Motorola CPEo 450 Series User Manual Download Page 3

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Voice Mail Tab................................................................................................................... 4-11

Special Number Tab .......................................................................................................... 4-11

Chapter 5: Advanced Configuration

Port Forwarding Menu ........................................................................................................ 5-1

Forwarding Tab ................................................................................................................... 5-2

Local Address Menu ............................................................................................................ 5-3

DHCP Server Tab ................................................................................................................ 5-3

Lease Status Tab ................................................................................................................. 5-4

Lease Reservation Tab ........................................................................................................ 5-5

Control Panel....................................................................................................................... 5-5

Software Tab ....................................................................................................................... 5-6

Certificate Tab..................................................................................................................... 5-6

System Tab .......................................................................................................................... 5-7

About Tab ............................................................................................................................ 5-7

Chapter 6: Configuring TCP/IP

Configuring TCP/IP in Windows 2000 ................................................................................. 6-1

Configuring TCP/IP in Windows XP..................................................................................... 6-6

Chapter 7: Troubleshooting

Power................................................................................................................................... 7-1

A Computer Cannot Log On to the CPE .............................................................................. 7-1

Cannot Connect to the Internet........................................................................................... 7-1

Additional Troubleshooting Help......................................................................................... 7-1

Chapter 8: Important Safety and Legal Information

This Product complies with the following RF energy exposure standards and guidelines:. 8-1

RF Exposure Compliance and Control Guidelines and Operating Instructions................... 8-1

FCC Regulatory Information ............................................................................................... 8-2

Industry Canada Statement................................................................................................. 8-2

IC Radiation Exposure Statement: ...................................................................................... 8-3

EU Declaration of Conformity ............................................................................................. 8-3

Caring for the Environment................................................................................................. 8-4

Disposal of Motorola Equipment in EU Countries............................................................... 8-4

Disposal of Motorola Networks Equipment in Non-EU countries ....................................... 8-4

CMM Disclosure .................................................................................................................. 8-4

Copyrights and Trademarks ................................................................................................ 8-5

Copyrights ........................................................................................................................... 8-6

Usage and Disclosure Restrictions ...................................................................................... 8-6

68P09306A78-A

FEB

2010

Summary of Contents for CPEo 450 Series

Page 1: ...User Manual User Manual CPEo 450 Series ...

Page 2: ...ou Begin 3 1 Logging in to the CPE 3 1 Setup Wizard and Authentication 3 2 Chapter 4 Basic Configuration Personalize Menu 4 1 Password Tab 4 2 Device Time Tab 4 2 Device Name Tab 4 2 Restore Factory Settings Tab 4 3 Internet Menu 4 3 WiMAX Security Tab 4 4 Internet Protocol Tab 4 4 Firewall Tab 4 4 Dynamic DNS Tab 4 5 Status Menu 4 5 Network Tab 4 6 Telephony Tab 4 6 Telephony Menu 4 6 Account Tab...

Page 3: ... Connect to the Internet 7 1 Additional Troubleshooting Help 7 1 Chapter 8 Important Safety and Legal Information This Product complies with the following RF energy exposure standards and guidelines 8 1 RF Exposure Compliance and Control Guidelines and Operating Instructions 8 1 FCC Regulatory Information 8 2 Industry Canada Statement 8 2 IC Radiation Exposure Statement 8 3 EU Declaration of Confo...

Page 4: ...adio Performance reliable outdoor coverage Control Intuitive LED s and detailed graphical user interface GUI allows you to monitor the state of the device and also customize your home network In addition the remote management capability allows your service provider to offer timely support when required Security CPEo 450 employs security certificate based authentication and also offers residential ...

Page 5: ...all Protection Port Forwarding Bottom Side Panel LED Indicator The WiMAX Wireless Broadband Outdoor Subscriber Unit OSU contains five LED indicators on the Bottom side of the unit The LEDs provide the status of the unit and the signal strength for easy adjustment during setup It is blue when on or blinking The five LED are on off or blinking together to indicate the status 1 2 68P09306A78 A FEB 20...

