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For more information on setting APNs please see the full-

length user manual at: 

www.motorolanetwork.com/ML2410manual 
My cellular connection seems slow. 

 

You may need to move the ML2410 closer to a window in your 

house to improve the cellular signal. 

 

During times of high cellular traffic, the bandwidth available to 

the ML2410 will be limited. This may result in slower speeds 

than received during non-peak times. 
 
I’m plugging the ML2410’s WAN port into another modem 

and cannot access the Internet. 

 

Power cycle the modem. This will cause it to request a new IP 

address. 

 

Verify that your ML2410’s WAN port is configured for DHCP, 

sometimes called Dynamic Routing, Cable Modem, or 

Automatic. Most users should use DHCP. 

 

Verify that the cable between the router and modem (or 

Ethernet jack if connecting to an in-building network) is 

plugged into the router’s WAN jack. 

 

Check that the modem you are using is powered up and 

connected to the Internet. Plug a computer directly into your 

modem or external network and check that your service is 

working. 
 
I’m unable to access the ML2410 when I try to login to the 

Configuration Manager. 

 

First check that the ML2410’s Power light is on.  
The yellow LAN Ethernet jack on the back of the ML2410 has a 

green LED on it.  This LED should be on when the Ethernet 

cable is plugged in. If it is not on, check that the Ethernet 

cable is securely plugged into the ML2410 and into your PC. If 

Summary of Contents for ML2410

Page 1: ...4G LTE Cellular Modem plus AC1900 WiFi Router Model ML2410 Quick Start Guide ...

Page 2: ...Packaged with your ML2410 Power Adapter 2 LTE Antennas Ethernet Cable Para una Guía de Inicio Rápido en español por favor vaya a www motorolanetwork com ML2410ir ...

Page 3: ...e cellular backup to an existing cable modem or Internet connection we recommend setting up and testing the cellular connection first then changing the configuration to enable cellular backup 1 First insert the SIM card Remove the battery cover on the ML2410 s back panel to access the SIM slot Using a Phillips head screwdriver remove the screw from the battery cover Remove the battery cover and in...

Page 4: ... power light on the front of the unit will turn green If the power light does not turn on check that the On Off button on the back panel is On Wait for the Cell Status light to turn on This may take up to 2 minutes If the Cell Status light does not turn on please see the Troubleshooting Tips at the end of this Quick Start If you want to use the ML2410 as cellular backup continue below otherwise sk...

Page 5: ... a power backup battery After the modem is off for at least 10 seconds switch it back on If you removed a backup battery plug the battery back in first 3 To configure your ML2410 for cellular backup you will need to access the ML2410 s configuration manager First make a connection For a wired connection plug an Ethernet cable into one of the ML2410 s LAN jacks and the other into your computer s Et...

Page 6: ...c Setup page doesn t appear please see the Troubleshooting Tips below From the dropdown menu next to Connection Type select the type of connection you have Most users should select DHCP Check the box next to Enable Cellular Backup This will turn on cellular backup in case your primary Internet connection goes down The ML2410 should automatically detect your SIM card and should be configured correc...

Page 7: ...e app is an easy way for you to change your WiFi network name or password For more information on our MotoManage app see the MotoManage section below Wired Ethernet You can also connect up to two smart TV media players computers game stations or other devices with an Ethernet cable between an Ethernet port of the device and either of the LAN jacks on the router Some devices have a Network Setup se...

Page 8: ...her you d like to just keep the free features or whether you d like to also keep the advanced features for a small monthly fee 1 Download the MotoManage app on your smartphone or tablet 2 Open the app 3 Scan the QR code on the bottom of your ML2410 to setup your device s WiFi network 4 Now enjoy the app You can easily elect to keep your original name and password as we recommend Plus you can easil...

Page 9: ...Connected in 3G mode Blinking Off Sending data Not connected Internet Green Green ML2410 is online OFF ML2410 is offline 2 4 GHz WLAN Green ON 2 4 GHz WiFi is enabled Blinking Data is flowing OFF WiFi is not enabled 5 GHz WLAN Green ON 5 GHz WiFi is enabled Blinking Data is flowing OFF WiFi is not enabled WPS Green ON WPS connection successful turns off after 5 minutes Blinking WPS in discovery mo...

Page 10: ...ckup LAN PORTS Connect a computer smart TV media player game station or other Ethernet capable device to either of these 2 LAN ports ON OFF button POWER Connect the supplied power adapter between the power jack and an electrical outlet BATTERY Install optional battery to provide Internet access when power goes out SIM SLOT Located behind the battery cover Remove the cover and insert a Micro 3FF SI...

Page 11: ...ter the Username and Password The default Username and Password are printed on the bottom of your device On the menu on the left click Status then Cellular There should be a 19 or 20 digit number next to IMSI If this number is missing try reinserting your SIM You may need to request a new SIM from your service provider if the modem can t read it Verify with your service provider that your account ...

Page 12: ...s configured for DHCP sometimes called Dynamic Routing Cable Modem or Automatic Most users should use DHCP Verify that the cable between the router and modem or Ethernet jack if connecting to an in building network is plugged into the router s WAN jack Check that the modem you are using is powered up and connected to the Internet Plug a computer directly into your modem or external network and che...

Page 13: ...e ovens 2 4 GHz cordless phones and base stations and WiFi printers The ML2410 router provides a powerful wireless signal that can help reach many corners of your house However wireless range can be limited by a variety of issues including weak wireless clients and challenging building configurations Many devices such as phones that you may use to connect to the ML2410 do not have as powerful a wi...

Page 14: ...required for normal operation with AC power If you want a back up battery you can purchase one online The type of back up battery that can be used with this product is Model 98250 from MTRLC and is labeled BP 15033 22 2150 S We like to help Please visit our support Website or call our support specialists Our Website has our Motorola Mentor information and also provides returns and warranty informa...

Page 15: ...equipment All guidelines of this and of the computer manufacturer must therefore be allowed at all times to ensure the safe use of the equipment Do not put the ML2410 or its power cube in water since this is a shock hazard Protect the ML2410 from moisture and be careful about temperature Your ML2410 should be operated in an environment that s between 32 and 104 Fahrenheit 0 to 40 Centigrade Your M...

Page 16: ...try to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected and or consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not ex...

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