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Diagnostics 4-3

DCT6200\DCT6208 Installation Manual

d01 General Status

This diagnostic provides system status information that displays on the OSD and LED. The

information is updated each time the diagnostic is accessed.

Table 4-2

GENERAL STATUS - OSD

GENERAL STATUS
ERROR:

E 00 DISCONNECTED

PLATFORM ID:

0256

FAMILY ID:

0000

MODEL ID:

0087

REMOD CHANNEL:
SETTOP TIME:

3
xxxxxxxxxx GPS

Figure 4-2 is an example of a GENERAL STATUS diagnostic LED:

Figure 4-2

General status - LED

MUTE

Environment

code

Error
code

Summary of Contents for DCT6208

Page 1: ...Installation Manual DCT6200 DCT6208 High Definition Cable Receiver INFO A B MENU GUIDE POWER SELECT ANN H EL C RSO U R C SMART CARD P MUTE MSGS ON REMOTE A B USB VIDEO IN L AUDIO IN R ...

Page 2: ...ce all fuses only with fuses having the same electrical ratings marked at the location of the fuse This equipment operates over the marked Voltage and Frequency range without requiring manual setting of any selector switches Different types of line cord sets may be used for connections to the mains supply circuit and should comply with the electrical code requirements of the country of use The lin...

Page 3: ...e product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device Each product marketed is identical to the representative unit tested and founded to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as require...

Page 4: ...n 3 Installation Important Safety Considerations 3 1 Before You Begin 3 1 Installation Overview 3 2 Cabling the DCT to an HDTV 3 3 Audio Video Cabling 3 4 Cabling the DCT to an HDTV and Audio Video Receiver 3 5 Cabling the DCT to a Standard Definition TV and Audio Video Receiver 3 6 Cabling the DCT to a Standard Definition TV and Audio Receiver 3 7 Cabling the Optional RF Bypass Switch 3 8 Install...

Page 5: ...UNSENT 4 6 UNACK 4 6 LAST SEQ NUM 4 7 LAST RB TIME 4 7 IPPV Status 4 7 d03 Out Of Band OOB Diagnostic 4 8 OOB FREQUENCY 4 9 OOB CARRIER LOCK 4 9 OOB DATA 4 10 OOB EMM DATA 4 10 OOB Signal to Noise Ratio SNR 4 10 OOB Automatic Gain Control AGC 4 11 EMM PROVIDER ID 4 11 EMM PID 4 11 NETWORK PID 4 11 d04 In Band IB Diagnostic 4 12 MODE 4 13 CARRIER LOCK 4 13 DATA 4 13 Signal to Noise Ratio SNR 4 14 A...

Page 6: ...S 4 24 CENTER FREQUENCY 4 24 REQUESTED POWER LEVEL 4 24 ACTUAL POWER LEVEL 4 24 REPORTBACK ADDRESS 4 24 LAST RB ATTEMPT TIME 4 24 d08 Code Modules 4 25 BOOTLOADER 4 27 FIRMWARE 4 27 DIGITAL SECURE PROCESSOR 4 27 ANALOG SECURE PROCESSOR 4 27 Downloadable Object Information Table 4 27 OBJECT NAME VERSION 4 27 STATUS 4 28 SEGS TIME 4 28 d09 Memory Configuration 4 29 MEMORY CONFIGURATION 4 29 d10 Keyp...

Page 7: ...LTS 4 36 d13 PVR Status 4 37 PVR ENABLED 4 37 STREAM INDEXER VERSION 4 37 CONTENT RECORD VERSION 4 37 Encoder Information Table 4 37 ENCODER NUMBER 4 37 ENCODER TYPE 4 38 RECORD QUALITY 4 38 DVR Enabled Disk Drive Information Table 4 38 d14 Hard Disk Drive Status 4 39 NUMBER OF INSTALLED DRIVES 4 39 DRIVE NUMBER 4 39 MODEL NUMBER 4 39 LOCATION 4 39 TYPE 4 40 TOTAL SIZE 4 40 d15 Interactive Info 4 ...

Page 8: ...Cabling an audio receiver 3 7 Figure 3 5 RF Bypass switch 3 8 Figure 3 6 IR transmitter installed in mounting bracket 3 9 Figure 3 7 IR Blaster installed 3 10 Figure 3 8 Sample data devices you can connect to the DCT 3 11 Figure 4 1 Main menu diagnostic LED 4 2 Figure 4 2 General status LED 4 3 Figure 4 3 PURCHASE STATUS LED 4 6 Figure 4 4 OOB status LED 4 9 Figure 4 5 IN BAND DIAGNOSTIC LED 4 12 ...