Page 6: ...eived If all LEDs are off the CPE is unplugged LEDs will display a chase pattern when the device is attempting to locate and connect to the network There is no reset button on this CPE unit If you want to reset the CPE pull out the power cord and plug it in again If all five WiMAX Signal Strength LEDs are blinking then a software upgrade is in progress Do NOT remove power to the CPE Bottom Panel T...

Page 7: ...port and AC Power supply Operating Information Temperature Range and power rating for the WiMAX Wireless Broadband Outdoor Subscriber Unit OSU Operating temperature for the units is 40c to 55c AC Power Rating of the unit CPEo 450 100V 240 V AC 0 5A RMS MAX 120V AC 0 25A RMS MAX 240V AC 47Hz 63Hz 1 4 68P09306A78 A FEB 2010 ...

Page 8: ...vice Before installation check that you have received the following items with your CPEo 450 CPEo 450 Unit AC Power Adapter with integrated Ethernet cable and phone port junction box Installation Guide In addition you need A computer An RJ 11 telephone cable optional Two RJ 11 telephone cables are required if your service provider has supplied you with two telephone numbers 68P09306A78 A 2 1 FEB 2...

Page 9: ...2 Installation 2 2 68P09306A78 A FEB 2010 ...

Page 10: ...he CPE Use the following procedure to log into the CPE 1 On a computer that is connected to the CPE open a web browser 2 In the Address or Location field type http mywimax and press ENTER to display the login screen Include the period after http mywimax in order to access the login screen In case the user friendly link does not open the web GUI enter the IP address http 192 168 15 1 into Address f...

Page 11: ... the first time configuration Click OK button to continue 7 Click the OK button to launch the wizard application Setup Wizard and Authentication Step 1 Change Password Once you have launched the setup wizard you are prompted to change your password Motorola recommends using a password to protect your home network and CPE device Passwords are case sensitive To change your password Ensure the Enable...

Page 12: ...EAP TLS no User Name and Password are required Enter the Realm information supplied by your service provider Click the Next button If the Authentication Method is EAP TTLS MS CHAPv2 enter a User Name and Password and Realm information supplied by your Service Provider Once you have entered the User Name Password Realm information click the Next button If you are unsure of the Authentication Method...

Page 13: ...efresh button refreshes the screen with the current status The Auto Refresh button allows the web browser to automatically refresh at the interval determined in the Control Panel menu Figure 3 2 Status Screen Restart Button Figure 3 3 Restart Button 3 4 68P09306A78 A FEB 2010 ...

Page 14: ...log in type the device name in the address bar on your computer The default device name is mywimax This section describes the PERSONALIZE INTERNET and STATUS Menus that are available Personalize Menu The Personalize menu provides the following tabs Password Device Time Device Name Restore Factory Settings Figure 4 1 Personalize Menu 68P09306A78 A 4 1 FEB 2010 ...

Page 15: ...e for your location It also allows you to automatically adjust for Daylight Savings Time if necessary Be sure to click the Apply button when finished Table 4 2 Device Time Tab Field or Button Description Current Local Time Current Local Time Time Zone Select your local time zone from the dropdown box Auto Adjust for Daylight Saving Time Check this box if your location observes Daylight Savings Tim...

Page 16: ...ou want to reset factory settings Table 4 4 Restore Factory Settings Tab Field or Button Description Restore Factory Settings Checking this box restores the CPE to factory default settings The device restarts when you click Apply Internet Menu The Internet menu provides the following tabs WiMAX Security Internet Protocol Firewall Dynamic DNS Figure 4 2 Internet Menu 68P09306A78 A 4 3 FEB 2010 ...

