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Page 40

XG0219 - 080421

Appendix

Appendix B: Warranty

MONTIGO RESIDENTIAL WARRANTY PROGRAM

Canadian Heating Products Inc. and/or Montigo DelRay Corp 

(collectively referred to herein as "The Companies"), warrants the 

Montigo gas appliance (referred to herein as 'the appliance') to 

be free from defects in materials and workmanship at the time 

of manufacture. The gas appliance and related components are 

further subject to the terms and conditions set forth below.

This warranty covers the following Montigo product series: 

Distinction, Divine & Divine Outdoor (H-Series), Illume (FID Inserts), 

Phenom (L/P/PL-Series), Exemplar (R/RP-Series), Mahana and DelRay

Component

Coverage Period

Labor Coverage

Firebox, heat exchanger

15 years

1 year

Main burner

15 years

1 year

Gas control valve and related control components 

(pilot assembly, spark electrode flame sensors, 

thermopile)

1 year

1 year

Electrical components (internal blowers, ignition 
control module, wiring, switches, remote control 
systems, blower control module, accent bulbs)

1 year

1 year

Firebox media (logset, glass beads, river rocks)

1 year

1 year

Glass (thermal breakage)

1 year

1 year

Plated, painted finishes (including interior reflective 

glass) *

1 year

1 year

Refractory lining

1 year

1 year

Mesh/Glass safety barriers

1 year

1 year

Power vent termination

1 year

1 year

Montigo terminations*

10 years

1 year

Montigo venting (excluding termination)

15 years

1 year

* Exterior painted surfaces exempt

QUALIFICATIONS TO THE WARRANTY

This Warranty only covers gas appliances installed in the United 

States or Canada.

To receive the benefits of this warranty, the appliance must 

be purchased, installed and serviced annually by a dealer 

authorized by The Companies for the warranty to be valid.

The gas appliance must be installed by a licensed professional 

in accordance with The Companies' installation instructions 

and local building codes. The warranty on the appliance covers 

only components manufactured by The Companies. The use of 

components manufactured or supplied by other manufacturers 

and used in conjunction with the appliance could create serious 

safety hazards, may result in the denial of certification by 

recognized national safety agencies and could violate local 

building codes. Such use may untimely void this warranty. This 

warranty does not cover any damages occurring from the 

use of any components not manufactured or supplied by The 

Companies.

The appliance must be subjected to normal use. The appliance 

is designed to burn natural gas (NG) or liquefied petroleum (LP) 

only. Burning conventional fireplace fuels such as wood, coal or 

any other solid fuel will cause damage to the appliance, produce 

excessive temperatures will result in a fire hazard and void all 

warranties. This warranty is transferable. The appliance must 

remain in its original place of installation to be valid.
If the components of the appliance covered by this warranty 

are found to be defective within the time frame stated (see The 

Companies investigation of claims), The Companies will, at its 

option, replace or repair defective components of the appliance 

manufactured by The Companies at no charge and will also 

pay for labor costs (in accordance with schedule) incurred in 

replacing or repairing components. If repair or replacement 

is not commercially practical, The Companies will, at its sole 

discretion, fully discharge all obligations under the warranty by 

refunding the verified dealer purchase price of the appliance, 

excluding the cost of labor unless the labor is covered by the 

terms of the warranty.

This warranty covers only parts and labor as provided above. 

In no case shall the companies be responsible for materials, 

components or construction, which are not manufactured or 

supplied by The Companies, or for the labor necessary to install, 

repair or remove such materials, components or construction. All 

replacement or repair components will be shipped F.O.B. from 

the nearest Company factory.

LIMITATION ON LIABILITY

It is agreed and understood that The Companies sole obligation, 

and purchaser's exclusive remedy under this warranty, under 

any other warranty, expressed or implied, or in contract, tort or 

otherwise, shall be limited to repair, replacement or refund as 

specified above. The opinion of The Companies with respect to 

these matters shall be final.
In no event shall The Companies be responsible for any 

incidental or consequential damages caused by (but not limited 

to) improper installation, installation by an unqualified or 

unauthorized installer, accident, lack of regular maintenance, 

user error, abuse, misuse, Acts of God, power surges, floods, 

natural disasters, force majeure, defects in its appliance whether 

such damage occurs or is discovered before or after replacement 

or repair, and whether or not such damage is caused by The 

Companies negligence. Some jurisdictions do not allow the 

exclusion or limitation of incidental or consequential damages, 

so the above limitation or exclusion may not apply to you. The 

duration of any implied warranty with respect to the appliance 

is limited to the duration of the foregoing warranty. Some 

jurisdictions do not allow limitations on how long an implied 

warranty lasts, so the above limitation or exclusion may not 

apply to you.