Page 9: ...dicators OSD 4 10 Table 4 11 AGC indicators 4 11 Table 4 12 IN BAND DIAGNOSTIC OSD 4 12 Table 4 13 MODE values OSD 4 13 Table 4 14 In Band CARRIER LOCK OSD and LED 4 13 Table 4 15 In Band DATA indicators OSD and LED 4 13 Table 4 16 In Band SNR OSD 4 14 Table 4 17 In Band AGC values OSD 4 14 Table 4 18 UNIT ADDRESS OSD 4 15 Table 4 19 MULTICAST 16 ADDRESS streams OSD 4 17 Table 4 20 Analog CURRENT ...

Page 10: ...Object STATUS 4 28 Table 4 33 MEMORY CONFIGURATION OSD 4 29 Table 4 34 INTERFACE STATUS OSD Pages 1 and 2 4 30 Table 4 35 USER SETTING STATUS OSD 4 32 Table 4 36 PVR STATUS OSD 4 37 Table 4 37 HARD DISK DRIVE STATUS OSD 4 39 Table 4 38 INTERACTIVE INFO OSD 4 41 ...

Page 11: ...rvices In this Installation Manual DCT refers to both the DCT6200 and DCT6208 High Definition Cable Receivers The DCT6200 is a high end digital set top with HD decode capabilities The DCT6208 offers the same capabilities as the DCT6200 with an added internal 80 GB hard disk drive and DVR functionality The DVR offers the ability to pause and time shift live video and allows a seamless experience fo...

Page 12: ...rol Out of band data receiver 70 130 MHz 2 048 Mbps 16 MB Flash memory 64 MB SDRAM 128 MB optional DVI connector IEEE 1394 connectors dual Audio Video input ports front and rear Component Output Y Pb Pr S Video output S PDIF Dolby AC 3 electrical or optical output Dolby Digital audio interface Universal Serial Bus USB port dual connector interface 2 rear 1 front 10 100 Base T Ethernet Port RJ 45 R...

Page 13: ...n your transmission bit rate Maintain a personal library of recorded programming accessed by using the EPG Pause rewind and fast forward live TV Rewind and replay recorded programs Select programs to record across several channels and time slots via integrated EPG Hard Disk Drive DCT6208 Only The DCT6208 is fully equipped with an integrated 80 GB hard drive to support DVR functionality The DCT6200...

Page 14: ...res lists the features of the DCT Appendix B Connection Record provides a diagram for recording the connections between the DCT and other devices Abbreviations and Acronyms The Abbreviations and Acronyms list contains the full spelling of the short forms used in this manual Related Documentation The following documentation may be helpful when operating the DCT DCT6200 DCT6208 User Guide User docum...

Page 15: ...e U S 215 323 0044 Online http broadband motorola com noflash websupport html The TRC is open from 8 00 AM to 7 00 PM Eastern Time Monday through Friday and 10 00 AM to 5 00 PM Eastern Time Saturday When the TRC is closed emergency service only is available on a call back basis Web Support offers a searchable solutions database technical documentation and low priority issue creation tracking 24 ho...

Page 16: ...y through Friday When calling from outside the United States use the appropriate international access code and then dial 956 541 0600 to contact the Repair Facility When shipping equipment for repair follow these steps 1 Pack the unit securely 2 Enclose a note describing the exact problem Complete and enclose the checklist provided with the unit 3 Enclose a copy of the invoice that verifies the wa...

Page 17: ... tuners with analog AMS VSB digital MPEG 2 and digital DOCSIS data receive capability for services such as web enhanced TV application dependent Supports the S Video and Sony Philips Digital Interface Format SPDIF AC 3 electrical and optical consumer electronic interfaces Supports Ethernet and Universal Serial Bus USB for home networking applications future capability Is adaptable to various softw...

Page 18: ...e control is lost or is temporarily out of service Certain functions such as those requiring a numeric entry require a remote control Figure 2 1 Front panel INFO A B MENU GUIDE POW ER SELECT CHAN NEL CUR SOR SMAR T CARD P MUTE MSGS ON R EMO TE A B USB VIDEOIN L AUDIOIN R 1 2 3 4 5 6 7 8 9 1011 12 13 Table 2 1 describes the front panel controls and LEDs Some connectors on the front panel are not en...

Page 19: ...ctivity using a Smart Card 6 CUR SO R Moves the cursor around the program guide and menu screens 7 MENU Displays the main menu 8 POWER Turns the device on or off 9 INFO Displays the current channel and program information not supported by all applications 10 A B Use to manually enable the RF bypass function 11 SELEC T Selects menu options pay per view events or programs from the program guide 12 G...

Page 20: ...ce provider input to integrated RF return 3 ETHERNET Ethernet 10Base T port supports PC networking 4 AUDIO IN R L RCA jacks for loop through audio from audio equipment 5 SPDIF The SPDIF connector is a digital output connection that carries Dolby Digital 5 1 audio or PCM audio 6 VIDEO IN OUT VIDEO IN RCA jack connects the DCT to a composite baseband video input from a TV VCR camcorder or other vide...

