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Motorola BLINK1.1-B User Manual Download Page 46

46

Help

Connectivity 
Issues

Even though I am 
accessing my Camera 
from the same Wi-Fi

®

 

network, I still find my 
Camera is shown as 
remote. I can only 
access it for 5 minutes 
at a time.

Please check your wireless router 
settings. For example, in Buffalo brand 
routers there is an option called 
Wireless Isolation. Please disable this 
option.

Camera

When I try to view the 
Camera, I get a prompt 
for Camera firmware 
upgrade. What should I 
do?

Please upgrade your firmware. This 
takes around 5 minutes. We push 
upgrades from time to time to 
improve the Camera features.

APP

I am not able to find the 
iOS application in the  
App Store

SM

.

This is a known issue for some users 
using iOS version 6.0.1. Please use the 
following link on your iPad browser to 
download this application: 

https://itunes.apple.com/us/
app/monitor-everywhere/
id577753318?mt=8&uo=4

General

Which platforms are 
supported for 
accessing my Camera?

Windows

®

 7*, Windows

®

 8* 

*Java browser plug-in needed 
Windows

®

 XP Service Pack 3 or 

above Mac iOS version 10.7 or above 
Internet Explorer

®

 version 8.0 or 

above Firefox

®

 version 11.0 or above 

Chrome™ version 18.0 or above 
Safari

®

 version 5.1 or above Java™ 

version 7 or above Android™ version 
2.3.6 or above iPhone

®

/iPad

®

 iOS 

version 4.3 or above.

Summary of Contents for BLINK1.1-B

Page 1: ...USER S GUIDE Wi Fi Video Baby Monitor Camera Models BLINK1 1 W BLINK1 1 B BLINK1 1 S BLINK1 1 R The features described in this user s guide are subject tomodifications without prior notice ...

Page 2: ...r your baby sleep in its room or you can monitor your older children in their playroom You can install the Camera only from your iPhone iPad or devices for Android and view the Camera video from your PC or Notebook as well as devices for Android or iPhone iPad Please keep your original dated sales receipt for your records For warranty service of your Motorola product you will need to provide a cop...

Page 3: ...rview of your Camera 2 3 4 5 6 8 9 10 7 1 11 Important guidelines for installing your Wi Fi Camera Unit Use of other 2 4GHz products such as other wireless networks Bluetooth systems or microwave ovens may cause interference with this product Keep the Wi Fi Camera Unit away from these types of products or turn them off if they appear to be causing interference Always ensure that you have a good Wi...

Page 4: ...era 32 4 1 Connecting the Camera to Power 32 4 2 Camera Functions Working with PC Notebook 32 4 3 Viewing another Camera Working with PC Notebook 34 4 4 Camera Functions Working with devices for Android 34 4 5 Adding another Camera Working with devices for Android 36 4 6 Camera Functions Working with iPhone iPad 38 4 7 Adding another Camera Working with iPhone iPad 40 5 Procedure for resetting the...

Page 5: ...out of the baby s reach NEVER place the Wi Fi Camera Unit or cords within a crib Secure all cords some distance away from the baby s reach Never use an extension cord with AC Adapters Only use the AC Adapters provided Wi Fi CAMERA UNIT SET UP USE Determine a location for the Wi Fi Camera Unit that will provide the best view of your baby in the crib Place the Wi Fi Camera Unit on a flat surface suc...

Page 6: ...in reach of the baby the unit should be at least 3 feet away Keep the cords out of reach of children Do not cover the Wi Fi Camera Unit with a towel or blanket Test the Wi Fi Camera Unit and all its functions so that you are familiar with it prior to use Do not use the Wi Fi Camera Unit near water Do not install the Wi Fi Camera Unit near a heat source Only use the power adapter provided Do not us...

Page 7: ...in needed Windows system XP Service Pack 3 or above Mac OS version 10 7 or above Internet Explorer version 8 0 or above Firefox version 11 0 or above Chrome version 18 0 or above Safari version 5 1 or above Java version 7 or above Android System Version 2 3 6 or above iPhone iPad iOS Version 4 3 or above ...

Page 8: ...g into an electrical outlet and make sure the power switch is in the ON position Wait until the Camera LED changes to fast blinking which means that the Camera is in the reset setup state and now the Camera is ready for Camera Setup registration The Camera must be within range of the Wi Fi router with which you want it to link Status of LED Indication Reset Setup state fast flashing Unconnected st...

