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Help
12. Help
No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and
switched on.
No display
• Check that the batteries are inserted correctly and fully
charged. Use only approved rechargeable batteries
supplied.
• Check that the handset is switched on. Press and hold
R
.
• Reset the base by removing the batteries and
disconnecting the mains power. Wait for around 15
seconds before connecting it again. Allow up to one
minute for the handset and base to synchronize.
icon flashes
• Handset is out of range. Move closer to the base.
• Make sure that the handset is registered to the base, see
page 27.
• Check that the mains power is connected properly and
switched on.
Keypad does not seem to work
• Check that the keypad lock is not on, see page 17.
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with
alcohol.
• Check that the mains power is connected properly and
switched on.
• The battery is full. When the handset is fully charged,
icon will appear steady on the display.
No Caller ID
• Check your subscription with your network operator, see
page 25.
• The caller may have withheld their number.
• The record cannot be found in your phonebook. Check
that you have the correct name/number stored in your
phonebook, with the full area code.
I have forgotten my PIN!
• Restore your D4A to its default settings, see “6.6
Emergency default”, page 23.
Cannot register a handset to the base
• You can register up to a maximum of 5 handsets to a
D4A base. You must de-register a handset in order to
register a new one, see page 29.
• Check that you have entered the correct PIN code
(default = 0000).