Summary of Contents for MAHANA PL42VO

Page 1: ...tely call your gas supplier or fire department WARNING Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance A propane cylinder not connected for use shall not be stored in the vicinity of this or any other appliance WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage Read the ins...

Page 2: ...Instructions 21 Gas connection 22 Installing the louvres 23 Installing Removing the Door 24 Removing the door 24 Installing the Door 24 Installing the Firestones 25 Installing Optional Media 26 Installing Optional Speckled Stones 26 Installing Optional Driftwood Log Set PL42VO 26 Installing Optional Media 27 Installing Optional Media 28 Installing Optional Driftwood Log Set PL60VO 28 Startup and i...

Page 3: ...of any warranted but defective part s Montigo will not be responsible for the installation labor or any other costs or expenses related to the re installation of a warranted part and such expenses are not covered by this warranty Notwithstanding any provision contained in this Limited Warranty Montigo s responsibility under this warranty is defined as above and it shall not in any event extend to ...

Page 4: ... accessible gas service shut off valve Gas supply as per the rating and pressures shown in section Gas Connection Getting Started Electrical The unit has built in fans to force out all of the heat right above the glass window Due to the glass window this model is less sensitive to moderate wind conditions Select a location where you would like to install the control box that will control this fire...

Page 5: ...use For outdoor use only This unit is not for use with solid fuel Improper installation adjustment alteration service or maintenance can cause injury or property damage Read the installation operating and maintenance instructions thoroughly before installing or servicing this equipment This appliance shall be used ONLY outdoors in a well ventilated space and shall NOT be used inside a building gar...

Page 6: ...an be found secured with velcro on the inside wall of the base of the firebox To access the rating plate the door and lower air baffle can first be removed for easier access See Door Installation Removal section for instructions Certification LBA1200 V1 0 OutdoorCabanaFireHSI 07 26 2016 Figure 1 Rating plate example Figure 2 Control box rating plate Figure 3 Full Rating plate Figure 4 Removal of l...

Page 7: ...liance may compromise the safety of this appliance Do not operate the appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and replace any part of the control system and any gas control which has been underwater Certification Standard ANSI Z21 97 2014 CSA 2 41 2014 Type of Appliance Outdoor Decorative Gas Appliance Approvals Approved f...

Page 8: ...Projects P42VFO Cad Drawings TMC April 2016 Revision with Rick P42VFO July 19 16 9 10 47 AM SCALE NAME CHECKED DRAWN THIRD ANGLE PROJECTION DATE FRACTIONAL X XX X XXX ANGULAR DIM ARE IN INCHES UNLESS OTHERWISE SPECIFIED ALL BENDS ARE 90 1 8 015 005 1 5 3 4 11 1 4 27 1 4 ELECTRICAL 14 1 8 61 1 4 63 3 4 67 5 8 29 1 4 63 3 4 65 5 8 63 3 8 13 3 8 13 4 7 8 3 1 4 28 3 8 GAS 1 16 DWG NO REV 1 OF 1 B THE ...

Page 9: ...16 5 33 64 3 15 16 1 2 3 16 MOUNTING HOLES USE 8 SCREWS FOR MOUNTING USE 8 SCREWS FOR MOUNTING OVERALL DIMENSIONS MOUNTING DIMENSIONS Control Box Dimensions Use 8 screws for mounting Use 8 screws for mounting Mounting dimentions Overall dimentions Control Box Dimensions Tolerance 3mm ...

Page 10: ...irements using exterior caulking or appropriate materials to prevent the penetration of water around the appliance into the wall Considerations must be taken to manage the water that may penetrate through the appliance to prevent water accumulation and flooding at the bottom of the fireplace enclosure The fireplace enclosure has water drainage holes and must be installed with proper drainage Monti...

