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Setup Guide for Remote Internet and Smartphone Monitoring, MyQ-See DDNS, and Email Notification
Remote Monitoring
Setup Guide
QS SERIES DVR MODELS
Android
BlackBerry*
* Select Models
PC with Windows
Operating System
iPhone
Page 1: ...ide for Remote Internet and Smartphone Monitoring MyQ See DDNS and Email Notification Remote Monitoring Setup Guide QS SERIES DVR MODELS Android BlackBerry Select Models PC with Windows Operating Syst...
Page 2: ...e the most of your warranty by completing the registration form online In addition to warranty and technical support benefits you ll receive notifications of product updates along with free downloadab...
Page 3: ...mber of Routers on the Network 17 Setting Up DMZ in Router 2 19 2 E MAIL NOTIFICATION 20 3 REMOTE MONITORING 22 3 1 Accessing Your DVR Remotely 22 Logging into the DVR 23 Resolving Connection Issues 2...
Page 4: ...rnet Service Provider ISP to connect you to the Internet This connection will be made by plugging the included Ethernet cable into the port on the back of the DVR marked RJ45 Your DVR is not designed...
Page 5: ...r for accessing your DVR from a computer on the same network or when using a mobile device using the wireless signal from your router Please note that when you leave the area of this WiFi signal you w...
Page 6: ...immediately below this section to forward your ports There are special instructions for use with AT T 2Wire routers listed in in Option 3 Proceed to Confirming That Ports are Open the end of this sect...
Page 7: ...R from the list of Applications Clicking on Add and then Save CONFIRMING THAT PORTS ARE OPENED Whether you used UPnP or DMZ to open your ports you should confirm that they have been opened without bei...
Page 8: ...amic Domain Name Service to create a custom web address that you can use instead of entering the IP address when monitoring remotely 1 3 STATIC INTERNAL IP NETWORK ADDRESS Most routers assign connecte...
Page 9: ...NAME ANSWER SECURITY QUESTION CONFRIM YOU RE HUMAN PASSWORD CONFIRM Submit Submit Reset Reset My rst phone number New Captcha Enter the text you see above PICTURE 1 17 PICTURE 1 18 1 6 RESOLVING CONN...
Page 10: ...h it from the first If only one router is detected you will need to consult your router s manual SETTING UP DMZ IN ROUTER 2 STEP 1 Login into Router 1 by putting the IP of Router 1 into the Internet E...
Page 11: ...y for the system to send alert notices If you do not have your own e mail system such as a corporate mail server you should consider using a free e mail provider However because many free e mail servi...
Page 12: ...nnot be recorded onto the computer Video recorded on the DVR may be searched and played back using View Client Additionally the location of certain controls is slightly changed from View DVR This manu...
Page 13: ...erating systems may receive an error message informing of a codec that is missing or not installed This conflict can be resolved by turning off User Account Control UAC Microsoft O ce Outlook 2007 Sti...
Page 14: ...7 Uncheck the Require server verification https for all sites in this zone button STEP 8 Type the DVR s IP address obtained during Network Setup or DDNS domain name into the Add this website to the z...
Page 15: ...or more cameras along with providing additional controls There are two other modes Playback and Configure which allow you to play back video recorded on the DVR and change the settings on your system...
Page 16: ...tream for monitoring This requires increased bandwidth 13 Sub Stream Uses a lower resolution secondary stream from the DVR 14 Mute Volume Control Mutes or adjusts volume if there is an audio feed 15 O...
Page 17: ...ols underneath the Live View window are divided into two primary groups The leftmost is concerned with functions of the remote viewing program while those to the right control the display itself Snaps...
Page 18: ...gle or multiple camera mode PICTURE 3 24 PICTURE 3 25 PICTURE 3 26 3 3 PLAYBACK The Playback function on View DVR functions in the same manner as the video playback on the DVR itself When you click on...
Page 19: ...VR but it is worth noting that making changes in this area could result in your being unable to reconnect remotely to the DVR COMM As with Network above changes made in this area through View DVR coul...
Page 20: ...a single file at a time STEP 1 Select a file to play by clicking on the Open button located at the far left of the controls under the timeline at the bottom of the screen STEP 2 Navigate to the desir...
Page 21: ...is free mobile app The same application will operate on both phone or tablet Be certain to select the QS Series version to ensure compatibility with your system NOTE The bandwidth usage of monitoring...
Page 22: ...er essential information such as the user name and password These are the same as you use to log into the DVR It is recommended that you create two Devices for each DVR One should use the local IP add...
Page 23: ...digitally zoom in on the video by spreading your fingers A pinching motion will zoom back out Most Live View functions will operate in portrait or landscape mode Controls are hidden while in landscap...
Page 24: ...om of the QS View window are used switch modes with the program as well as change the settings of the program itself Live View is the normal operating mode PICTURE 5 10 Device You can switch between D...
Page 25: ...ouble tap upon a file to begin playback PICTURE 5 15 PICTURE 5 16 The playback controls are straightforward In addition to playing the video at normal speed the arrows to either side of the Play Pause...
Page 26: ...etwork settings as changes may result in your being logged out of the DVR with no way to reconnect until settings are changed again at the DVR itself MORE This last portion of QS View collects two dif...
Page 27: ...by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightning and sudden surges of electricity 3 Damage cause...
Page 28: ...54 Digital Peripheral Solutions Inc 8015 E Crystal Drive Anaheim CA 92807...
