Motorola IDEN WIRELESS DATA SERVICES User Manual Download Page 17

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Setting Up Windows Components

8. Enter your name and company, if it doesn’t automatically display.

9. Click “Next”. The Choose Destination Location window opens.

10. Click “Next” to accept the default Destination Folder. The Select

Program Folder window opens. “iDEN Packet Data Applet” is
highlighted.

Summary of Contents for IDEN WIRELESS DATA SERVICES

Page 1: ...MotorolaTM iDEN Wireless Data Services for WindowsTM 95 WindowsTM 98 WindowsTM NT WindowsTM 2000 WindowsTM ME and WindowsTM XP User s Guide NTN1710E NTN1710E ...

Page 2: ......

Page 3: ... Modem Installation 36 Creating a Dial Up Networking Connection in Windows 37 Changing Phone Settings 46 Starting the Internet Connection 47 Connecting with Packet Data Services 47 After You Are Connected to the Internet 48 Connecting to the Internet via Circuit Switched Data 54 Fax Services 56 Sending Faxes 56 Receiving Faxes 56 TTY Operation 57 Before You Make a TTY Call 57 Making a TTY Call 57 ...

Page 4: ...For Advanced Users 69 Setting HyperTerminal 69 Configuring the Phone for Packet Data without the Disk 71 Commonly Used AT Commands 83 AT Command Subset for Fax Operation 102 S Registers 103 Glossary 107 Patent and Trademark Information 113 ...

Page 5: ... perform your most important laptop computer activities outside your office or home from your car public transportation hotel room or customer site And you can do it all without access to a wired phone line After you initially install and set up the data configuration software simply connect your iDEN data enabled phone to your computer Your iDEN phone then works like your modem Figure 1 Wireless ...

Page 6: ...p computer or compatible hand held computing device and your iDEN data enabled phone Packet Data Internet E Mail Circuit Data 4 Connect to the Internet 2 Install the Packet Data Software 3 Configure the Phone 1 Connect the Cable and Turn on the Phone C Start the Communication Software Circuit Data Modem B Connect the Cable and turn on the Phone A Internet Service Provider Faxes ...

Page 7: ...odem To prepare your computer and iDEN data enabled phone for wireless data use the following procedures are necessary Connect the cable Connect the phone to the computer via the data cable For more information see Installation Instructions on page 11 Turn on the phone Turn on the phone before you proceed with the installation and configuration Set up Windows Components Use these instructions to v...

Page 8: ...il messages and transfer files Installation Requirements To run the installation program you need the following An iDEN plus series phone An data cable for your plus series phone An IBM compatible PC with An Intel 486 or higher processor Microsoft Windows 95 Windows 98 Windows NT Service Pack 3 Windows 2000 Windows ME or Windows XP installed Minimum 128 MB of addressable RAM 1 44 MB 3 5 inch disk ...

Page 9: ...ble You may be asked to insert it later in the installation procedure 1 From your Windows desktop double click My Computer 2 Double click Control Panel 3 Double click Add Remove Programs The Add Remove Programs Properties window opens 4 Click the Windows Setup tab N O T E S If your version of Dial up Networking is earlier than Version 1 3 you can go to the Microsoft web site www microsoft com to g...

Page 10: ...6 Wireless Data Services 5 Highlight Communications in the Components box 6 Click Details The Communications window opens 4 5 6 ...

Page 11: ...k Cancel again to close the Add Remove Programs Properties window b If the selection box to the left of Dial Up Networking does not have a check mark in it click the selection box to place a check mark in it Click OK to close the window and then click OK again to close the Add Remove Programs Properties window Restart your computer 8 Continue with Verifying and Installing the TCP IP Protocol on pa...

Page 12: ...ork The Network window opens Your screen might not look exactly like the one illustrated 2 Scroll down the list to find TCP IP Dial Up Adapter 3 Do one of the following a If you see TCP IP Dial Up Adapter in the list click OK Skip this section and go to Installation Instructions on page 11 b If you do not see TCP IP Dial Up Adapter in the list click Add The Select Network Component Type window ope...

Page 13: ...lect TCP IP then click OK The TCP IP Dial Up Adapter appears in the list If the Dial Up Adapter does not appear in the list you do not have a Dial Up Adapter installed You can install one Use the procedure for Installing the Dial Up Adapter on page 10 7 To close click OK 8 If the Dial Up Networking adapter is installed continue with Installation Instructions on page 11 5 6 ...

