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HPD™ 1000 Modem

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Commercial Warranty and Service

Product. The foregoing states the entire liability of MOTOROLA with 
respect to infringement of patents by the Product or any parts thereof.

Laws in the United States and other countries preserve for 
MOTOROLA certain exclusive rights for copyrighted MOTOROLA 
software such as the exclusive rights to reproduce in copies and 
distribute copies of such Motorola software. MOTOROLA software 
may be used in only the Product in which the software was originally 
embodied and such software in such Product may not be replaced, 
copied, distributed, modified in any way, or used to produce any 
derivative thereof. No other use including, without limitation, 
alteration, modification, reproduction, distribution, or reverse 
engineering of such MOTOROLA software or exercise of rights in 
such MOTOROLA software is permitted. No license is granted by 
implication, estoppel or otherwise under MOTOROLA patent rights or 
copyrights.

VII. GOVERNING LAW:

This Warranty is governed by the laws of the State of Illinois, USA.

Service

Proper repair and maintenance procedures will assure efficient 
operation and long life for this product. A Motorola maintenance 
agreement will provide expert service to keep this and all other 
communication equipment in perfect operating condition. A 
nationwide service organization is provided by Motorola to support 
maintenance services. Through its maintenance and installation 
program, Motorola makes available the finest service to those 
desiring reliable, continuous communications on a contract basis. For 
a contract service agreement, please contact your nearest Motorola 
service or sales representative, or an authorized Motorola dealer.

Express Service Plus (ESP) is an optional extended service coverage 
plan, which provides for the repair of this product for a period of three 
years from the date of shipment from the factory, or the date of 
delivery if purchased from an authorized Motorola two-way radio 
dealer. For more information about ESP, contact the Motorola Radio 
Support Center, 2204 Galvin Drive, Elgin, IL 60123, 1-800-227-6772.

96C67_Text.book  Page 25  Monday, February 20, 2006  5:19 PM

Summary of Contents for HPD 1000

Page 1: ...HPD MODEM ...

Page 2: ...the Product Safety and RF Exposure booklet enclosed with your radio C a u t i o n Accessory Connector Power Button GPS Connector Ethernet Connector LED Indicators Click this button on the status applet to restart the HPD Modem 1 Click Change 2 Key in new IP address and click Change once more Action LED Condition Power OFF GPS OFF Power ON LED 1 FLASHING GREEN Programming test LED 1 FLASHING AMBER ...

Page 3: ...the copyrights patents or patent applications of Motorola except for the normal non exclusive license to use that arises by operation of law in the sale of a product Documentation Copyrights No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola No part of this manual may be reproduced distributed or transmitted in...

Page 4: ...e that must be taken or observed WARNING An operational procedure practice or other condition which might result in injury or death if not carefully observed CAUTION An operational procedure practice or other condition which might result in damage to the equipment if not carefully observed Note Note An operational procedure practice or other condition which is essential to emphasize WARNING CAUTIO...

Page 5: ...Information for HPD Status Applet 2 HPD Status Applet Installation 3 Finishing the installation 4 Status Applet and Features 5 Status Applet Window 5 Features 6 MSU IP Address 6 Indicator lights description 7 Out of range 9 Power Management 10 General Modem Features 13 Location Services Offered 13 GPS Functionality 14 Accessories 17 Antennas 17 Cables 17 Trunnion Kits 18 Glossary 19 Commercial War...

Page 6: ...v Notes ...

Page 7: ...adio network The modem connects to a data device via USB or Ethernet and is designed to support data transfer speeds of 32 kbps 64kbps or 96 kbps within the 700 800 MHz frequency bands The modem s integrated GPS receiver allows the user to determine the current location of a mobile HPD modem when used in conjunction with a GPS location application Location alone or combined with other information ...

Page 8: ... exe must be installed which is included on the CD This can only be installed AFTER Net 1 1 CLR is installed If the Service Pack is not installed when you attempt to install the Status Applet the installation will stop and inform the user to install the Service Pack 3 Ensure SNMP is installed and running Open Services found under Administrative Tools to make sure SNMP Trap Services installed prope...

Page 9: ...led Select the path of where the Application Framework the exe file will be installed The default path is C Program Files Motorola HPD Status Applet Once path has been configured click Next 5 Configuration Screen appears You need to key in Modem IP Address Default 192 168 128 1 Choose either PPP or PPPoE Default PPP The PPPoE is only available to Windows XP users Click the checkered box if you wan...

Page 10: ...e installation 1 Plug in the HPD Modem 2 The Found New Hardware Wizard will appear Select Install the software automatically 3 A message box appears stating that the hardware has not passed Windows Logo testing Click Continue Anyway ...

Page 11: ...Applet Window Once the Status Applet opens use the navigation tree to open the applet The navigation tree operates in the same way as the Microsoft Windows navigation trees To open an applet click on the applet name To expand a folder click the symbol and to compress a folder click the symbol Multiple Applets can be opened at the same time The Status Applet Window shows you the various information...

Page 12: ...his button will restart the HPD Modem The connection between the PC Applets Suite and the HPD Modem will temporarily be broken MSU IP Address On this window you can change the IP Address of the HPD modem Make sure the IP address is in valid range from 0 0 0 0 to 255 255 255 255 Click Change to use new IP address or click Cancel to retrn to the main window Note In order for the new IP Address to ta...