Page 21: ...the DCT to an HDTV 13 For future use 14 S VIDEO Coaxial cable connector used to deliver high quality video to external devices that accept S Video inputs such as a high end VCR or TV 15 OPTICAL SPDIF The OPTICAL SPDIF connector is an optical digital output connection that carries Dolby Digital 5 1 audio or PCM audio 16 IEEE 1394 IEEE 1394 connector for connecting to audio and video devices such as...

Page 22: ...ot block the slots and openings in the DCT Do not place anything on top of the DCT Do not position the DCT in an enclosed space that would restrict airflow around the unit Do not position the DCT near any external heat source that could raise the temperature around the unit Before You Begin Before you move or change components on the subscriber entertainment system review the installation instruct...

Page 23: ...V VCR connector using a 75 ohm coaxial cable with F type connectors or Connect the S VIDEO connector using a S video cable 3 Determine if you are connecting the audio to a home theater receiver or directly to the TV If the receiver or TV supports SPDIF use the coaxial or optical SPDIF audio outputs on the DCT Otherwise use the baseband left and right AUDIO OUT connectors 4 Locate the cabling diagr...

Page 24: ...ling for an HDTV Figure 3 1 Cabling to an HDTV AUDIO OUT AUDIO IN TV Pass Card VIDEO R IN L OUT S VIDEO IEEE1394 OPTICAL SPDIF SPDIF Y Pb Pr ETHERNET USB IR DVI D OUT TO TV VCR CABLE IN CABLE ANTENNA IN Component Video Input Y Pb Pr HDTV DCT6200 DCT6208 DVI HDTV either or Component video connection DVI connection ...

Page 25: ...PCM or Dolby AC 3 format The cabling diagrams show sample audio video connections to an audio receiver where the receiver functions as an audio video router When connecting to an audio receiver reference its installation instructions for directions on connecting to baseband and SPDIF ports The VCR and TV receive their audio video signals from the currently selected input device on the audio receiv...

Page 26: ... R VIDEO CABLE ANTENNA IN Component Video Input Y Pb Pr DVI HDTV HDTV AUDIO OUT AUDIO IN TV Pass Card VIDEO R IN L OUT S VIDEO IEEE 1394 OPTICAL SPDIF SPDIF Y Pb Pr ETHERNET USB IR DVI D OUT TO TV VCR CABLE IN either or either or either or VCR If the receiver can check the baseband and SPDIF ports for appropriate channels connect both the baseband and SPDIF connections Otherwise do not connect bot...

Page 27: ...ITAL COAXIAL IN OUT OPTICAL IN OUT DCT6200 DCT6208 Home theater receiver CABLE ANTENNA IN INPUT S VIDEO VIDEO AUDIO LEFT AUDIO RIGHT Standard definition stereo TV AUDIO OUT AUDIO IN TV Pass Card VIDEO R IN L OUT S VIDEO IEEE 1394 OPTICAL SPDIF SPDIF Y Pb Pr ETHERNET USB IR DVI D OUT TO TV VCR CABLE IN either or either or either or VCR Because some entertainment equipment cannot simultaneously supp...

Page 28: ... Cabling an audio receiver AUD IO OUT AUDIO IN TV Pass Card VIDEO R IN L OUT S VIDEO IEEE 1394 OPTICAL SPDIF SPDIF Y Pb Pr ETHERNET USB IR DVI D OUT TO TV VCR CABLE IN Audio receiver AUDIO OUT R AUDIO IN L SPEAKER CONNECTORS DIGITAL INPUT COAX OPTICAL DCT6200 DCT6208 Standard definition stereo TV either or CD player AUDIO OUT L R CABLE IN INPUT OUTPUT VIDEO VIDEO AUDIO AUDIO L L R R S VIDEO S VIDE...

Page 29: ...a different clear channel that is bypassed to the TV Proper RF Bypass operation requires Special configuration data from the addressable controller Proper user interface settings in the Electronic Program Guide EPG Figure 3 5 illustrates RF cabling to an optional VCR using the RF Bypass switch When a VCR is not present install the supplied jumper cable from the CONV OUT to CONV IN on the RF Bypass...

Page 30: ...ctronic program guide Individual VCR codes are broadcast through the out of band data channel and are updated periodically as new codes are added The procedure for installing the IR Blaster is described in the following paragraphs Locating the IR Receiver on the VCR The IR receiver area is not visible on some VCRs To locate it Obtain a piece of opaque material such as a 3 by 5 inch index card Use ...

Page 31: ...r ETHERNET USB IR DVI D OUT TO TV VCR CABLE IN DCT6200 DCT6208 VCR Refer to text to locate IR receiver on VCR 3 Remove the adhesive tape cover from the mounting bracket 4 Position and press firmly to attach the mounting bracket to the IR receiver on the VCR Be careful to route the wire so that it does not prevent loading tapes Checking the IR Blaster The IR Blaster is now located near the receiver...

