Troubleshooting
5-3
DCT6200\DCT6208 Installation Manual
Problem Possible
Solutions
There are black bars on
all four sides of the
picture
This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To cause 4:3
SD programming to fill the screen, depending on the capabilities of the TV, set
4:3 OVERRIDE to 480i or 480p.
This may occur on a 16:9 TV if the active video for an SD broadcast is in
letterbox format. To confirm, wait for a commercial or look for a graphic, such
as a network logo. If the commercial fills the screen from top to bottom, or the
graphic appears below the active video, the program is being letterboxed by the
broadcaster. You can minimize this by activating the zoom feature on the TV.
A broadcaster may include black bars on either side of a wide screen broadcast.
This is called a “hybrid” aspect ratio and results in a black border surrounding
the video on a 4:3 TV. Because this is part of the broadcast, the DCT* cannot
correct the video. You may be able to minimize the border using the zoom
feature on the TV.