Page 14: ...d skip this section and go to Installation Instructions on page 11 1 At the Select Network Adapter window under Network Adapters highlight Dial Up Adapter 2 Under Manufacturers highlight Microsoft 3 Click OK The Select Network Component Type window opens 4 Highlight Adapter then click Add The Select Network Adapters window opens 5 To verify that the adapter was added from the Control Panel click N...

Page 15: ...n the antenna of the radio product at least one inch 2 5 cm away from the body of any person when transmitting 4 For body worn operation with or without an earpiece or any other accessory the antenna should be kept at least one inch 2 5 cm from the body when transmitting A Motorola plastic carry holder with a belt clip is available as an accessory to this radio product for body worn use N O T E To...

Page 16: ...indows 95 Windows 98 Windows NT Windows 2000 Windows ME or Windows XP 3 Insert the Installation CD ROM in your CD ROM drive 4 Select Start then select Run 5 Type d setup or substitute the correct drive letter 6 Click OK The Setup progress window opens After it closes the Welcome window opens 7 Click Next The User Information window opens I M P O R T A N T During installation if you receive a messa...

Page 17: ... name and company if it doesn t automatically display 9 Click Next The Choose Destination Location window opens 10 Click Next to accept the default Destination Folder The Select Program Folder window opens iDEN Packet Data Applet is highlighted 8 ...

Page 18: ... opens while the files are copying After the files are copied you can add a shortcut to your Windows desktop 12 Select Yes to add a shortcut 13 Make sure your phone is connected and turned on before you continue the installation N O T E For USB users If prompted for Motorola iDEN USB modem drivers select the option to install software automatically ...

Page 19: ...tration but the options will be the same N O T E Administrative rights are required Windows NT Service Pack 3 must be installed I M P O R T A N T There is a baud rate setting for your computer and a baud rate setting for your phone If you do not choose AutoDetect and accept the default baud rate of 19200 be sure the settings for the computer and the phone are the same If they are not your computer...

Page 20: ...ng COM port button Or select a COM or USB port by clicking its selection button 2 Optional If you want to change the baud rate click the down arrow next to 19200 and make another selection Be sure that Done appears in the Status box before you continue 3 Click OK 4 Click OK in this information window T I P Make a note of the selected COM port You will need it later in the installation when you add...

Page 21: ...t it from a list 6 Click Next to continue The Install New Modem window opens 7 Choose Motorola from the list of Manufacturers and choose Motorola iDEN plus series from the list of Models Then click Next 8 If Motorola iDEN plus series does not appear in the list of modems click Have Disk then click Next The Install From Disk window opens Otherwise go to step 15 8 ...

Page 22: ...me of the drive that contains the manufacturer s disk 10 Click Browse The Locate File Window opens 11 Highlight the mdmiden file 12 Click Open The Locate File window opens again 13 Click OK The Install New Modem window opens 9 10 11 12 15 14 ...

Page 23: ...lighted 15 Click Next The Port Selection Window opens 16 Highlight the COM port to which your iDEN phone is to be connected and click Next The Modem Installation Finish window opens 17 Click Finish 18 Click OK The Configure the Data capable Modem in RAS Manager window opens 16 17 ...

Page 24: ...20 Wireless Data Services 19 Click OK The Network Configuration window opens 20 Click Services The Network Services Selection window opens 20 21 ...

Page 25: ...t for your iDEN data capable phone is selected COM2 in this example N O T E If a modem is already inserted in the same COM port as the data capable phone click Remove to remove it and then click Add N O T E If the Motorola iDEN plus Series modem is not displayed in the RAS Capable Devices as shown above click Install Modem to install the modem again The modem name will finally come up 22 23 24 ...

Page 26: ...M or USB port by clicking its selection button N O T E Your interface may appear slightly different than the following illustration but the options will be the same N O T E Administrative rights are required I M P O R T A N T There is a baud rate setting for your computer and a baud rate setting for your phone If you do not choose AutoDetect and accept the default baud rate of 19200 be sure the se...

Page 27: ...wn arrow next to 19200 and make another selection Be sure that Done appears in the Status box before you continue 3 Click OK 4 Click Yes to begin installing the modem T I P Make a note of the selected COM port You will need it later in the installation when you add the circuit data modem 1 2 3 ...

Page 28: ...24 Wireless Data Services 5 Click OK to continue installing the modem a 6 When the Phone and Modem Option appears with the Modems tab selected click Add 6 ...

Page 29: ... it from a list 8 Click Next to continue The Install New Modem window opens 9 Choose Motorola from the list of Manufacturers and choose Motorola iDEN plus series from the list of Models Then click Next 10 If Motorola iDEN plus series does not appear in the list of modems click Have Disk then click Next The Install From Disk window opens Otherwise go to step 18 10 ...

