15
register the product with Morphy Richards within 28 days,
your product is guaranteed for 1 year. To validate your 2 year
guarantee register with us online at
www.morphyrichards.co.uk
N.B. Each qualifying product needs to be registered with
Morphy Richards individually. Please refer to the one year
guarantee for more information.
YOUR ONE YEAR GUARANTEE
It is important to retain the retailer’s receipt as proof of
purchase. Staple your receipt to this back cover for future
reference. Please quote the following information if the
product develops a fault. These numbers can be found on
the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should be
returned to the place of purchase for it to be replaced. If the
fault develops after 28 days and within 12 months of original
purchase, you should contact the Helpline number quoting
Model number and Serial number on the product, or write to
Morphy Richards at the address shown. You may be asked
to return a copy of proof of purchase. Subject to the
exclusions set out below (see Exclusions), the faulty
appliance will then be repaired or replaced and dispatched
usually within 7 working days of receipt. If, for any reason,
this item is replaced during the 1 year guarantee period, the
guarantee on the new item will be calculated from original
purchase date. Therefore it is vital to retain your original till
receipt or invoice to indicate the date of initial purchase. To
qualify for the 1 year guarantee, the appliance must have
been used according to the instructions supplied. For
example, crumb trays should have been emptied regularly.
EXCLUSIONS
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1
The fault has been caused or is attributable to accidental
use, misuse, negligent use or used contrary to the
manufacturer’s recommendations or where the fault has
been caused by power surges or damage caused in transit.
2
The appliance has been used on a voltage supply other than
that stamped on the products.
3
Repairs have been attempted by persons other than our
service staff (or authorised dealer).
4
The appliance has been used for hire purposes or non
domestic use.
5
The appliance is second hand.
6
Morphy Richards are not liable to carry out any type of
servicing work, under the guarantee.
7
Plastic filters for all Morphy Richards kettles and coffee
makers are not covered by the guarantee.
8
Batteries and damage from leakage are not covered by the
guarantee.
9
The filters have not be cleaned and replaced as instructed.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as
an additional benefit and does not affect your statutory
rights as a consumer.
YOUR INTERNATIONAL TWO-YEAR GUARANTEE
This appliance is covered by two-year repair or
replacement warranty.
It is important to retain the retailers receipt as proof of
purchase. Staple your receipt to this back cover for future
reference.
Please quote the following information if the product
develops a fault. These numbers can be found on the base
of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase it should be
returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of
original purchase, you should contact your local distributor
quoting Model number and Serial number on the product,
or write to your local distributor at the addresses shown.
You will be asked to return the product (in secure,
adequate packaging) to the address below along with a
copy of proof of purchase.
Subject to the exclusions set out below (1-9) the faulty
appliance will then be repaired or replaced and dispatched
usually within 7 working days of receipt.
If for any reason this item is replaced during the 2-year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital
to retain your original till receipt or invoice to indicate the
date of initial purchase.
To qualify for the 2-year guarantee the appliance must have
been used according to the manufacturers instructions. For
example, appliances must have been descaled and filters
must have been kept clean as instructed.
The local distributor shall not be liable to replace or repair
the goods under the terms of the guarantee where:
1
The fault has been caused or is attributable to accidental
use, misuse, negligent use or used contrary to the
manufacturers recommendations or where the fault has
been caused by power surges or damage caused in transit.
2
The appliance has been used on a voltage supply other
than that stamped on the products.
3
Repairs have been attempted by persons other than our
service staff (or authorised dealer).
4
Where the appliance has been used for hire purposes or
non domestic use.
5
The appliance is second hand.
g
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