Page 32: ...PCs An additional USB port is available on the front panel Ethernet 10Base T This RJ 45 port can be used to connect the DCT to a home network The DCT front panel provides USB port Can be used in the same manner as the USB ports on the rear panel ISO 7816 Smart Card interface Can be used for electronic commerce Figure 3 8 illustrates sample data devices that you can interface through the DCT Figure...

Page 33: ...y 3 FR 4 92 25 MHz Attempting to lock on frequency 4 FR 5 98 25 MHz Attempting to lock on frequency 5 FR 6 103 75 MHz Attempting to lock on frequency 6 FR 7 107 25 MHz Attempting to lock on frequency 7 FR 8 107 40 MHz Attempting to lock on frequency 8 FR 9 110 25 MHz Attempting to lock on frequency 9 FR 10 116 25 MHz Attempting to lock on frequency 10 Au N A Authenticating code object displays onl...

Page 34: ...ror Occurs Action Required Eb 01 Object failed validation After the LED displays dl indicating validation check failed Contact headend operator Eb 02 Download time out After cycling twice through the OOB frequencies None Eb 03 Flash erase failed After software object download complete and EF is displayed Replace DCT Eb 04 Flash programming failed After software object download complete and FP is d...

Page 35: ... unsuccessful Contact headend operator Eb18 Object size mismatch After the LED displays dl indicating failed during attempted download Contact headend operator Eb19 Object size failed range check After the LED displays dl indicating failed during attempted download Contact headend operator Eb20 Invalid SUDB pointer After plugging the DCT into an electrical outlet to begin the boot cycle None Opera...

Page 36: ...cycle Initialize the DCT and authorize services Turn the DCT off Turn the TV on To optimize the DCT output settings using the on screen display 1 Power off the DCT and then immediately press the MENU key on the front panel If the TV is on the on screen menu lists the settings you can configure 2 Use the remote control or the cursor keys on the front panel to navigate the on screen menus Press the ...

Page 37: ...V may result in a small picture with black bars around it 480i displays non high definition programs in their original 480i format Some TVs cannot display 480i format on their component video inputs YPbPr Check the TV user manual for more information Graphics overlaying the video are displayed 480p converts non high definition TV programs to a higher quality 480p format Some TVs cannot display 480...

Page 38: ...able on all DCT video output and mode combinations Table 3 1 summarizes the availability of overlaying graphics for each DCT video output combination Table 3 4 Modes supporting graphics overlay DCT Secondary Video Output DVI or YPrPb Output Mode DCT Primary Video Output DVI or YPrPb S Video Out Composite Out RF Out 1080i Graphics overlay supported Video only Video only Video only 720p Graphics ove...

Page 39: ...r from the examples In this Installation Manual DCT refers to both the DCT6200 and DCT6208 High Definition Cable Receivers Accessing Diagnostics You can run the base platform software or Thin Client software to access the DCT diagnostics To access diagnostics 1 Ensure the DCT is installed with the base platform or Thin Client software and that it is connected to an ac outlet 2 Press POWER and then...

Page 40: ...ENERAL STATUS d02 PURCHASE STATUS d03 OOB STATUS d04 IN BAND STATUS d05 UNIT ADDRESS d06 CURRENT CHANNEL STATUS d07 UPSTREAM MODEM d08 CODE MODULES d09 MEMORY CONFIG d10 KEYPAD LED d11 INTERFACE STATUS d12 USER SETTING STATUS d13 PVR STATUS d14 HDD STATUS d15 INTERACTIVE INFO E EXIT Figure 4 1 is an example of the LED for the main menu selected diagnostic Figure 4 1 Main menu diagnostic LED MUTE S...

Page 41: ...ED The information is updated each time the diagnostic is accessed Table 4 2 GENERAL STATUS OSD GENERAL STATUS ERROR E 00 DISCONNECTED PLATFORM ID 0256 FAMILY ID 0000 MODEL ID 0087 REMOD CHANNEL SETTOP TIME 3 xxxxxxxxxx GPS Figure 4 2 is an example of a GENERAL STATUS diagnostic LED Figure 4 2 General status LED MUTE MUTE P Environment code Error code ...

Page 42: ...TSI Structure Corrupt EP18 Driver Initialization Failure Connected State The state of the DCT is either connected or disconnected The connected state of the box is set by a DCT operations connect or disconnect message The OSD displays DISCONNECTED when the DCT is in the disconnected state and CONNECTED when it is in the connected state PLATFORM ID The PLATFORM ID is a 16 bit parameter used to diff...

Page 43: ...ion displays the configuration of the DCT output or re modulated remod port The output port remod port is the interface from the DCT to the subscriber s television set SETTOP TIME The SETTOP TIME is current OOB set top time displayed in Global Positioning System GPS seconds from Jan 6 1980 SETTOP TIME is an integer value ranging from 0 to 4294967295 ...