Page 30: ...ta Services 11 Type the name of the drive that contains the manufacturer s disk 12 Click Browse The Locate File Window opens 13 Highlight the mdmiden file 14 Click Open The Locate File window opens again 11 12 13 14 ...

Page 31: ... Click OK The Install New Modem window opens 16 Make sure Motorola iDEN plus Series is highlighted 17 Click Next The Port Selection Window opens 18 Highlight the COM port to which your iDEN phone is to be connected and click OK 17 16 18 ...

Page 32: ...28 Wireless Data Services 19 Click Yes or Continue Anyway in the Digital Signature Not Found window The Modem Installation Finish window opens 20 Click Finish 19 20 ...

Page 33: ...mponents 21 The Phone And Modem Options window appears again showing the Modem you installed Click OK To complete the software installation go to step 4 of Completing Software Installation for All Operating Systems on page 32 ...

Page 34: ...hone If you do not choose AutoDetect and accept the default baud rate of 19200 be sure the settings for the computer and the phone are the same If they are not your computer might have a problem connecting with the phone To check the baud rate on your phone press 6 0 on the keypad At baud rates of 115 2K and 57 6K you must set both the PC and your phone to Hardware Flow Control for circuit data an...

Page 35: ...aud rate click the down arrow next to 19200 and make another selection Be sure that Done appears in the Status box before you continue 3 Click OK T I P Make a note of the selected COM port You will need it later in the installation when you add the circuit data modem 1 2 3 ...

Page 36: ...ile now leave the check mark To read it later remove the check mark 5 Click Finish The iDEN Packet Data Applet window appears on your desktop 6 To restart your computer select Yes I want to restart my computer now and click Finish 7 Click Finish to complete the installation 4 5 ...

Page 37: ...Components 8 Continue with Configuring Your Phone on page 34 N O T E If you want to use the data cable and your computer to run applications continue with Configuring Your Phone on page 34 Otherwise installation is complete ...

Page 38: ...choose to configure your iDEN phone at the Setup Complete window do the following 1 From your Windows 95 desktop double click My Computer 2 Double click Control Panel The iDEN Packet Data Applet window opens In Windows NT if you did not choose to configure your iDEN phone at the Setup Complete window do the following 1 From your Windows NT desktop double click My Computer 2 Locate the iDEN Packet ...

Page 39: ... Enter the phone s IP address as provided by your iDEN carrier if it is not already entered 6 Enter information in the rest of the fields as provided by your iDEN carrier Some of this information may already be entered 7 Click Phone The Phone Settings window opens 5 6 7 8 ...

Page 40: ...lly configured 10 Click OK The Wireless Network Profile Selection window reappears Click Exit Verifying Modem Installation To verify that your modem definition is installed 1 From your Windows desktop double click My Computer 2 Double click Control Panel and then double click Modems The Modem Properties window opens 3 Make sure the Motorola iDEN plus series modem is on the list shown 3 4 ...

Page 41: ...he dial up networking connection automatically However some versions of Windows 95 and Windows ME require that you create it manually If you get such a message use the following procedure If you do not have to create a dial up networking connection proceed to Starting the Internet Connection on page 47 To create a packet data connection 1 Be sure that your computer has Dial Up Networking and TCP I...

Page 42: ...ows desktop double click My Computer 3 Double click Dial Up Networking The Dial Up Networking window opens Note The look of these windows may vary depending on your operating system 4 Double click Make New Connection The Make New Connection 3 4 ...

Page 43: ...iDEN USB modem please refer to the USB installation instructions on the CD 7 Click Next to confirm this selection The Make New Connection window changes and now displays fields for entering the phone number 8 At Telephone number enter S 2 This profile will allow you to use both cabled and uncabled operation 9 Click Next to confirm this selection The next screen informs you that you successfully cr...

Page 44: ...N Packet Data Network icon in the Dial Up Networking window 11 Click do not double click iDEN Packet Data Network to highlight it The Dial Up Networking window opens 12 From the pull down menu click File then click Properties The iDEN Packet Data Network window opens 11 12 ...

Page 45: ...41 Configuring Your Phone 13 Click Server Types The Server Types window opens N O T E Use country code and area code should always be unchecked to allow S 2 to be the telephone number 13 ...

Page 46: ...is PPP Windows 95 Windows NT 3 5 Internet This will vary depending on your operating system 14 15 Make sure that the selection box next to TCP IP is checked Remove the check marks from all other selection boxes To remove a check mark click on it N O T E Windows 2000 Please uncheck Enable LCP extensions in Networking Settings 15 16 14 ...

