Motorola H101, User Manual

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18 Help
4. Help
The icon is not scrolling when the handset is placed on the
base
• Incomplete battery contact - adjust the handset on the base unit.
• Dirty contact - clean the battery contact by wiping with an alcohol
moistened cloth.
• Battery is full - charging is not necessary at this time.
No dial tone
• If there is no base power, check the connections. Reset the phone by
unplugging then plugging it back into an electrical outlet.
• If the handset batteries are empty, recharge the battery pack for at
least 24 hours.
• Move the handset closer to the base if it is too far away.
• Be sure to use the provided telephone cords.
Poor audio quality
• If the base is too close to electrical appliances, reinforced concrete
walls, or metal door frames, move the base from these areas.
No ring tone
• The ring tone may be deactivated.
• The volume may need to be increased.
Caller ID does not work
• Check your subscription with your network operator.
• If you subscribe to high-speed internet service (Digital Subscriber
Line - DSL) through your telephone lines, you must install a DSL filter
between the telephone base and the telephone wall jack. The filter
will prevent noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider for more
information about DSL filters.
A phonebook entry cannot be stored
• The phonebook is full. Delete an entry to free some memory.
No display
• Try recharging or replacing the rechargeable battery pack.
• Reset the base. Unplug the unit from the electrical outlet, then plug it
back in.
• If the LED is not lit up, then try to unplug the unit's electrical power, and
then plug it back in.
If the handset disconnects from the base during a phone call
• Check that the power cord is connected properly into the base.
• Check that the power adapter is connected properly into the electrical
outlet.
• Move the handset closer to the base. It may be out of range.
• Reset the base by unplugging the unit's electrical power. Wait for
around 15 seconds and then re-plug the power again. Allow up to one
minute for the handset to synchronize with the registered base again.
Noise interference on your radio or television
• Your base or charger may be too close. Move it as far away from these
objects as possible.