Page 44: ... SEQ NUM xxxx LAST RB TIME xxxxxxxxxx IPPV Status Enabled Figure 4 3 is the front panel LED display for the PURCHASE STATUS diagnostic Figure 4 3 PURCHASE STATUS LED MUTE MUTE P IPPV status indicator is on when enabled Number of unsent purchases Purchase indicator UNSENT Indicates the number of purchases in the DCT remaining to be polled The number of purchases can range from 0 to 63 decimal UNACK...

Page 45: ...time the DCT attempted to reportback purchases to the controller The time of the last purchase reportback is displayed in GPS seconds IPPV Status The IPPV Status of Enabled or Disabled is displayed on the OSD The LED IPPV Status indicator is on when IPPV status is enabled Table 4 5 lists the IPPV Status indicators for OSD and LED Table 4 5 IPPV status indicators OSD and LED OSD Display LED Indicat...

Page 46: ...s the status of the out of band control channel The information is updated every 5 seconds while viewing the diagnostic Table 4 6 OOB status OSD OOB DIAGNOSTIC OOB FREQUENCY 075 25 MHz CARRIER LOCK YES DATA YES EMM DATA YES SNR 22 1 dB GOOD AGC 23 FAIR EMM PROVIDER ID 0x0400 EMM PID 0x0403 NETWORK PID 0x0003 ...

Page 47: ...indicator L for locked U for not locked OOB diagnostic indicator Carrier lock indicator L for locked U for not locked STARVUE frequency Indicates no carrier lock on the OOB OOB FREQUENCY Displays the center frequency of the DCT OOB tuner The frequency range is 70 to 130 MHz OOB CARRIER LOCK Indicates if the OOB receiver is locked to the carrier Table 4 7 CARRIER LOCK indicators OSD and LED OSD Dis...

Page 48: ...on when EMM data is being carried on the OOB stream Table 4 9 EMM DATA indicators OSD and LED OSD Indicator LED Indicator Definition YES on EMM data detected within last 5 seconds NO off EMM data not detected within last 5 seconds OOB Signal to Noise Ratio SNR Displays an estimate of the carrier signal to noise ratio in dB with an explanation Table 4 10 SNR indicators OSD Indicator Meaning GOOD Go...

Page 49: ...he signal POOR Unusable signal INVALID AGC value not valid This field is valid only when carrier lock has been established EMM PROVIDER ID Specifies the conditional access stream for the DCT and is displayed in hexadecimal format EMM PID Displays the PID stream the DCT tunes to for EMM data This value is displayed in hexadecimal format NETWORK PID The DCT is tuned to the NETWORK PID to receive net...

Page 50: ...ble 4 12 IN BAND DIAGNOSTIC OSD IN BAND DIAGNOSTIC MODE 64 QAM CARRIER LOCK YES DATA YES SNR 32 0 dB GOOD AGC 23 FAIR 5 SECOND ERROR COUNTS UNCORRECTABLE 1234 CORRECTABLE 5678 The display information is updated every 5 seconds when viewing the diagnostic Figure 4 5 illustrates the LED display Figure 4 5 IN BAND DIAGNOSTIC LED MUTE MUTE P IB diagnostic indicator Data activity indicator Carrier lock...

Page 51: ...M CARRIER LOCK Indicates if the IB receiver is locked to the carrier Table 4 14 In Band CARRIER LOCK OSD and LED OSD Display LED Display Definition YES L Carrier locked NO U Carrier unlocked DATA The IB data indicates if data is being carried on the IB stream The indicators cover all packet processors regardless of which stream they are monitoring Table 4 15 In Band DATA indicators OSD and LED OSD...

Page 52: ...plays in percentage and an explanation for the value displays on the OSD Table 4 17 In Band AGC values OSD Value Description GOOD Good value FAIR Marginal signal level check the signal POOR Unusable signal INVALID AGC value not valid This display is only valid when carrier lock has been established 5 SECOND ERROR COUNTS Indicates the number of correctable and uncorrectable errors in the digital mu...

Page 53: ...DRESS FOR nnnn 0x0000 0x0000 0x0000 0x0000 MAC ADDRESSES DOCSIS xx xx xx xx xx xx Ethernet xx xx xx xx xx xx 1394 xx xx xx xx xx xx USB xx xx xx xx xx xx Settop xx xx xx xx xx xx The value nnnn represents the following datastreams DATA POLL NET EMM SCC DWLD The information on the OSD and LED updates every 5 seconds while the diagnostic displays After each OSD update the six datastreams cycle and a...

Page 54: ...s installed and the type The OSD displays YES if the TvPC is installed and NO if the TvPC is not installed UNIT ADDRESS Indicates the unit address or physical address of the DCT set top terminal The UNIT ADDRESS is unique and displayed in decimal format Figure 4 6 illustrates the LED display of a unit address Figure 4 6 UNIT ADDRESS LED MUTE MUTE MUTE MUTE MUTE P P P P P ...