Page 47: ...r the Primary DNS IP address provided by your iDEN carrier 21 Optional Check the selection box next to Use IP Header Compression 22 Make sure that the selection box next to Use default gateway on remote network is checked 23 Continue clicking OK to return to the Dial Up Networking window then close it Make sure that the selection button next to Specify an IP address is selected 24 Make sure that t...

Page 48: ...op click My Computer then double click the Control Panel folder The Control Panel opens 2 From the Control Panel double click Wireless Modem The Wireless Networking Profile Selection window opens 3 Click Micro Browser Profile The Configuration Program opens with the Networking tab active for the Micro Browser 2 3 ...

Page 49: ...he relevant fields as provided by your iDEN carrier Some of this information may already be entered for you 5 Click the Phone and make sure your settings match the settings shown below 6 When you finish click Configure to save your information The 4 5 5 6 ...

Page 50: ...rogram Changing Phone Settings You can use the keypad on your phone to set or change various features such as Setting the baud rate Adjusting the data ringer volume Setting your program data number Recalling your IP address Monitoring kilobytes sent and received during packet data sessions For more information refer to the user s guide that came with your iDEN phone ...

Page 51: ... your iDEN carrier If you have not connected the data cable to the computer and your phone do so now If you need instructions see Connecting the Data Cable on page 11 1 From your Windows desktop double click iDEN Packet Data Service The Dialer window opens If you do not have this icon on your desktop click Start Programs iDEN Packet Data applet Status Program N O T E Using the phone s keypad press...

Page 52: ...hone is now packet data registered Your Computer Displays the Connected to iDEN Packet Data window Simply glance at your computer screen to get the current connection baud rate and duration of the connection N O T E Once a PPP SLIP or CSLIP session is started the Windows modem status systems tray application will show data transfer activity while the application communicates with the phone This da...

Page 53: ... Phone icon on the Taskbar You can open the status box by clicking on the Phone icon If You Lose Your Connection If you lose your connection you will see the following message To re establish your connection click Reconnect When You Are Connected If you are not actively transmitting data you can receive calls and voice mail alerts When your iDEN phone is connected to your computer with the data ca...

Page 54: ...f your phone during a packet data connection You can turn this option on and off It is not required to use packet data services Normal mode provides signal strength and battery level information Advanced mode displays technical information about iDEN carrier and signal strength If the computer cannot connect with the phone your computer will display an error message N O T E If the iDEN Packet Data...

Page 55: ... iDEN Communication Indicators Indicator Description Signal Strength This indicator displays six bars when the signal is strongest Battery Level This indicator displays three blocks when the battery is fully charged When the battery is very low an indicator flashes in the status program Advanced Provides technical information about your carrier and signal strength Normally you would not need to vi...

Page 56: ...cts with the one given to you by your iDEN carrier run the configuration program to synchronize the IP addresses See Configuring Your Phone on page 34 Carrier No The hexadecimal equivalent for the carrier number of a cell Color Code The hexadecimal value for the carrier color code SQE The decimal value for the Signal Quality Estimate in decibels dB RSSI The value that represents the signal strengt...

Page 57: ...e with your other service providers might need to be reconfigured for use with your iDEN carrier Ending a Packet Data Call To end a packet data call If the status window is open click the button marked X at the upper right corner of the iDEN Status window This disconnects your phone from the network and closes the status window If the status window is closed click the cellular phone icon on your d...

Page 58: ...odem commands Make sure you have a Motorola iDEN plus Series modem definition installed For more information see Configuring Your Phone on page 34 To make a circuit switched data connection 1 From your Windows 95 desktop double click My Computer 2 Double click Dial Up Networking The Dial Up Networking window opens 3 Double click Make New Connection The Make New Connection N O T E During a circuit ...

Page 59: ... the Motorola iDEN phone 5 Click Next Follow the instructions for your Internet Service Provider ISP Your ISP is not your iDEN carrier 6 Wait for the connection with your ISP to be established 7 Start your application software such as Netscape Navigator or Microsoft Internet Explorer 4 5 ...

Page 60: ...ose the number from a dialing directory 4 After the connection is established follow the instructions that came with your communication software to attach a cover sheet if desired and send the fax message Receiving Faxes To receive a fax message 1 Follow the instructions in steps 1 and 2 for sending faxes above 2 While the entire fax message is transmitting the message DATA CALL IN PROGRESS displa...

Page 61: ...e into the accessory connector on the phone b Attach the other end of the cable to a serial communication COM port on your computer 2 Make an internet connection by following the instructions for Connecting to the Internet via Circuit Switched Data on page 54 3 Return to this page and follow the instructions in Making a TTY Call Making a TTY Call 1 Double click the icon that you created in the Hyp...

