What if I don’t know my MG8702’s Wireless Network
Names/SSIDs or Security Key/Password?
The default values are printed on the bottom label of the MG8702. Use
these unless you changed them. If you changed them, try to remember
where you saved copies of the new values. Alternatively, if you have a
device that connects wirelessly to the MG8702, it may show the Wireless
Network Name/SSID and Password. You can also find this information
through the MG8702’s Configuration Manager. Information about doing
this is in the Configuration Manager section above.
If all else fails, reset the device to factory defaults by holding the Reset
button for 10 seconds. You can then use the default values.
What if I think that wireless devices are interfering
with my MG8702 wireless router?
1.
Where possible, put the MG8702 as far away as possible from
interfering devices such as Bluetooth transmitters and neighbors’
WiFi routers.
2.
To try to pick a less used wireless channel for your MG8702. First go
in to your MG8702’s Configuration Manager.
3.
Click the Advanced button at the top of the page, then click the
Wireless and Scan/Bridge menu items at the top of the page.
4.
Select the band you are having trouble with. Then click the
ScanWirelessAPs button. A list will appear of competing wireless
networks, including the channels they are using. Write down one or
more of the less used channel numbers. Less used channels should
be better for your MG8702.
5.
On the top of the page, click the Wireless Basic menu item.
6.
On the Basic page, select the band you are having trouble with, then
select a channel you noted above in the Channel pulldown, and then
click Save.
Do you have any other questions? We have lots more information at
www.motorolanetwork.com/mentor