Page 55: ...Data Poll Polling PID The stream type and multicast 16 addresses cycle on the OSD display every 5 seconds Multicast 16 Addresses This display is of the 16 bit multicast address in a 4 byte hexadecimal format The Multicast 16 addressed messages filter on a 16 bit multicast address The user processor can define up to four multicast addresses in hardware and any message matching one of the four is pr...

Page 56: ...al Current Channel Status OSDs are shown below Table 4 20 Analog CURRENT CHANNEL STATUS OSD CURRENT CHANNEL STATUS TYPE ANALOG aaa PICTURE CARRIER 077 2500 MHz AUTHORIZED YES PURCHASABLE YES PURCHASED YES PREVIEW YES Table 4 21 Digital CURRENT CHANNEL STATUS OSD CURRENT CHANNEL STATUS TYPE DIGITAL aaa 0xbb INBAND FREQUENCY 199 2500 MHz AUTHORIZED PURCHASABLE YES PURCHASED YES PREVIEW YES MPEG VIDE...

Page 57: ... Preview indicator Analog channel diagnostic indicator Digital channel diagnostic indicator Epoch authorization code Current channel analog Current channel digital MUTE P TYPE Indicates if the channel is analog or digital There are separate OSD and LED displays for analog and digital channels Table 4 22 Current channel TYPE OSD and LED OSD Display LED Display Definition ANALOG A Current Channel Ty...

Page 58: ... seconds The digital encryption mode value aaa is replaced with ENC indicating encrypted UNE for unencrypted or CLR for a clear digital signal The value of bb is replaced with a hexadecimal number for the epoch authorization reason code AUTHORIZATION Reason Code The reason code is for digital channels only and is displayed on the OSD and LED as an 0xbb variable PICTURE CARRIER or In Band Frequency...

Page 59: ...4 26 PREVIEW mode indicators OSD and LED OSD Display LED Indicator Definition YES on Channel is in preview NO off Channel is not in preview MPEG VIDEO LOCK Indicates if the video stream is locked Table 4 27 MPEG VIDEO LOCK Values Definition YES Video Processor is locked to the video stream NO Video Processor is not locked to the video stream MPEG AUDIO LOCK Indicates whether the audio stream is lo...

Page 60: ...200 DCT6208 Installation Manual PCR LOCK Indicates if the in band receiver is locked to the current program clock reference Table 4 29 PCR LOCK values Values Definition YES Channel is PCR locked NO Channel is not PCR locked ...

Page 61: ...B ACTUAL POWER LEVEL 20 dB REPORTBACK ADDRESS xx xx xx xx LAST RB ATTEMPT TIME xxxxxxxxxx The information on the OSD and LED is updated each time this diagnostic is accessed Figure 4 8 illustrates the LED for the RF upstream modem Figure 4 8 RF upstream modem LED MUTE MUTE P MUTE MUTE P Decimal point Alternating with Frequency indicator Frequency in MHz Actual power level indicator Actual power le...

Page 62: ... Displays the value assigned to the DCT during the RF leveling process This level is displayed in dB or is blank if not configured ACTUAL POWER LEVEL The ACTUAL POWER LEVEL is displayed on the OSD and LED in dB or is left blank if the power level has not been set REPORTBACK ADDRESS The REPORTBACK ADDRESS is displayed in 4 byte hexadecimal format if configured LAST RB ATTEMPT TIME Displays the last...

Page 63: ...volatile code that are installed in the DCT When the Native Suite is running the diagnostics of the application operating system and all associated objects should be accessible Table 4 31 CODE MODULES OSD CODE MODULES BOOTLOADER xx xx FIRMWARE xx xx DIGITAL SECURE PROCESSOR x 1 ANALOG SECURE PROCESSOR 8404 OBJECT NAME VER STATUS SEGS TIME BASEPF 01 11 nnnnnnnnnnnn xxxxxxxxxx ...

Page 64: ...r to separate major and minor revision numbers MUTE MUTE P MUTE MUTE P MUTE MUTE P MUTE MUTE P MUTE MUTE P Number of segments remaining for download to complete Figure reflects segments remaining 17012 Code module identifier bPC for Base Platform Code or SYS for the System Object Code module version number or Download data received indicator Download status ...

Page 65: ...om of the OSD screen It includes the object name version number status of object and segments remaining in download process or total time of completed download The information displayed for each object depends on the running environment OBJECT NAME VERSION The OBJECT NAME and VERSION columns contain the names and versions of all objects loaded or in the process of being loaded into the DCT The OBJ...

Page 66: ... Enabled Object is running ENA NOT RUN Enabled_Not_Runnable Object has been enabled but it is not runnable STOPPING Disabling Object is in the process of being stopped the destructor is running DISABLED Disabled Object has been disabled DIS NOT RUN Disabled_Not_Runnable Object has been disabled and it is not runnable DELETING Deleting Object is in the process of being deleted POSTPONED Postponed O...