Page 62: ... service Configuring Communications Software For peak operating efficiency of your phone during circuit switched data use configure your communication software according to the instructions provided below Note that these instructions are application specific PROCOMM PLUS for Windows 4 0 Before you install PROCOMM PLUS modify the pw2 ini file in the Windows directory and type the following lines un...

Page 63: ... Parity None Stop Bits 1 Data Bits 8 Duplex Full Software Flow Control Xon Xoff Off 4 Click the Transfer Protocol icon For ZMODEM transfers configure the settings as follows Transmit Method 4K Window Error Detection 32 bit CRC 5 Save the current connection 6 Click the Fax Connection icon a Select Install New Fax Modem 1 Select Generic Class 2 Fax 2400 Data Modem 2 Select the appropriate port b Con...

Page 64: ...e port specified for use in your communication software The phone is set to the same baud rate as that specified in your communication software Garbage appears on the computer screen Turn off Auto Baud Make sure that the baud rate setting in your software matches the baud rate setting on the phone No characters are displayed on the computer screen Turn on Local Echo by activating the ATE1 command ...

Page 65: ...espond more slowly than normal and or drops connections occasionally Check the signal strength icon to be sure the signal is not weak Software reports various modem initialization errors when it attempts fax calls Make sure that The phone is switched on The cable is connected properly The cable is connected to the correct port and that this is the same port specified for use in your communication ...

Page 66: ...ansmitted received are of poor quality Ensure that the RTS CTS flow control is enabled in the communication software and set to K3 See Configuring Communications Software page 58 Table 2 Identifying Symptoms Symptom Troubleshooting Tips ...

Page 67: ...e sure that the command and parameters that you issued are valid MODEM INITIALIZATION FAILED OR EQUIVALENT ERROR MESSAGE Your communication software assumes that AutoBaud is supported by the phone Make sure that You are using one of the communication packages listed in Configuring Communications Software page 58 If Autobaud is turned on in the software it requires being turned on in the programmin...

Page 68: ... off your phone immediately and contact your iDEN carrier SERVICE NOT AVAILABLE The feature that you tried to access is not available on the current network SERVICE OUT OF ORDER This service is temporarily not available Try again later SERVICE RESTRICTED This service is restricted by your iDEN carrier or was not purchased Contact your iDEN carrier for details on the service that you want SYSTEM BU...

Page 69: ...ck the mobile node IP address FAILED TO CONFIGURE PPP OR SLIP CONNECTION Check the cable THE PPP SLIP CONNECTION WAS ABRUPTLY TERMINATED Try again later THERE WERE NO AVAILABLE SYSTEM RESOURCES Try again later PACKET DATA SERVICE NOT PROVISIONED Contact your iDEN carrier N O T E Additional information for iDEN Wireless Data Services can be found on the Motorola iDEN web site at http www mot com iD...

Page 70: ...ata cables for quick and easy communication between your data enabled phone RS232 data cable NKN6544 Universal Serial Bus USB cable SKN6311 Figure 3 RS232 Data Cable Figure 4 USB Cable Connect to your computer Connect to your phone Connect to your computer Connect to your phone ...

Page 71: ...nnection The Dual Port Adapter Cable NKN6540 enables you to combine battery charging and use of your data enabled phone in a vehicle Figure 5 Dual Port Adapter To attach the Dual Port Adapter Cable 1 Insert the flat end of the Dual Port Adapter Cable cord with the logo facing up into the Accessory Connector on the bottom of your data enabled phone 2 Insert the round end of the RS232 Data Cable int...

Page 72: ...tor on the bottom of the phone until you hear a click 2 Connect the opposite end of the data cable to the PDA adapter 3 Connect the PDA supplied data synchronization cradle to the opposite end of the PDA adapter 4 Place the PDA into the data synchronization cradle 3COM Palm Pilot Cable The NKN6513 3COM Palm Pilot communication cable allows you to link your 3COM Palm Pilot device to an iDEN data en...

Page 73: ...alog box 6 Enter a name for your connection For example if you are using COM1 enter Communication to COM1 7 Select an icon to display with the name 8 Click OK The Phone Number dialog box opens displaying the icon that you created above N O T E If during this procedure you cannot find the HyperTerminal file in the Accessories folder search for it as follows 1 From the taskbar on your Microsoft Wind...

Page 74: ...e Connect using field select COM 1 10 Click OK The Connect window opens 11 Click Dial 12 When your call is complete click Yes to save and close the session or click No to close the session without saving it 13 When you finish click OK ...