Page 11: ...PERMISSION OF CANADIAN HEATING PRODUCTS IS PROHIBITED PROPRIETARY AND CONFIDENTIAL Y Products Residential Products R D Projects PL42VO Cad Drawings TMC April 2016 Revision with Rick P42VFO November 15 16 9 37 02 AM SCALE Tools and Supplies required Tool List Phillips head screwdriver Wrenches 5 8 1 and 8mm Voltmeter 3 16 Allen key 1 4 barb x 1 8 MPT fitting with corresponding deep socket Manometer...

Page 12: ...ug required 30 foot communication cable is supplied with the fireplace to connect the control box to the fireplace 3 conductor Live Neutral and Ground outdoor rated cable must be supplied by the installer to provide 120VAC power from the control box to the Fireplace see figure below The optional Fireplace remote control comes in a separate water tight box and can be mounted to the outside wall clo...

Page 13: ...SH MATERIAL DIMENSIONS ARE IN INCHES TOLERANCES FRACTIONAL 1 32 TWO PLACE DECIMAL 015 THREE PLACE DECIMAL 005 ALL BENDS ARE ASSUMED TO BE 90 UNLESS NOTED OTHERWISE CHECKED BY DRAWN BY DATE NAME 15 Aug 16 Y REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF CANADIAN HEATING PRODUCTS IS PROHIBITED pdm shared Products Residential Products R D Projects PL42VO Cad Drawings MANUAL VIEW...

Page 14: ... GLOUCESTER WAY LANGLEY BC V4W 4A1 CF 7 19 2016 CF 9 18 2017 Y Products Residential Products R D Projects P6016VONE CAD Files Manual Drawings STAND ALONE 60 Figure 22 Front NAME CHECKED DRAWN THIRD ANGLE PROJECTION DATE FRACTIONAL X XX X XXX ANGULAR DIM ARE IN INCHES UNLESS OTHERWISE SPECIFIED ALL BENDS ARE 90 1 8 015 005 1 14 3 4 76 16 16 16 42 1 2 66 26 15 16 7 1 24 DWG NO REV 2 OF 3 NG IS THE S...

Page 15: ... Full combustible construction allowed including combustible facing material 6 minimum clearance to perpendicular wall Minimum clearance to ceiling from fireplace opening 36 Distance to combustible material in front 36 not allowable We recommend careful consideration be given to the effects of elevated mantel temperatures which may be in excess of product design for example candles plastic or pict...

Page 16: ...LACE DECIMAL 015 THREE PLACE DECIMAL 005 ALL BENDS ARE ASSUMED TO BE 90 UNLESS NOTED OTHERWISE CHECKED BY DRAWN BY TMC DATE NAME 15 Aug 16 THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF CANADIAN HEATING PRODUCTS ANY REPRODUCTION IN PART OR AS A WHOLE WITHOUT THE WRITTEN PERMISSION OF CANADIAN HEATING PRODUCTS IS PROHIBITED PROPRIETARY AND CONFIDENTIAL pdm shared Products Residen...

Page 17: ...wires descending from the bottom to minimize the potential for water ingress Wiring A qualified electrician must install the wiring The unit is supplied with an external electrical control box pre wired by the factory The control box is connected to the fireplace with a control cable that will communicate with the fireplace The control box should be located where it can be accessed when the firepl...

Page 18: ...stion SW Gas Valve LED Lighting Control Box 24VDC White Black Green White Black Red Red Black Black R G B Speed control Red Fireplace Blowers M Blue Brown White Stripe Black Red Green Blue Tie together Red and Black for use without a remote PWR White Black Red Red Red White Black Red With Optional Remote Without Remote Remote Black Off Remote On Yellow White Yellow to control box to flue switch Ga...

Page 19: ... HW2212 VELCRO 1 x2 75 MATED HOOK LOOP 1 3 RX5010 RECEIVER ON OFF 110V RECEIVER FOR TOUCHSCREEN REMOTE 1 4 EC1462 NYLON STRAIN RELIEF CONNECTOR 1 2 1 1 2 SIZE DWG NO A REV SHEET 1 OF 3 WEIGHT FINISH MATERIAL DIMENSIONS ARE IN INCHES TOLERANCES FRACTIONAL 1 32 TWO PLACE DECIMAL 015 THREE PLACE DECIMAL 005 ALL BENDS ARE ASSUMED TO BE 90 UNLESS NOTED OTHERWISE CHECKED BY DRAWN BY DATE NAME 18 08 2016...