Page 17: ...rovider Realm Supplied by your service provider If your authentication method is EAP TLS then a User Name and Password are not necessary Click the Apply button Internet Protocol Tab Please check with your service provider for these settings If you are unsure of the settings leave the default values set and click the Apply button If your service provider has instructed you to change any of these se...

Page 18: ...ciated with an ever changing IP address As an example DDNS is used when you are hosting your own website Table 4 7 Dynamic DNS Tab Field or Button Description Enable DDNS Check this box to Enable DDNS default is unchecked DDNS Service Provider Select DDNS Service Provider that you belong to from the drop down box DDNS User Name Only valid if Enable DDNS is checked Enter your DDNS account user name...

Page 19: ...adband connection Telephony Tab The Telephony tab provides any status associated with your telephony connection Telephony Menu The telephony menu allows you to manage your Voice over Internet Protocol VoIP services Contact your service provider to obtain VoIP service if you do not already have this service 4 6 68P09306A78 A FEB 2010 ...

Page 20: ...lt with your service provider for these settings The Account Tab contains the following settings Table 4 8 Account Tab Field or Button Description Line 1 User Name If Line 1 is an active VoIP enter the User Name as provided by your service provider Line 1 Password Enter the Line 1 password as provided by your service provider Passwords are case sensitive Continue 68P09306A78 A 4 7 FEB 2010 ...

Page 21: ...button once you have made changes Ring Tone Tab The Ring Tone tab allows you to customize ring tones for your telephone s You need a phone connected to your CPE to hear ring tones Table 4 9 Ring Tone Tab Field or Button Description Default Line 1 Ring Type Use the drop down box to select a ring tone for Line 1 The default is ring tone R0 Test Click to hear how the selected ring tone sounds Default...

Page 22: ... Outgoing Call If Line 2 is your active telephone port check this box if you would like to permanently block your telephone number from appearing on others Caller ID The default is unchecked Click the Apply button once you have made changes Call Forwarding Tab The Call Forwarding tab allows you to manage the call forwarding features for your telephone s The Call Forwarding tab contains the followi...

Page 23: ...like to forward calls to Line 2 Basic Forwarding to Number If Enable Line 2 Basic Forwarding is checked enter the telephone number you would like to forward calls to Enable Line 2 Forwarding on No Answer Check this box to forward calls received on Line 2 if there is no answer This function is not available if Enable Line 2 Basic Forwarding is checked Line 2 No Answer Forwarding to Number If Line 2...

Page 24: ...2 Number of New Voice Mails Shows the number of new unheard voice mails on Line 2 Line 2 Number of Old Voice Mails Shows the number of previously heard voice mails on Line 2 Click the Apply button once you have made changes Special Number Tab The Special Number tab provides a list of special dialing numbers for your VoIP Phone Service The Special Number Tab contains the following Table 4 13 Specia...

Page 25: ...ed when the line is busy Call Forwarding No Answer Activate Dial this number to forward calls to a different number when there is no answer on Line 1 or Line 2 Call Forwarding No Answer Deactivate Dial this number to de activate calls from forwarding to a different number when there is no answer on Line 1 or Line 2 Call Forwarding No Answer Change Number Dial this number to change the phone number...

Page 26: ...y appear as Private or Anonymous Line Blocking Deactivate Dial this number to unblock your telephone number from appearing on Caller ID Call Waiting Toggle Dial this number to toggle between call waiting ON and call waiting OFF Anonymous Call Rejection Activate Dial this number to have anonymous calls rejected Anonymous Call Rejection Deactivate Dial this number to allow anonymous calls to go thro...

Page 27: ...4 Basic Configuration 4 14 68P09306A78 A FEB 2010 ...

Page 28: ...arding Menu Port forwarding enables you to direct incoming traffic to specific LAN hosts computers on your network based on the protocol and port number It is used to play Internet games or provide local services such as web hosting for a LAN group The Port Forwarding menu provides the following tabs Basic Forwarding Figure 5 1 Port Forwarding 68P09306A78 A 5 1 FEB 2010 ...