Page 75: ... the same port to which the phone is connected Installing Dial Up Networking This section provides the procedure for setting up Dial Up Networking on your Microsoft Windows 95 Windows 98 Windows NT or Windows ME computer Make sure that your Microsoft Windows 95 Windows 98 Windows NT or Windows ME installation media CD ROM or disks is available You may be asked to insert the CD ROM or floppy disk l...

Page 76: ...erminal Window 2 Press Enter You should see one of the following messages If the Connection Fails If the message OK or the message 0 does not display when you issue the AT command check the connections and try again Make sure that If after taking the above measures the connection continues to fail see Troubleshooting on page 60 MOTOROLA IDEN OK or MOTOROLA IDEN 0 The phone is powered on The cable ...

Page 77: ...ntrol is not supported set the Data Initialization String to AT K4 Configuring the Modem with AT Commands If you are not using the Installation disk configure your AT command set using the following guidelines Enter the command indicated next to Command Syntax Restore Factory Defaults First restore the current values to their factory default values This will ensure a clean start for the rest of th...

Page 78: ...onitor this line to determine the status of the connection To promote compatibility with these programs enable DCD management in the modem Set the Computer s IP Address You must inform the modem of the computer IP address to establish a SLIP or PPP connection between the modem and the computer The following example uses the IP address 173 56 1 1 Substitute this value with the address supplied by y...

Page 79: ...mplementation makes use of Mobile IP to manage a truly mobile computer You may use a Mobile IP stack on the computer or use the Mobile IP stack built into the modem The radio is configured for the mobile IP stack in the phone and if you want to use a third party stack you need to deactivate the phone If you desire this mode of operation skip ahead to Configure Encryption Settings on page 77 Otherw...

Page 80: ...y your system administrator or service provider Be sure to place quotation marks around the Authentication Key name Mobile IP Security Parameter Index SPI The SPI is similar to the Authentication Key in that the modem and the Home Agent must have identical values registered for the computer The following example uses the SPI 256 Substitute this value with the SPI supplied by your system administra...

Page 81: ...d by applications such as Netscape Data Encryption is disabled by default If you do not want to use the data encryption feature skip ahead to Saving Your AT Settings on page 78 If you want to use data encryption you must specify the request as negotiable or not negotiable If the encryption request is not negotiable and the network is not able to grant the request for whatever reason for encryption...

Page 82: ...ttings into this first profile However because many communication programs alter the contents of this first image some of your parameters might be overwritten For this reason store these parameters in the second image By default the third user image is loaded when the radio is powered on and every time the data cable is removed By convention the first image is named User Image 0 the second image i...

Page 83: ...xtended Error Result Codes Extended error result codes report the network reason why a data connection failed If you report a failed connection to technical support be sure to provide the code See the following table for a list of the extended error result codes that the modem can return AT Command Return Product Information Command Syntax AT ceer Expected Return Code s See Below Table 4 Extended ...

Page 84: ...ly active data service Packet Data Operation 519 Requested level of encryption is not allowed 545 Service is not present 612 A data registration error was found Contact your Service Provider 833 FA Mobile Node Administratively is prohibited from registration 835 FA Mobile Node Authentication failed 836 FA Home Agent Authentication failed 897 HA Mobile Node Administratively is prohibited from regis...

Page 85: ...ute to specified transit network 1539 No route to destination 1553 Called unit is busy 97B Destination is out of order 97C Invalid number format incomplete 1570 No circuit channel is available 1574 Network is out of order 1577 Temporary failure 98A Switching equipment congestion 98C Requested circuit channel is not available 98F Resource is unavailable 99A Bearer capability is not presently availa...

Page 86: ...82 Wireless Data Services 1602 Channel type is not implemented 100F Service or option is not implemented 624 Incompatible destination Table 4 Extended Error Result Codes Code Description ...

Page 87: ...m on your iDEN phone DTE refers to your computer or hand held device A If an incoming decoded data service is pending this command instructs the DCE to immediately connect to the call and start the answer sequence as appropriate for the selected service Action ATa Query Range E The setting of this parameter determines whether or not the DCE echoes characters received from the DTE during command st...

Page 88: ...ng Query Range Parameter Values Dial String contains a phone number to be dialed translated into an array of ASCII characters between 0 and 9 inclusive Dial Modifiers T Allowed but ignored by the modem P Allowed but ignored by the modem Hook Flash 1 2 second W Wait for time specified in S7 for dial tone Wait for time specified in S7 for one or more rings followed by five seconds of silence before ...

