63
Troubleshooting
Error Messages
While making or receiving data calls, you might receive error messages on
your phone display or on the computer screen. Refer to the following list
before contacting your carrier.
Table 3: Error Messages
Message
Explanation
In the Software Application
BUSY
The number that you called is busy; the
phone is ready for another command.
Try again later.
ERROR
The command was not recognized, the
command line maximum length was
exceeded, an invalid parameter value
was entered, or there is another problem
with the command line. The phone is
ready for another command.
Make sure that the command (and
parameters) that you issued are valid.
MODEM INITIALIZATION
FAILED
OR EQUIVALENT
ERROR MESSAGE
Your communication software assumes
that AutoBaud is supported by the phone.
Make sure that:
• You are using one of the
communication packages listed in
“
Configuring Communications
Software page 58.
• If Autobaud is turned on in the software,
it requires being turned on in the
programming menu of your phone.
NO CARRIER
Your connection was terminated, or an
attempt to establish the connection failed.
Try your call again or contact your iDEN
carrier.
NO DIALTONE
Cannot gain access to the network; the
phone is ready for another command.
You might not have subscribed to the
Data service. If you have a valid
subscription and are not able to access
the system, contact your iDEN carrier.
Summary of Contents for IDEN WIRELESS DATA SERVICES
Page 2: ......