Page 9: ...d and install the application Monitor Everywhere from the Google Play application picture S1 Note If you can t find the application then use your device browser to go to www monitoreverywhere com for instructions on how to install Turn on the Wi Fi on your Android device and select your wireless network picture S2 S1 S2 ...

Page 10: ...the Camera to on wait until the green light starts to blink tap to run the Monitor Everywhere App picture S3 Run the Monitor Everywhere application After initialization the Baby Monitor Setup wizard will appear Select GET STARTED picture S4 S3 S4 ...

Page 11: ...ted Connecting Devices 11 ENGLISH Follow the on screen instructions and select the Camera next select the Wi Fi connection that will be used Tap Connect to Wi Fi picture S5 Tap the preferred router picture S6 S5 S6 ...

Page 12: ...12 Getting started Connecting Devices Enter the router password tap on Connect next tap on Next Step picture S7 Tap Create Account picture S8 S7 S8 ...

Page 13: ...Getting started Connecting Devices 13 ENGLISH Enter user name password and email address Next select Signup picture S9 Review the terms conditions and select I agree picture S10 S9 S10 ...

Page 14: ...14 Getting started Connecting Devices Tap Next Step picture S11 Follow the on screen checklist to ensure that your Camera is power connected to power and then tap Next picture S12 S11 S12 ...

Page 15: ...amera from the list picture S13 Note The Camera SSID is printed on a label on the bottom of the Camera for example ID Camera 31a0c2 On the device for your Android you will see Camera 31a0c2 Select your preferred router to connect the Camera picture s14 S13 S14 ...

Page 16: ...16 Getting started Connecting Devices You can choose to rename the Camera here Next tap Done picture S15 To complete setup tap Start Monitor picture S16 S15 S16 ...

Page 17: ...witch to ON 2 Press and hold the RESET button on the underside of the Camera for 5 seconds until you hear a beep 3 Release the RESET button and wait for the Camera to complete the internal reset procedure 4 After about 60 seconds you will hear two short beeps 5 Wait for up to approximately five minutes If the connection process takes longer tap on CANCEL and try again 6 Ensure that you have a good...

Page 18: ...lication Monitor Everywhere from the App StoreSM picture S1 Note If you can t find the application then use your device browser to go to www monitoreverywhere com for instructions on how to install Run the Monitor Everywhere application by tapping on the icon and follow the screen number sequence picture S2 S1 S2 ...

Page 19: ...Getting started Connecting Devices 19 ENGLISH Tap Setup Monitor Everywhere for first time user picture S3 Tap Continue picture S4 S3 S4 ...

Page 20: ...onnecting Devices Enter a user name a password of at least 8 characters re enter the same password and an e mail address Tap Done by which you are agreeing to the Terms of Use picture S5 Tap Setup Monitor picture S6 S5 S6 ...

Page 21: ...era to the ON position wait a few minutes until the green light flashes Tap Continue picture S7 Follow the below pictures S9 through S14 to guide you through setup on your iPhone iPad You will be instructed on how to set up the Wi Fi and the Camera picture S8 S7 S8 ...

Page 22: ...22 Getting started Connecting Devices Press the Home button picture S9 Tap the Settings icon picture S10 S9 S10 ...

Page 23: ... bar picture S11 Double tap the Camera from the network list and wait until it is connected picture S12 Note The Camera SSID is printed on the label on the bottom of the Camera for example ID Camera 121365 On your iPhone iPad you will see Camera 121365 S11 S12 ...

Page 24: ...24 Getting started Connecting Devices Press the Home button picture S13 Tap the Monitor Everywhere icon picture S14 S13 S14 ...

Page 25: ...Getting started Connecting Devices 25 ENGLISH Tap Configure Camera to Wi Fi picture S15 Select the Wi Fi connection that your Camera will use picture S16 S15 S16 ...

Page 26: ...nnecting Devices Enter the Wi Fi password and re enter for the Camera then tap Next picture S17 Follow pictures S19 through S24 to guide you through the set up of Wi Fi the router and how to exit the App picture S18 S17 S18 ...

Page 27: ...Getting started Connecting Devices 27 ENGLISH Press the Home button picture S19 Tap the Settings icon picture S20 S19 S20 ...

Page 28: ...28 Getting started Connecting Devices Tap the Wi Fi bar picture S21 Double tap your preferred Router until it is connected e g your router name Home picture S22 S21 S22 ...