Page 89: ...oftware revision 2 Date and time stamp of software build 3 Product model 4 Product manufacturer 5 Phone model serial number 6 iDEN computer phone specification version 7 Extended error code L This command adjusts the monitor speaker volume Action ATl volume Query Range Parameter Values 0 3 This value is ignored M This command sets the monitor speaker mode Action ATm mode Query Range Parameter Valu...

Page 90: ...atibility purposes Action ATp Query Range Q This command controls whether or not result codes are sent to the computer If Quiet Mode is turned off the result codes may be further modified by the Result Code Format and Extended Result Codes commands Action ATq setting Query AT v Range Parameter Values 0 Result codes sent 1 Result codes not sent T This command selects DTMF dialing It is provided for...

Page 91: ... format X This command provides an extended result code selection Action ATx setting Query AT v Range Parameter Values 0 1 The modem does not return the BUSY or NO DIALTONE result codes 2 The modem might return the NO DIALTONE result code if appropriate but does not return the BUSY result code 3 The modem may return the BUSY result code if appropriate but does not return the NO DIALTONE result cod...

Page 92: ...ange Parameter Values 0 Load user image 0 1 Load user image 1 2 Load user image 2 C This parameter determines how the DCD line circuit 109 relates to the detection of received line signals from the distant end Changing the parameter takes effect immediately in both the command and online command states Action AT c setting Query AT v Range Parameter Values 0 DCD always on 1 The modem turns on the D...

Page 93: ...line data mode the modem returns to command mode and issues the OK result code The call remains connected 2 If the DTR is turned off while in online data mode the modem disconnects the call and returns the OK result code If DTR is off while in command mode the modem will not answer an incoming call regardless of the setting S0 Automatic Answer F This command causes the modem to reset all parameter...

Page 94: ...hod of flow control for both directions of the computer to modem interface while the IFC command allows for a separate setting for each direction The setting of this command may implicitly alter the settings of the IFC command Action AT k setting Query Range Parameter Values 0 No Flow Control not recommended 3 RTS CTS Flow Control 4 XON XOFF Flow Control V This command allows the computer to view ...

Page 95: ...synchronous data framing The second parameter is needed only if you select less than eight data bits Action AT icf Framing Parity Query AT icf Range AT icf Parameter Values Framing 0 AutoDetect 3 8 data bits 1 stop bit 5 7 data bits 1 parity bit 1 stop bit Parity 0 Odd 1 Even 2 Mark 3 Space ...

Page 96: ...puter To change the settings of these parameters use the K command Action AT ifc DCE_by_DTE DTE_by_DCE Query AT ifc Range AT ifc Parameter Values DCE_by_DTE 0 No flow control was set by DTE 1 XON XOFF Do not pass XON XOFF characters to the remote DCE 2 RFR active inactive flow control 3 XON XOFF Pass DC1 DC3 characters to the remote DCE in addition to acting upon local flow control DTE_by_DCE 0 No...

Page 97: ...d 38400 Transmission speed in bits per second 57600 Transmission speed in bits per second 115200 Transmission speed in bits per second WCLK When the DCE is locked most communication over the serial port to the phone is suspended until the DCE is unlocked If the PIN was removed by setting its value to the empty string the DTE must still specify the PIN represented by the empty string Action AT wclk...

Page 98: ...lphanumeric characters with a maximum length of 8 characters If more than 8 characters are set as a PIN only the first 8 are recognized WS175 This timer controls the length of time the DCE stays on a packet channel while there is no traffic actively being transferred Being on the packet channel improves packet data response times but incoming phone dispatch calls will be blocked while the phone in...

Page 99: ...TU Query AT wv312 Range AT wv312 Parameter Values 68 1500 MTU Value Range 1006 Default value WV300 This parameter activates deactivates the Mobile Node client in the DCE The mobile host can operate in two modes to access the iDEN packet data network Action AT wv300 MIP Mode Query AT wv300 Range AT wv300 Parameter Values 0 Deactivate Mobile Node in DCE 1 Activate Mobile Node in DCE ...

Page 100: ... a text representation of a hexadecimal number Therefore only the characters 0 9 and A F are acceptable The lower case characters a f are also acceptable Note that although this parameter represents a numeric value the parameter is actually a text string so the parameter must be enclosed in quotation marks WV302 This command determines the maximum amount of time that a remote node can be registere...

Page 101: ...nei Range AT wpnei Parameter Values An IP address consists of up to 15 characters and is in the format ddd ddd ddd ddd 0 0 0 0 Default value WV311 The Prefix Length is the number of contiguous bits in an IP address that makes up the network prefix or network number plus subnet number of that IP address This command sets the Prefix Length of the Mobile Node s IP address as specified by WPNEI Action...