Page 67: ...MEMORY CONFIGURATION The amount of allocated memory for the SYSTEM RAM and FLASH are displayed in MB The amount of allocated memory for NVRAM is displayed in KB d10 Keypad LED This diagnostics is used to verify the functionality of the LEDs and front panel keypad of the DCT Front Panel Keypad Diagnostic This diagnostic verifies the functionality of the LEDs and front panel keypad Each LED segment ...

Page 68: ... DEVICE NOT INST USB I O DEVICE NOT INST 10BT ETHERNET DEVICE NOT INST PARALLEL PORT NOT INST IR BLASTER NOT INST HARD DRIVE STATUS NOT INST SMART CARD NOT INST DVI PORT DEVICE CONNECTED YES NO REPEATER YES NO VIDEO XMISSION ACTIVE NOT ACTIVE HDCP ENABLED YES NO VIDEO CONSTRAINED YES NO OUTPUT FORMAT XXXX x XXXX ASPECT RATIO XX X EDID DATA The LED display is not available for INTERFACE STATUS diag...

Page 69: ...lled DOCSIS TUNER XMITTER 1394 I O DEVICE USB I O DEVICE 10bT ETHERNET DEVICE PARALLEL PORT IR BLASTER HARD DRIVE SMART CARD DVI PORT This diagnostic displays information to be used when troubleshooting the DVI port DEVICE CONNECTED REPEATER VIDEO XMISSION HDCP ENABLED VIDEO CONSTRAINED OUTPUT FORMAT ASPECT RATIO EDID DATA The DVI PORT diagnostic information only displays when the DVI port is inst...

Page 70: ...80I 4 3 OVERRIDE 480i CLOSED CAPTION ENABLED PEN SIZE STANDARD FONT STYLE MONO SERIF FOREGROUND COLOR BLACK FOREGROUND OPACITY AUTO BACKGROUND COLOR WHITE BACKGROUND OPACITY AUTO SERVICE SELECTION PRIMARY LANGUAGE SETTINGS RESTORE DEFAULTS USER TV TYPE TV TYPE sets the aspect ratio Defaults to 16 9 Options are 16 9 for wide screen TVs or 4 3 LETTERBOX or 4 3 PAN SCAN for standard TVs 4 3 LETTERBOX...

Page 71: ...a 4 3 aspect ratio in wide screen format On an HDTV black bars display on the left and right of the picture Selecting OFF for a 4 3 TV may result in a small picture with black bars around it 480i displays non high definition programs in their original 480i format Some TVs cannot display 480i format on their component video inputs YPbPr Check the TV user manual for more information Graphics overlay...

Page 72: ... COLOR Displays the foreground color option selected by the user OSD Display Definition AUTO Foreground Color is controlled by the Closed Caption stream WHITE White Foreground BLACK Black Foreground RED Red Foreground GREEN Green Foreground BLUE Blue Foreground YELLOW Yellow Foreground MAGENTA Magenta Foreground CYAN Cyan Foreground FOREGROUND OPACITY Displays the foreground opacity option selecte...

Page 73: ...ty option selected by the user OSD Display Definition AUTO Background Color is controlled by the Closed Caption stream TRANSPARENT Transparent Background Opacity TRANSLUCENT Translucent Background Opacity SOLID Solid Background Opacity FLASHING Flashing Background Opacity SERVICE SELECTION Displays the service selection selected by the user OSD Display Definition AUTO Service Selection is controll...

Page 74: ...selected by the user OSD Display Definition AUTO Closed Caption settings are determined by the closed caption stream regardless of user modification USER Closed Caption user settings are used as configured by the user RESTORE DEFAULTS Resets the User Settings to their default settings ...

Page 75: ...r disabled STREAM INDEXER VERSION This diagnostic indicates the stream indexer version number The value is displayed without leading zeros for example version number 0000000065 is displayed 65 CONTENT RECORD VERSION This diagnostic indicates the content record version number The value is displayed without leading zeros for example version number 0000000001 is displayed 1 Encoder Information Table ...

Page 76: ...W1 Video bit rate of 1 Mbps LOW2 Video bit rate of 2 Mbps MEDIUM1 Video bit rate of 3 Mbps MEDIUM2 Video bit rate of 4 Mbps HIGH1 Video bit rate of 5 Mbps HIGH2 Video bit rate of 6 Mbps DVR Enabled Disk Drive Information Table This diagnostic displays the recording capacity remaining for each disk drive Currently only one IDE disk drive is supported DISK DRIVE types are IDE internal 1394 or USB ex...

Page 77: ... TOTAL SIZE 80 GB NUMBER OF INSTALLED DRIVES Indicates the number of internal and external hard drives as applicable up to a maximum of 9 DRIVE NUMBER Indicates the identification number of the drive Each installed drive is assigned a number sequentially MODEL NUMBER The model number for the drive is assigned at the factory LOCATION Indicates whether the drive displayed is INTERNAL or EXTERNAL TYP...

