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Introduction
DCT6200\DCT6208 Installation Manual
Calling for Repairs
If repair is necessary, call the Motorola Repair Facility at
1-800-227-0450
for a Return for
Service Authorization (RSA) number before sending the unit. The RSA number must be
prominently displayed on all equipment cartons. The Repair Facility is open from 8:00 AM to
5:00 PM Central Time, Monday through Friday.
When calling from outside the United States, use the appropriate international access code and
then dial
956-541-0600
to contact the Repair Facility.
When shipping equipment for repair, follow these steps:
1
Pack the unit securely.
2
Enclose a note describing the exact problem. Complete and enclose the checklist provided
with the unit.
3
Enclose a copy of the invoice that verifies the warranty status.
4
Ship the unit
PREPAID
to the following address:
Motorola, Inc.
c/o Rudolph Miles & Son, Inc.
Attn: RSA # ___________
5964 E. 14
th
Street
Brownsville, TX 78521
