Troubleshooting Procedures:
Power-Up Self-Check Diagnostics and Repair (Not for Field Use)
4-5
4.5
Power-Up Self-Check Diagnostics and Repair (Not for Field Use)
Table 4-5
lists additional action items that can be used for the diagnosis and resolution of the error
codes listed in
Table 4-4
.
Hardware board absent
/
Hardware board absent
then
Man-Down Hw error
Keypad board is not connected properly to the radio
Ensure the Keypad board
is fixed in place
15/10
External Accessory Non-Fatal Error
External Accessory is not present on power up or did not
power up correctly, and external accessory feature is
enabled in codeplug.
Verify external accessory
is connected and powers
up. Turn the radio off,
then on.
15/90
External Accessory Fatal Error
External Accessory is not present on power up or did not
power up correctly, and external accessory feature is
enabled in codeplug.
Verify external accessory
is connected and powers
up. Turn the radio off,
then on.
1E/10
Collaborative device is connected to the radio but the
collaborative feature is not enabled in the codeplug.
Contact your Motorola
Sales Representative/
Partner on how to add
Collaborative feature to
your radios.
Note:
If the corrective action does not fix the failure, send the radio to the depot.
Table 4-5. Power-Up Self-Check Diagnostic Actions
Error Code/ Error
Message
Diagnostic Actions
01/02
This non-fatal error will likely recover if the radio's power is cycled. In the event that this
does not resolve the issue, the radio should be reflashed.
If the error remains, send the
radio to depot.
01/12
The radio should be sent to the depot for reflashing of the security codeplug.
01/20
Cycling radio power should resolve this issue.
01/22
The radio should be sent to the depot for reflash of the tuning codeplug followed by
retuning of the radio.
01/81
The radio should be sent to the depot for reflashing of the host code.
01/82
The radio should be sent to the depot for reflashing of the radio codeplug.
01/88
Reflashing of the radio should first be performed. If this fails to resolve the issue, send
the radio to depot.
01/90
Cycle power to radio. Continued failure indicates a likely IC failure In this event, radio
should be sent to the depot for isolation and repair of the problem IC.
Table 4-4. Power-Up Self-Check Error Codes (Continued)
Error Code/ Error
Message
Description
Corrective Action
Summary of Contents for APX 2000
Page 1: ...APXTM TWO WAY RADIOS APX 1000 APX 2000 APX 4000 APX 4000Li DETAILED SERVICE MANUAL ...
Page 4: ......
Page 6: ...iv Document History Notes ...
Page 8: ...Notes vi Commercial Warranty ...
Page 10: ...Notes ...
Page 22: ...xiv List of Figures Notes ...
Page 226: ...6 64 Troubleshooting Waveforms LF CW on Spectrum Analyzer Notes ...
Page 688: ...Index 4 Index Notes ...
Page 690: ...ii Notes ...
Page 700: ...xvi List of Figures Notes ...
Page 806: ...5 50 Troubleshooting Charts PA Failure Notes ...
Page 1008: ...8 178 Schematics Boards Overlays and Parts Lists Transceiver RF Boards UHF2 84012621001 Notes ...
Page 1062: ...8 234 Schematics Boards Overlays and Parts Lists Keypad Board M2 and M3 PC000261A01 Notes ...
Page 1064: ...ii Notes ...
Page 1068: ...Notes A 4 EMEA Warranty Service and Technical Support Further Assistance From Motorola ...
Page 1090: ...Glossary 10 Glossary Notes ...
Page 1094: ...Index 4 Index Notes ...
Page 1095: ......