Page 13: ...ors are used to represent modes of the current state of the radio The LED colors can be red green or amber with the capability to flash on and off Below are charts showing all the functions and LED color configurations of the radio Power up Modem status Description LED 1 Pwr Prg LED 2 Transmit LED 3 Receive LED 4 GPS Power OFF Power problem Insufficient voltage or current RED Power ON self test fa...

Page 14: ...ity mode Description LED 1 Pwr Prg LED 2 Transmit LED 3 Receive LED 4 GPS HPD Channel Tx Activity Flashing GREEN Rx Activity Flashing GREEN Out of Range or Registeration Denied RED RED Searching for Data Channel Flashing RED Flashing RED Description LED 1 Pwr Prg LED 2 Transmit LED 3 Receive LED 4 GPS GPS OFF GPS ON Autonomous GREEN GPS ON Assisted Mode AMBER GPS ON Searching for Signal Flashing R...

Page 15: ...HPD 1000 Modem 9 Status Applet and Features Out of range In out of range condition both the Status Applet s transmit and receive indicators both will go red non flashing ...

Page 16: ...andby or sleep modes with the HPD modem 2 Your modem will turn ON and stay ON with the press of the Power Button even If there is no Communication Cable attached or the computer is OFF or in hibernation mode 3 If your Modem was turned on via a Power Button Press without an active Communication Cable attached it can be turned OFF via a subsequent Button Press Note This occurs ONLY after your modem ...

Page 17: ...o start an off period of 6 seconds before it finally turns off If the cable is re attached or the computer is turned back ON during these 6 seconds HPD will remain on 6 If the Car Battery Voltage drops below 10V the modem will turn OFF and stay OFF until Battery voltage is above 10V again 7 If Ignition is removed HPD will turn OFF ...

Page 18: ...12 Status Applet and Features Notes ...

Page 19: ...services will be available Any requests sent to the location information port on an Subscriber unit will result in a port unreachable message to the location application GPS Services are available only on HPD radios for which a customer has purchased the GPS feature Note The location service feature is not available when the HPD radio is in 700MHz APCO conventional interoperability mode Any reques...

Page 20: ...as found at least 3 or 4 satellites The acquisition of location data is done by the PGAM hardware inside the HPD radio The acquisition is dependent on the PGAM hardware receiving sufficient and proper signals from the Global Positioning System GPS satellites Under cold start conditions the firmware that executes on the PGAM hardware has to be downloaded to the hardware This takes 2 minutes The PGA...

Page 21: ... Continuous acquisition means that the PGAM GPS hardware is set up to acquire location information periodically When the HPD modem is powered OFF the PGAM GPS hardware is put into low power mode It stops attempting to acquire location information periodically However it retains GPS information that helps reduce the GPS signal acquisition time when the HPD modem is powered backed on warm start cond...

Page 22: ...16 General Modem Features Notes ...

Page 23: ...gnition sense cable for HPD Modem to function HAF4013_ 764 870 MHz 3db low profile HAF4014_ 764 870 MHz 3db elevated feed HAF4016_ 764 870 MHz quarterwave roof mount HAF4017_ 764 870 MHz 3db Collinear HLN6962_ GPS Antenna HKN6197_ Power cable HPD 15A HKN6177_ USB Data Cable w Ignition Sense 1 5m HKN6178_ Data Cable USB w Ignition Sense 4 5m HKN6179_ Data Cable USB w Ignition Sense 4 5 m and 2 scre...

Page 24: ...18 Accessories Trunnion Kits HLN6920_ HPD Installation Hardware ...

Page 25: ...opology and supports data transfer rates EEPROM Electrically Erasable Programmable Read Only Memory A special type of PROM that can be erased by exposing it to an electrical charge An EEPROM retains its contents even when the power is turned off FCC Federal Communications Commission FLASHport A Motorola term that describes the ability of a radio to change memory Every FLASHport radio contains a FL...

Page 26: ...ernet A specification for connecting the users on an Ethernet to the Internet through a common broadband medium RF Radio Frequency A part of the general frequency spectrum between the audio and infrared light regions about 10 kHz to 10 000 000 MHz RX Receive TX Transmit UHF Ultra High Frequency USB Universal Serial Bus An external bus standard that supports data transfer rates of 12 Mbps VHF Very ...

Page 27: ...s express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party This is the complete warranty for the Product manufactured by MOTOROLA MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA Unless made in a separate ag...

Page 28: ...BILITY TO USE SUCH PRODUCT TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW III STATE LAW RIGHTS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY This warranty gives specific legal rights and there may be other rights which may vary from state to state ...

Page 29: ...ent which adversely affect performance of the Product or interfere with Motorola s normal warranty inspection and testing of the Product to verify any warranty claim F Product which has had the serial number removed or made illegible G Rechargeable batteries if any of the seals on the battery enclosure of cells are broken or show evidence of tampering the damage or defect is caused by charging or ...

Page 30: ...for its settlement or compromise and C should the Product or parts become or in MOTOROLA s opinion be likely to become the subject of a claim of infringement of a United States patent that such purchaser will permit MOTOROLA at its option and expense either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non infring...

Page 31: ...r copyrights VII GOVERNING LAW This Warranty is governed by the laws of the State of Illinois USA Service Proper repair and maintenance procedures will assure efficient operation and long life for this product A Motorola maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition A nationwide service organization is provided b...

Page 32: ...26 Commercial Warranty and Service Notes ...

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Page 34: ...2006 ...

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