Page 102: ...0 Disabled 1 Vancouver Encryption Firm Offer 0 Encryption setting is a negotiable preference 1 Encryption setting is not negotiable Key Size 40 64 Encryption Key Size 40 Default value WS45 This command sets the protocol for communication between the DCE and the DTE Circuit switched data connections allow only the transparent character stream For packet data connections use SLIP or CSLIP or PPP Act...

Page 103: ...k WS46 This command changes the data mode of the phone between circuit switched data and packet data Action AT ws46 service Query AT ws46 Range AT ws46 Parameter Values 23 iDEN circuit switched data fax 24 iDEN packet data ...

Page 104: ...n modem operation 2 Class 2 operation fax operation 8 Class 8 voice operation while tethered WS198 This command allows the DTE to specify a maximum amount of time to wait for packet data registration Action AT ws198 time Query AT ws198 Range AT ws198 Parameter Values 1 255 Seconds 30 Default value S0 This command determines if and when the DCE should automatically answer an incoming call Action AT...

Page 105: ...efault value S8 This command allows the DTE to set the duration of the pause associated with a comma dial modifier Action ATs8 timer Query ATs8 Range ATs8 Parameter Values 0 255 Seconds 2 Default value S30 This command specifies an idle line timeout for online data mode If no data is sent by the DTE on the transmit data line for the specified period of time the DCE disconnects the call returns the...

Page 106: ...ed If you use any of them your phone displays the message ERROR Polled transmission is NOT supported that is the FLPL parameter cannot be set to 1 Block mode and ECM operation are NOT supported that is the FTBC and FECM parameters cannot be set to any number other than 0 zero FDR Receive data Polled reception is NOT supported that is the FLPL parameter cannot be set to 1 Block mode and ECM operati...

Page 107: ...mode of your communication software 2 Type ATSn x where n is the number of the S register that you want to customize and x is the value that you want to assign to that register For example to set up your phone to automatically answer all incoming data calls type ATS0 x where x is any number between 1 and 255 3 Press Enter N O T E S You might experience undesirable consequences on the operation of ...

Page 108: ...ues in bulk by issuing an AT V command Customizing S Registers You can use the following list of S registers to customize the phone s data operation Table 6 Supported S Registers Register Function 0 Automatic Answer Determines if the modem automatically answers an incoming call If the value assigned to this register is 0 zero the modem does not answer the call but sends an appropriate message to t...

Page 109: ...2 or 2 seconds 7 Connection Completion Timeout The valid range of values is 1 to 255 seconds The default is 120 seconds 8 Command Dial Modifier Time The valid range of values is 0 zero to 255 seconds The default is 2 seconds 10 Automatic Disconnect Delay Determines the amount of time between loss of carrier and disconnection of the data call The valid range of values is 1 to 254 tenths of a second...

Page 110: ... the modem waits in online mode for a command from the computer before disconnecting the call and returning to command mode The valid range of values is 0 zero to 255 seconds The default is 0 zero seconds or an infinite time period Table 6 Supported S Registers Register Function ...

Page 111: ...rst A unit of information consisting of a sequence of signals circuit switched data Continuous data communication such as a phone call CTS The Clear to Send signal passed from the local modem to the local terminal when the data port is ready to transmit data Occurs in response to the Request To Send RTS signal command mode The mode that accepts AT commands Also known as Terminal Mode When your mod...

Page 112: ... phone book of frequently called phone numbers that you can set up and maintain in your communication software DTE Data Terminal Equipment A computer or hand held device that generates and receives data and provides functions that control data communications through a device like the modem hand held devices Small computing appliances such as palm tops personal digital assistants and pen based comp...

Page 113: ...its in the group is odd or even PIN Personal Identification Number A security number that allows you to access a system PPP Point to point protocol protocol A set of conventions regulating the format and relative timing of message transfer between two communication terminals RAM Random Access Memory The working memory of the computer where you can enter information and call up data RTS Request to ...

Page 114: ...or The person responsible for monitoring computer activity in a specified area such as a department or a company terminal mode The mode that accepts AT commands Also known as Command Mode When your modem is in this mode it is waiting to receive AT commands that you type from your communication software transmission rate The rate at which data is transferred in bits per second wireless data service...

Page 115: ...manual include copyrighted Motorola computer programs stored in semiconductor memories or other media Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including the exclusive right to copy or reproduce in any form the copyrighted computer program Accordingly any copyrighted Motorola computer programs contained in the Mot...

Page 116: ... Motorola iDEN and Message Mail are trademarks or registered trademarks of Motorola Reg U S Pat Tm Off All other trademarks mentioned in this manual are the trademarks of their respective companies 2002 by Motorola Inc All rights reserved ...

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