Page 20: ... 1 The remote receiver is installed in the main control box To start remove the wire nut from the wire feeding into the control box 2 Place a Velcro strip provided on the bottom of the control box to fasten the receiver in place with the other strip on the bottom of the receiver Then place the receiver into the box 3 Connect the white power connector from the LED receiver to the connector from the...

Page 21: ...emoved from the firebox 4 Loosen the 3 bolts securing the baffle to the back of the firebox 5 Place LED air baffle resting on the existing air baffle 6 Install the LED strip baffle onto the bolts and tighten 7 Connect the white power connector from the LED strip to the connector in the right side of the firebox Figure 49 Removing the media tray Figure 50 Removing the pilot cover Figure 51 Firebox ...

Page 22: ...e Natural Gas Propane Minimum inlet pressure 5 5in w c 11in w c Manifold pressure 3 5in w c 10in w c FUEL CONVERSION Verify that your fireplace is compatible with your available gas type Natural Gas or Propane shown by N or L in your model number and rating plate If gas type is not compatible contact your local Montigo dealer as this fireplace is NOT field convertible GAS CONNECTION The fireplace ...

Page 23: ...vided for installation Step 2 Position the top louver as shown in this image and attach using the screws provided Step 3 Position the bottom louver and affix using the remaining screws Note this louver must be uninstalled to remove the door Figure 58 Removing the left side screw Figure 59 Removing the left side screw Figure 60 Removing the left side screw ...

Page 24: ...ard to complete the removal of the door Removing the door The doors are removed in a few simple steps Follow these instructions below Installing the Door To install the door simply follow the door removal instructions and reverse order Installing Removing the Door Step 2 Remove the inner screw on the lower left side below the door Place one hand underneath while unscrewing the door to catch the sc...

Page 25: ...ve the door as shown in the previous Instruction Follow these instructions to ensure all parts are removed or replaced as required Once the glass door is removed place the firestones randomly across the pan and the burners as described Note Only cover the burner with one layer of media Installing the Firestones Figure 66 Installation of the firestones Ensure ONLY one layer of firestones cover the ...

Page 26: ...ials may pose potential safety hazards damage to the appliance and void manufacturer s warranty Installing Optional Driftwood Log Set PL42VO LGS59 The PL42VO has the option of installing a driftwood log set Once the firestones or speckled stones have been installed the log set can be installed Ensure logs are securely placed and will not tip or fall Remove media where logs touch the burner tray to...

Page 27: ...el to the right side wall of the firebox See Figure 63 Step 3 Place Log 3 resting diagonally against log 5 with the thinner end pointing into the top left corner of the firebox See Figure 60 Step 4 Log 6 is placed in the center of the media tray with the curved end pointing out of the fireplace See Figure 61 Figure 74 Figure 75 Figure 76 Figure 77 Figure 78 Completed Installation 6 6 2 2 4 4 1 1 5...

Page 28: ...Place Log 6 in the left back corner of the burner tray Ensure log does not cover pilot See Figure 76 b 2 Step 2 Place Log 5 to the right of log 6 at the back of the media tray Figure 76 c 2 5 Figure 76 a LGS59x2 Figure 76 b Figure 76 c Step 3 Place Log 1 resting diagonally against the front of the media tray See Figure 76 d Step 5 Place Log 2 resting diagonally against log 1 with the thinner end p...

Page 29: ... the firebox See Figure 76 l Step 9 Place Log 5 parellel to the right of log 1 See Figure 76 j Step 8 Log 2 is placed in the center front of the media tray in front of log 2 See Figure 76 i Step 12 Log 6 is rested diagonally on log 4 See Figure 76 m Step 10 Log 3 is placed in front of log 5 resting agaist the front of the media tray See Figure 76 k Figure 76 h Figure 76 l Figure 76 j Figure 76 i F...

Page 30: ... to the minimum speed using the dial in the control box Step 3 Turn the fireplace ON OFF switch to the ON position If the fireplace remote option is installed also turn on using the fireplace remote Step 4 Slowly increase the fan speed in small increments until the hot surface igniter starts to glow Note It is very important that if while adjusting the fan speed you would like to decrease it you m...