Page 29: ...Getting started Connecting Devices 29 ENGLISH Press the Home button picture S23 Tap the Monitor Everywhere icon picture S24 S23 S24 ...

Page 30: ...30 Getting started Connecting Devices Wait approximately 3 minutes picture S25 Tap Start Monitor picture S26 S25 S26 ...

Page 31: ... 2 Press and hold the RESET button on the underside of the camera for 5 seconds until you hear a beep 3 Release the RESET button and wait for the Camera to complete the internal reset procedure 4 After about 60 seconds you will hear two short beeps 5 Wait for up to approximately five minutes If the connection process takes longer tap on CANCEL and try again 6 Ensure that you have a good working ne...

Page 32: ... switch to ON the green Power LED will light up Note To switch the device off slide the ON OFF switch to OFF 4 2 Camera Functions Working with PC Notebook Go to URL https www monitoreverywhere com Enter the User Name and Password and then tap LOGIN if you have already created an account Select the Camera and tap VIEW to see the Camera view and control buttons Tap the icons for different functions ...

Page 33: ... Take a picture or record a video and select the space where it should be saved on your computer Camera Settings Under Display adjust the Video Quality Move the sliders from left to right to adjust Contrast Brightness and Volume Pan and Tilt Function Tap the up and down buttons to tilt and the left and right buttons to pan Temperature The current room temperature will always be displayed Tap LOGOU...

Page 34: ...r Everywhere application Enter the User Name and Password and then tap Login if you need to register new account see 3 2 Getting Started Connecting Devices User Account and Camera Setup Tap to change the Camera name or remove a Camera from the list Tap the return button to return to the Camera list Select the Camera and tap View to see the Camera view Tap the display to reveal the Camera control i...

Page 35: ...Camera Press and hold the oval microphone icon to speak and release it to stop Speaker Turn audio monitoring ON or OFF Photo Video Take a photo or record a video Tap the icon to start the Camera function Tap the photo icon to activate the Camera function Tap the video icon to activate the video function Tap the red dot to start and the square to stop recording Photos and videos will be stored in t...

Page 36: ...between QVGA low resolution gray HQ color and VGA high resolution white HQ color Press the Menu button of your device for Android and select Logout to leave the account 4 5 Adding another Camera Working with devices for Android To add another Camera please follow the screen number sequence Tap Next picture A1 A1 A2 ...

Page 37: ...Camera 37 ENGLISH Select your Camera picture A3 and then select your preferred Wi Fi network picture A4 A3 A4 A5 A6 ...

Page 38: ... mobile such as devices for Android or iPhone the following message will periodically pop up This video has been viewed for about 5 minutes Do you want to continue Press Yes to continue or No to stop viewing 4 6 Camera Functions Working with iPhone iPad Run the Monitor Everywhere application If you need to register new account see 3 3 Getting Started Connecting Devices User Account and Camera Setu...

Page 39: ...phone Tap the icon to turn on the talk back function to the Camera Tap and hold the oval microphone icon to speak and release it to stop Camera Speaker Tap the icon to turn audio monitoring ON or OFF Photo Tap the icon to start the Camera function and take a photo Under Settings on your iPhone select Privacy Photos Turn Baby Cam ON allowing access to photos Zoom Function Slide the zoom from to to ...

Page 40: ...baby s room is too high or too low If you use Alert Settings under Settings on your iPhone iPad select Notifications Baby Cam Notification Center ON Select your preferred Alert Style and return to the application and tap Done Tap Cancel to return to the Camera list Tap on Account to change the password Tap on Logout to leave the account 4 7 Adding another Camera Working with iPhone iPad Follow the...

Page 41: ...the following procedure 1 Slide the ON OFF switch to ON 2 Press and hold the RESET button on the underside of the Camera for 5 seconds until you hear a beep 3 Release the RESET button and wait for the Camera to complete the internal reset procedure 4 After about 60 seconds you will hear two short beeps and the green LED will start blinking Please be patient it may take a few minutes until your Cam...

Page 42: ...ction with the Wi Fi system If you forgot your password If you do not remember your password tap Forgot password and submit your e mail address A new password will be sent to your e mail address immediately Category Problem Description Error Solution Account I am unable to login even after registration Please check your user name and password Account I receive an error messagesaying Email ID is no...