Page 29: ... tab contains the following selections Table 5 2 Forwarding Tab Field or Button Description Select Select a box when you want to delete the specific row Protocol Select TCP Transmission Control Protocol or UDP User Datagram Protocol WAN Port Start Enter the beginning port range for external network access WAN Port End Enter the ending port range for external network access LAN IP Address Enter the...

Page 30: ...DHCP Server Lease Status Lease Reservation Figure 5 2 Local Address Menu DHCP Server Tab The DHCP Server tab enables Dynamic Host Configuration Protocol DHCP server functionality on the LAN allowing the router to dynamically assign lease IP addresses to clients that connect to it from the local network The DHCP Server Tab contains the following selections 68P09306A78 A 5 3 FEB 2010 ...

Page 31: ... by the DHCP server If the DHCP server runs out of DHCP addresses users cannot access network resources If this happens increase the Ending IP or reduce the Lease Time DHCP Lease Time Sets the time in seconds that a network computer remains connected to the gateway using its current assigned IP address At the end of this time the DHCP server renews the lease or assigns the computer a new IP addres...

Page 32: ...you want to delete an established lease reservation Be sure to click the Delete button once you have selected the exception to be deleted Client Host Name Enter the client host name The Name field is limited to 20 characters only 5 appear in display MAC Address Media Access Control MAC address Enter the MAC address of the device IP Address Enter the IP address that you want assigned to the MAC Add...

Page 33: ...lable software updates in the Available Software Packages table If you cannot see the list click the View button Select the software you would like to install and click the Install button If you would like to remove software select the software package you would like to remove and click Uninstall Certificate Tab The Certificate tab is where you manage the certificates that are stored on the device...

Page 34: ...le LED Check this box to enable the LEDs on the front of your CPE device Auto Refresh Interval Enter in seconds the interval for status Auto Refresh Valid range is 2 seconds 9999 seconds The default value is 3 seconds Rebootstrap EMS Check this box to reconnect the device with the EMS Only perform this function under the supervision of a Customer Support Representative About Tab The About Tab disp...

Page 35: ...5 Advanced Configuration 5 8 68P09306A78 A FEB 2010 ...

Page 36: ...on your network for TCP IP the protocol that controls communication among computers Two examples are provided in this document Configuring TCP IP in Windows 2000 Configuring TCP IP in Windows XP Follow the instructions in your computer user manual for other Operating Systems Configuring TCP IP in Windows 2000 1 On the Windows click Start 2 Select Settings and then Control Panel from the pop up men...

Page 37: ...s that follow a connection number like 1 2 3 etc is a reference that is displayed on computers with multiple network interfaces Computers with only one network interface may only see the label Local Area Connection 4 Click Local Area Connection number The value of number varies from system to system The Local Area Connection number Status window is displayed 6 2 68P09306A78 A FEB 2010 ...

Page 38: ...Configuring TCP IP 6 Figure 6 3 Local Area Connection 5 Click Properties Information like the following window is displayed Figure 6 4 Properties 68P09306A78 A 6 3 FEB 2010 ...

Page 39: ... 5 Select Network Connection Type If Internet Protocol TCP IP is not in the list click Install The Select Network Component Type window is displayed 7 Click Protocol on the Select Network Component Type window and click Add The Select Network Protocol window is displayed Figure 6 6 Select Network Protocol 6 4 68P09306A78 A FEB 2010 ...

Page 40: ...l TCP IP is checked 11 Click Properties The Internet Protocol TCP IP Properties window is displayed Figure 6 7 Internet Protocol TCP IP Properties 12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected 13 Click OK to accept the TCP IP settings 14 Click Close to close the Local Area Connection number Properties window 15 Click OK 16 If prompted to restar...

