVPC is required the mode status and version Figure B 15 illustrates the Renewable Security Status LED Figure B 15 Renewable Security Status LED P TvPC Crypto mode TvPC status TvPC status TvPC Revision Alternating with Figure B 16 illustrates the Renewable Security OSD Figure B 16 Renewable Security OSD 08 RENEWABLE SECURITY TVPC NOT REQUIRED CRYPTO NOT MATED STATUS 00 VERSION 0...

Page 71: ... as displayed on the LED and the OSD Table B 20 Crypto mode LED OSD Status A STAND ALONE Stand alone S SUPPORT Support n NOT MATED Not mated Status Table B 21 shows the TVPC status as displayed on the LED and the OSD Table B 21 TVPC status LED and OSD Status 00 OK 01 TVPC communication problem 02 TVPC required 03 Validator does not match between GK and TVPC 04 Invalid unit key number 05 Old TVPC u...

Page 72: ...stic shows the status and operating parameters for the STARVUE II RF return Figures B 17 and B 18 illustrate the parameters for testing Figure B 17 illustrates the STARVUE II diagnostics LED Figure B 17 STARVUE II diagnostics LED P IPPV status Alternating with Transmitter status Transmitter status STARVUE frequency STARVUE power level Figure B 18 illustrates the STARVUE II Diagnostics OSD Figure B...

Page 73: ...L REQ field contains the sequence number of the last poll request received by the DCT2000 The time stamp of the last poll request will be displayed immediately below LAST POLL REQ If no poll request has been received by the DCT2000 the sequence number field will display N A and the time stamp field will display N A If a poll request has been received by the DCT2000 but the system time of the DCT20...

Page 74: ... diagnostic shows the status and operating parameters for the STARFONE module Figure B 19 illustrate the STARFONE diagnostics LED Figure B 19 STARFONE diagnostics LED Transmitter status Parameter status Baud rate indicator Hang up code Parental control Carrier present STARFONE Status ...

Page 75: ...35556667 LAST POLL REQ 170 6 15 2001 20 49 33 LAST POLL ACK 170 6 15 2001 20 49 33 BUSY COUNT 0 NO ANSWER COUNT 0 LOST CARRIER COUNT 0 CARRIER STATUS HANGUP NORMAL The TYPE field describes the type of modem and the speed Table B 24 lists the STARFONE fourth digit telephone parameters Table B 24 STARFONE fourth digit parameter status LED OSD Mode NOT SET Telephone parameters not set P flashing NOT ...

Page 76: ...d Dialing A Waiting for answer c R Communicating receiving c T Communicating transmitting c Communicating idle r Waiting for retry hang up code The LAST POLL REQ field contains the sequence number of the last poll request received by the DCT2000 The time stamp of the last poll request will be displayed immediately below LAST POLL REQ If no poll request has been received by the DCT2000 the sequence...

Page 77: ...e sequence number field will display N A and the time stamp field will display N A If a poll acknowledge has been received by the DCT2000 but the system time of the DCT2000 has not yet been initialized the time stamp field will display NOT AVAILABLE Table B 25 lists the STARFONE hang up code Table B 27 STARFONE hang up code Mode Status Normal hang up A Answer time out r Phone ringing c Carrier los...

Page 78: ...be blank and after segment zero is received it shows the remaining packets The data received indicator can be lit even if no additional packets are stored Figures B 21 and B 22 illustrate the application code module for LED and OSD Figure B 21 Application code module LED Table B 28 lists the mode for the first LED that indicates the current status of the download Table B 28 First LED indicating cu...

Page 79: ...pl_____ 02 00 DOWNLD 07DA The DCT2000 model version indicates if a DCT_ROM module is installed All DCT2000s with module version 6 X and below have a DCT_ROM module installed All DCT2000s with module versions 7 X and higher are ROMLESS Status Modes The STATUS modes available are LOADING DELETED ENABLING ENABLED DSABLNG DISABLD DELETNG POSTPND ENNORUN DISNORUN ...

Page 80: ...de The APPLICATION shows sizes of memory types allocated to application code The SYSTEM HEAP shows breakdown of DRAM allocations Figure B 23 illustrates the Memory Status OSD Figure B 23 Memory Status OSD 11 MEMORY STATUS EEPROM VER NO 00 00 PLATFORM APPLICATION NVMEM 256k 20k DRAM 512k 1 5M FLASH 1M 1M ROM 1M n a SYSTEM HEAP PgSz PgCnt Alloc Used Fail 256 594 n a 237 0 8 1 32 0 0 16 1 16 5 0 32 3...

Page 81: ...r the Interactive Info menu Figure B 24 Interactive Info menu OSD 12 INTERACTIVE INFO IP 0 0 0 0 UPM 0X000021 UPSTREAM ID 0X0000 DOWNSTREAM ID 0X0000 STATE UNCONFIG MAC ABORT CNTR 0000 GOOD PACKETS ERROR PACKETS SOCKET PORT STATE 0 UNUSED 1 UNUSED 2 UNUSED 3 UNUSED 4 UNUSED State The different modes for the STATE are MAC CONNECT UNCONFIG INIT_WAIT_DC_OR_ WAIT_LM_ACK WAIT_SO_ACK WAIT_LA_OR_SO INIT_...

Page 82: ...D i a g n o s t i c s B 3 5 DCT 2000 Installation Manual Socket Port State The different modes for the SOCKET PORT STATE are UNUSED OPENED READY RECVING SENDING ...

Page 83: ...FREQ POWER d 14 Message Types This diagnostic displays a listing of PIDs and counts In addition the message types with IDs and counts are shown Figure B 26 Message Types OSD 14 MESSAGE TYPES hex data OOB INB PID Cnt PID Cnt Lost DRAM 0000 0 0000 4 0 0 0000 0 0000 2 0 0 __ __ Msg Id Cnt Msg Id Cnt 0 216 9A E 0 1 2 89 A0 15 0 d 15 In Band Program Association Table PAT This diagnostic displays the Pr...

Page 84: ...NTIME STK 64 00 2 21553 47441 26 63 0 d 18 Keyboard LED This diagnostic is used to verify the functionality of the LED and front panel keys The LED diagnostic indicates the currently pressed key One segment on each row is lit corresponding to the front panel key Each character is highlighted while the front panel key is held Figure B 30 illustrates the keyboard diagnostic OSD Figure B 30 Keyboard ...

Page 85: ...ared Blaster IRC incrementally related carriers MPAA Motion Picture Advisory Association NVOD Near Video on Demand NVRAM Non volatile random access memory OSD on screen display PCR program clock reference PID packet identifier PPV Pay Per View QAM quadrature amplitude modulation QPSK quadrature phase shift keying RSA Return for Service Authorization TCP IP Transmission Control Protocol Internet Pr...

Page 86: ...484288 001 12 01 MGBI ...

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