Page 43: ... Please try again in a few minutes This could be because of any issue with your internet connection 2 If the problem remains please restart your Camera to check if this fixes the problem 3 Please restart your Wireless Router Viewing Camera When I am in remote mode the videostops after 5 minutes How do I view for longer WhenyouareaccessingyourCamera via a network different from your home network ov...

Page 44: ...nt you will firsthavetoresettheCamera This can be done by pressing and holding the RESET button at the bottom ofthe Camera for 6 seconds General What are the supportedbrowsersfor accessing from my PC Mac On PC and Mac we recommend to use Google Chrome However the following browsers are also supported PC Internet Explorer 8 and above Mac Safari Connectivity Issues I am having problems to access the...

Page 45: ...stable The Camera is connected to the Wi Fi network Connectivity Issues I am not able to access my Camera Please check if the Camera is within Wi Fi range If the LED on your Camera is slow blinking please try to move the Camera closer to the router for better Wi Fi range and try again Setting Up Duringsetupondevice for Android and iOS duringthelaststepIam not able to find my Camera and the setup f...

Page 46: ...to time to improve the Camera features APP I am not able to find the iOS application in the App StoreSM This is a known issue for some users using iOS version6 0 1 Please use the following link on your iPad browser to download this application https itunes apple com us app monitor everywhere id577753318 mt 8 uo 4 General Which platforms are supported for accessing my Camera Windows 7 Windows 8 Jav...

Page 47: ... TILT disabled because of network speed mean When your network speed is low the PAN and TILT is disabled You can see the message on the application screen when this occurs General I am having problems accessingmyCameras from Internet Explorer What should I do The following links take you to the troubleshooting guide for Internet Explorer related issues https monitoreverywhere com BMS troubleshoot ...

Page 48: ...o be on Internet Explorer version 8 0 or above Please upgrade your browser You can also use Google Chrome to access Setting Up WhenIamusinganiOS device to setup the Camera for first time use in the step where I try to connect to Camera XXXXXXinthe Wi Fi settings Igetan error saying Cannot connect to Camera XXXXXX This is a known issue for some iOS users Please try to connect again General How do I...

Page 49: ...have Monitor Everywhere APP by Binatone Select to install it Features I am having problems with PAN TILT The Camera seems to move much later after I have pressed on the PAN button This is usually caused when you are using the PAN TILT feature and the network bandwidth connectivity is weak This might occur when you are accessing your Camera in Remote mode To improve performance you can switch High ...

Page 50: ...ers trying to access the same Camera will get a camera busy notification 2 If you are accessing in Remote mode from an outside network different from where you have your Camera e g 3G 4G or 4G LTE or your office network only one remote user plus two local users are allowed to access the same Camera Note that when one user is accessing the camera from Remote mode other users trying to access the sa...

Page 51: ...old for use with this product that it manufactured to be free from defectsin materials and workmanship under normal consumer usage for the period outlined below This Warranty is your exclusive warranty and is not transferable Who is covered This Warranty extends only to the first consumer purchaser and is not transferable What will BINATONE do BINATONE or its authorized distributor at its option a...

Page 52: ...CE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW Som...

Page 53: ...e fault of MOTOROLA or BINATONE are excluded from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects or damages resulting from service testing adjustment installation maintenance alte...

Page 54: ...and risk to a BINATONE Authorized Repair Center To obtain service you must include a the Product or Accessory b the original proof of purchase receipt which includes the date place and seller of the Product c if a warranty card was included in your box a completed warranty card showing the serial number of the Product d a written description of the problem and most importantly e your address and t...

Page 55: ...the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to...

Page 56: ...e must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met This product meets the applicable Industry Canada technical specifications Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio...

Page 57: ... 57 ENGLISH 8 Technical Specifications Camera Unit Wi Fi 802 11 b g n Image sensor Color CMOS Lens f 2 6 mm F 2 8 IR LED 8 pcs Power Adapter Input Output By Ten Pao International Ltd 100 240 VAC 50 60 Hz 0 15 A 5 V DC 1000 mA ...

Page 58: ...ari are the trademarks of Apple Inc registered in the U S and other countries Android Google Play and Chrome are trademarks of Google Inc Wi Fi is a trademark of the Wi Fi Alliance Windows XP and Internet Explorer are trademarks of the Microsoft group of companies Oracleand Java are registered trademarks ofOracle and or itsaffiliates All other trademarks are the property of their respective owners...

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