Page 31: ...l the electrical power to the appliance locate the gas shut off valve and turn the gas off Call your service technician or local Montigo dealer Never attempt to light the pilot by hand This fireplace includes a screen barrier which helps prevent injury from burns Never operate this appliance without the screen attached Children and other at risk individuals should be monitored at all times Operati...

Page 32: ...n by hand don t try to repair it Call a qualified service technician Force or attempt to repair may result in a fire or explosion D Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water 1 Turn the fireplace off using the wall swi...

Page 33: ...re all connections are made properly The following manner Make sure there is a 110 volt power source to the receiver Check battery in transmitter to make sure contacts are touching and ends of ba Check if the transmitter battery is fully charged TROUBLE SHOOTING LEARNING TRANSMITTER TO RECEIVER Each transmitter uses a unique security code It will be necessary to press the LEARN bu transmitter secu...

Page 34: ...elease the black LEARN button inside the hole When you release the LEARN button the receiver will emit an audible beep After the receiver emits the beep press any transmitter button and release The receiver will emit several beeps indicating that the transmitter s code has been accepted into the receiver To delete all of the transmitter codes on your receiver press and hold the LEARN button for 10...

Page 35: ... Method GFSK Transmit Power 6db Standby Power Consumption 10uA Remote Distance 20 30m Dimension 110 52 30mm ON Off Color ring Mode Mode Indicating light Speed Brightness Brightness Speed This system is a high performance RGB LED touch remote controller adopting the most advanced PWM control technology controlling all RGB LED products with five lines and three circuits common anode allowing 640 tho...

Page 36: ...ll Mode Cycle Adjustable Adjustable Item Parameters Input voltage DC12V 24V Output max 3A x 3CH Power max 108W 12V 216W 24V Working Temp 30 C to 55 C Dimensions L135xW30xH20 mm Weight N W 248g Remote Working Voltage Frequency 3V 433 92MHz Remote Working Distance Temp 40 50m 20 C to 55 C Remote Dimensions Weight L106xW156xH9 mm 40g Programming Code Matching Learning ID Method The remote and receive...

Page 37: ...rder numbers please refer to section Replacement Parts Note Do not operate fireplace without screen in place Figure 90 Figure 91 Figure 92 Step 1 Remove the door screen from the firebox see door removal instructions on previous page Step 2 Remove the screws from the top and bottom Step 3 Pull the screen upwards to remove it from the door ...

Page 38: ...he burner Check the gas valve and make sure it is in the on position make sure that the air has been bled out of the gas supply line Fans are running at maximum speed and glow plug is not glowing No power to the valve Remove the power supply plug and test for voltage when fans are running at full speed If you measured 24 or more volts on the plug replace gas valve Water may have penetrated the gas...

Page 39: ...nless steel tends to oxidize or stain in the presence of chlorides and sulfides particularly in coastal areas and other harsh environments such as the warm highly humid atmosphere around pools and hot tubs These stains could be perceived as rust but can be easily removed or prevented To provide stain prevention and removal wash all stainless steel surfaces every 3 4 weeks or as often as required w...

Page 40: ...leum LP only Burning conventional fireplace fuels such as wood coal or any other solid fuel will cause damage to the appliance produce excessive temperatures will result in a fire hazard and void all warranties This warranty is transferable The appliance must remain in its original place of installation to be valid If the components of the appliance covered by this warranty are found to be defecti...

Page 41: ... written consent of The Companies The Companies shall in no event be responsible for any warranty work done without first obtaining the Companies written consent The Companies employees and dealers have no authority to make any warranties to neither alter this warranty nor authorize any remedies in addition to or inconsistent with those stated within this warranty IF WARRANTY SERVICE IS NEEDED To ...

Page 42: ...t The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS Appendix B Amendment Gas Fireplace Equipment sold in the State of Massachusetts 5 08 Modifications to NFPA 54 Chapter 10 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless upo...

Page 43: ...Page 43 XG0219 080421 Notes ...

Page 44: ...XG0219 080421 MAHANA MAHANA PL42VO PL42VO PL60VO PL60VO Ventless Outdoor Fireplace Ventless Outdoor Fireplace ...

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