Page 78: ...llustrates an example a code module display with status descriptions Table 4 38 INTERACTIVE INFO OSD INTERACTIVE INFO IP ADDRESS UPM UPSTREAM ID DOWNSTREAM ID STATE MAC ABORT CNTR 0 0 0 0 00000021 0000 0000 UNCONFIG 0000 SOCKET PORT STATE 0 UNUSED 1 UNUSED 2 UNUSED 3 UNUSED 4 UNUSED Figure 4 11 illustrates the code module LED display Figure 4 11 Sample INTERACTIVE INFO LED IP ADDRESS The NC 1500 a...

Page 79: ...s Pre Interactive C MAC_CONNECT DCT is waiting to establish connection to MAC Pid Stream I dc INIT_WAIT_DC_OR_C DCT is running in the interactive initialization state and waiting for the default configuration or the contention channel list messages I L WAIT_LM_ACK DCT is running in the interactive initialization state and waiting for Link Management Response ACK for Local Address Message I SO WAIT...

Page 80: ...r some other problem The DCT will stop transmitting data upstream report an error to the calling function and attempt to re enter the network using the initialization process 0000 is displayed as default or if the MAC ABORT CNTR is not configured or unknown SOCKET PORT STATE Indicates socket mode and activity OSD Value Description UNUSED The socket is not being used OPENED The socket is open READY...

Page 81: ...se operation keys one at a time firmly and deliberately Try changing channels using the buttons on the DCT front panel Check the batteries in the remote control Install new batteries if needed There is no audio when viewing cable channels Verify that the MUTE button on the DCT or the remote control has not been pressed Press MUTE on the remote control to restore sound If the DCT audio output is co...

Page 82: ...DCT is connected to a standard definition SD TV verify that the DCT is configured to use the 480i output mode Verify that closed captions on the DCT have been enabled in the User Settings menu There are black bars to the right and left of the picture Wide screen TVs display 4 3 programs in this format unless set to Stretch Turn on the 4 3 OVERRIDE feature in the User Settings menu This enables mos...

Page 83: ... confirm wait for a commercial or look for a graphic such as a network logo If the commercial fills the screen from top to bottom or the graphic appears below the active video the program is being letterboxed by the broadcaster You can minimize this by activating the zoom feature on the TV A broadcaster may include black bars on either side of a wide screen broadcast This is called a hybrid aspect...

Page 84: ...V Input digital average level 64 QAM 18 dBmV through 5 dBmV 256 QAM 12 dBmV through 5 dBmV Data carrier QPSK modulated carrier Frequency Agile Receiver 70 130 MHz Bandwidth 1 5 MHz Level 15 dBmV through 5 dBmV Mechanical security Standard security screws unichassis construction Operating environment range Temperature 15 through 40 C 32 through 104 F Humidity 5 through 95 noncondensing ac voltage 1...

Page 85: ...g BTSC Decode RF Return IR AC Convenience outlet A B Cable module RF Bypass module USB 3 ports Ethernet 10Base T Audio line in loop through Video input 2 Smart Card reader S Video output Audio SPDIF output optical and coaxial IR Blaster port Renewable security slot Component video Y Pb Pr DVI connection IEEE 1394 Dual 128 MB SDRAM 80 GB hard disk drive DCT6208 only ...

Page 86: ...O R DVD CABLE TV VIDEO 2 IN OUT VCR AUDIO VIDEO L VIDEO S VIDEO OPTICAL COAX DIGITAL ANALOG R L AUDIO OUT OPTICAL VIDEO S VIDEO VIDEO OUT asa píÉêÉç êÉÅÉáîÉê IN OUT TAPE 1 R CD IN AUX IN L SPEAKER CONNECTORS qs CABLE ANTENNA IN L R S VIDEO IN S VIDEO OUT VIDEO IN AUDIO IN AUDIO OUT VIDEO OUT L MONO R DVI HDTV AUD IO OUT AUD IO IN TV Pass Card VIDEO R IN L OUT S VIDEO IEEE 1394 OPTICAL SPDIF SPDIF ...

Page 87: ...ractive program guide IPPV impulse pay per view IR Blaster Infrared Blaster IRC incrementally related carriers ITU International Telecommunication Union MPAA Motion Picture Advisory Association MPEG 2 Motion Picture Experts Group 2 compression standard for digital audio and video encoding NVOD near video on demand NVRAM non volatile random access memory OSD on screen display PCR program clock refe...

Page 88: ...Abbreviations and Acronyms 2 DCT6200 DCT6208 Installation Manual USB Universal Serial Bus VOD video on demand Y Pb Pr component video connectors ...

Page 89: ...MGBI 494288 001 12 03 Visit our website at www motorola com ...

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