Page 41: ...e Start window Figure 6 8 Windows XP Start Window 2 Click Control Panel to display the Control Panel window The display varies depending on your Windows XP view options If the display is a Category view as shown in Figure 6 9 continue with Step 3 Otherwise skip to Step 5 6 6 68P09306A78 A FEB 2010 ...

Page 42: ...uring TCP IP 6 Figure 6 9 Control Panel 3 Click Network and Internet Connections to display the Network and Internet Connections window Figure 6 10 Network and Internet Connections 68P09306A78 A 6 7 FEB 2010 ...

Page 43: ...ouble click Network Connections to display the LAN or High speed Internet connections Figure 6 11 Control Panel Classic View 6 Right click the Local Area Connection If more than one connection is displayed be sure to select the one for your network interface Figure 6 12 Network Connections 6 8 68P09306A78 A FEB 2010 ...

Page 44: ...Area Connection Properties window Figure 6 13 Local Area Connection Properties 8 On the Local Area Connection Properties window select Internet Protocol TCP IP if it is not selected 9 Click Properties to display the Internet Protocol TCP IP Properties window 68P09306A78 A 6 9 FEB 2010 ...

Page 45: ...igure 6 14 Internet Protocol TCP IP Properties 10 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected 11 Click OK to close the TCP IP Properties window 6 10 68P09306A78 A FEB 2010 ...

Page 46: ... connected to the CPE unit and the computer Cannot Connect to the Internet Check the CPE connection status from the Web Interface refer to the Connection Status section to verify the connection status If the CPE connection is down and the gateway has not received an IP for 5 minutes to 10 minutes Re Run the Setup Wizard Log on to the GUI and reset the device Additional Troubleshooting Help Contact...

Page 47: ...7 Troubleshooting 7 2 68P09306A78 A FEB 2010 ...

Page 48: ...uly 2 2002 Regulation of Limitation of Exposure to Electrical Magnetic and Electromagnetic Fields in the Radio Frequency Range Between 9 KHz and 300 GHz and Attachment to Resolution 303 from July 2 2002 RF Exposure Compliance and Control Guidelines and Operating Instructions The WiMAX Wireless Broadband OSU is installed at a fixed location and operated as a fixed unit The installation of this devi...

Page 49: ...ing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This Gateway desktop transmitter must not be co located or operating in conjunction with any other antenna or tran...

Page 50: ...ewith confirmed to comply with the requirements set out in the Council European Parliament R TTE Directive 1999 5 EC For the evaluation regarding this Directive the following standards were applied EN 302 326 2 V1 2 2 06 2007 EN 302 326 3 V1 3 1 02 2008 EN 301 489 1 V1 8 1 04 2008 EN 301 489 4 V1 3 1 08 2002 EN 50385 2002 EN 60950 1 2001 IEC 60950 1 2001 68P09306A78 A 8 3 FEB 2010 ...

Page 51: ...do not dispose of Motorola Networks equipment in landfill sites In the EU Motorola Networks in conjunction with a recycling partner will ensure that equipment is collected and recycled according to the requirements of EU environmental law Disposal of Motorola Networks Equipment in Non EU countries In non EU countries dispose of Motorola Networks equipment in accordance with national and regional r...

Page 52: ...d reserves the right to revise this document and to make changes from time to time in content hereof with no obligation to notify any person of revisions or changes Motorola Inc does not assume any liability arising out of the application or use of any product software or circuit described herein neither does it convey license under its patent rights or the rights of others It is possible that thi...

Page 53: ...scribed in this document is the property of Motorola Inc and its licensors It is furnished by express license agreement only and may be used only in accordance with the terms of such an agreement Copyrighted Materials Software and documentation are copyrighted materials Making unauthorized copies is prohibited by law No part of the software or documentation may be reproduced transmitted transcribe...

Page 54: ...MOTOROLA and the Stylized M Logo are registered in the US Patent Trademark Office All other product or service names are the property of their respective owners 2010 Motorola Inc ...

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