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Appendix

XG0146 - 180405

MONTIGO RESIDENTIAL WARRANTY PROGRAM

Canadian Heating Products Inc. and/or Montigo DelRay Corp 

(collectively referred to herein as "The Companies"), warrants the 

Montigo gas appliance (referred to herein as 'the appliance') to 

be free from defects in materials and workmanship at the time 

of manufacture. The gas appliance and related components are 

further subject to the terms and conditions set forth below.

This warranty covers the following Montigo product series: 

Distinction, H, I, L, Linear P and PL, R and Mahana

Component

Coverage Period

Labor Coverage

Firebox, heat exchanger

15 years

1 year

Main burner

15 years

1 year

Gas control valve and related control components 
(pilot assembly, spark electrode flame sensors, 
thermopile)

1 year

1 year

Electrical components (internal blowers, ignition 
control module, wiring, switches, remote control 
systems, blower control module, accent bulbs)

1 year

1 year

Firebox media (logset, glass beads, river rocks)

1 year

1 year

Glass (thermal breakage)

1 year

1 year

Plated, painted finishes (including interior reflective 
glass)

1 year

1 year

Refractory lining

1 year

1 year

Mesh/Glass safety barriers

1 year

1 year

Power Vent Control box

1 year

1 year

Montigo Venting (excluding terminations)

15 years

1 year

QUALIFICATIONS TO THE WARRANTY

This Warranty only covers gas appliances installed in the United 

States or Canada.

To receive the benefits of this warranty, the appliance must 

be purchased, installed and serviced annually by a dealer 

authorized by the Companies for the warranty to be valid.

The gas appliance must be installed by a licensed professional 

in accordance with The Companies' installation instructions 

and local building codes. The warranty on the appliance covers 

only components manufactured by The Companies. The use of 

components manufactured or supplied by other manufactures 

and used in conjunction with the appliance could create serious 

safety hazards, may result in the denial of certification by 

recognized national safety agencies and could violate local 

building codes. Such use may untimely void this warranty. This 

warranty does not cover any damages occurring from the 

use of any components not manufactured or supplied by The 

Companies.

The appliance must be subjected to normal use. The appliance 

is designed to burn natural gas (NG) or liquefied petroleum (LP) 

only. Burning conventional fireplace fuels such as wood, coal or 

any other solid fuel will cause damage to the appliance, produce 

excessive temperatures will result in a fire hazard and void all 

warranties. This warranty is transferable. The appliance must 

remain in its original place of installation to be valid.

If the components of the appliance covered by this warranty 

are found to be defective within the time frame stated (see The 

Companies investigation of claims), the companies will, at its 

option, replace or repair defective components of the appliance 

manufactured by the company at no charge and will also pay for 

labor costs (in accordance with schedule) incurred in replacing 

or repairing components. If repair or replacement is not 

commercially practical, the companies will, at its sole discretion, 

provide a current or most like unit, excluding the cost of labor 

unless the labor is covered by the terms of the warranty.

This warranty covers only parts and labor as provided above. 

In no case shall the companies be responsible for materials, 

components or construction. All replacement or repair 

components will be shipped F.O.B. from the nearest Company 

factory. 

LIMITATION ON LIABILITY

It is agreed and understood that The Companies sole obligation, 

and purchaser's exclusive remedy under this warranty, under 

any other warranty, expressed or implied, or in contract, tort or 

otherwise, shall be limited to repair or replacement as specified 

above. The opinion of The Companies with respect to these 

matters shall be final.
In no event shall The Companies be responsible for any 

incidental or consequential damages caused by (but not limited 

to) improper installation, installation by an unqualified or 

unauthorized installer, accident, lack of regular maintenance, 

user error, abuse, misuse, Acts of God, power surges, floods, 

natural disasters, force majeure, defects in its appliance whether 

such damage occurs or is discovered before or after replacement 

or repair, and whether or not such damage is caused by The 

Companies negligence. Some jurisdictions do not allow the 

exclusion or limitation of incidental or consequential damages, 

so the above limitation or exclusion may not apply to you. The 

duration of any implied warranty with respect to the appliance 

is limited to the duration of the foregoing warranty. Some 

jurisdictions do not allow limitations on how long an implied 

warranty lasts, so the above limitation or exclusion may not 

apply to you.

Appendix B: Warranty

Summary of Contents for H34DF

Page 1: ...tural Gas or Propane Gas HLB34 18 000 BTU hr Natural Gas or Propane Gas HLB34 2 18 000 BTU hr Natural Gas or Propane Gas Read and understand this manual Improper installation adjustment alteration ser...

Page 2: ...ion See Appendix B The Montigo warranty will be voided by and Montigo disclaims any responsibility for the following actions Modification of the fireplace and or components including Direct Vent assem...

Page 3: ...3 Fireplace Facing 23 Finishing around the fireplace 23 Flush Finishing the Fireplace 23 Section 7 Screen Installation and Removal 24 Removing the Screen 24 To Install Screens 24 Replacement Screens 2...

Page 4: ...tricalinstallations mustconformtothelocalcodesor intheabsenceoflocalcodes to the current version of Canadian Electrical Code CSA C22 1 1 Installations in the USA must conform to the local codes or in...

Page 5: ...tops installed Exteriorwall roofflashinginstalledandsealedincompliancewithlocalbuildingcode Terminations installed and sealed in compliance with local building code Direct vent termination is highest...

Page 6: ...6 180405 Rating Plate Sample Figure 1 1 Rating Plate for standing pilot SIT Figure 1 2 Rating Plate for IPI electronic ignition LBL1205 V6 2 Stand Pilot Screen AUG 17 2015 LB1223 V5 2 SIT IPI with scr...

Page 7: ...affic has adequate ventilation and offers an accessible path for Direct Vent installation 898 35 3 8 134 5 1 4 578 22 3 4 140 5 1 2 797 31 3 8 653 25 11 16 489 19 1 4 838 33 86 3 3 8 203 8 POWER SUPPL...

Page 8: ...ons Shelves over the fireplace Alcove above the fireplace Shelves over the fireplace Top vent Figure 3 b Combustible Framing for shelves over the fireplace Rear vent Figure 3 d Combustible Framing for...

Page 9: ...ions the minimum clearance is 2 from the rear of the fireplace to a wall or any combustible materials and 17 to the underside of any combustible shelf materials Figure 4 For Top or Rear Vent applicati...

Page 10: ...nation location is acceptable Once the termination location has been established refer to the appropriate section below for installation details All fireplaces shipped from the factory are top vent Si...

Page 11: ...led diagram of allowed termination locations see Appendix A A maximum of two offsets each offset is made up of 2 90 bends may be made for vertical vent runs Firestops must be installed as required by...

Page 12: ...upport plate 32 max Termination 12 Max PVTK1 PEXT Sections Figure 6 d Rear vent roof mounted venting 1 90 bend Storm collar Support plate 32 max Roof flashing MVTK1 Termination Support ring MEXT Secti...

Page 13: ...the interior side of the studs concrete or finished wall construction using a minimum of 4 screws 3 Insert the termination into the MOSR frame as shown here from the inside and attach to the MOSR by i...

Page 14: ...ed area the installation is acceptable Wall mounted Terminations ThefollowingdetailsaresomepossibleconfigurationsforWallmounted terminations See below Heat Shield Termination Hearth Exterior Wall 39 M...

Page 15: ...the Venting Graph with an X If the X falls on or above the top boundary of the shaded area the installation is acceptable VENT RUN Figure 9 H 34DF Rear Vent Venting Graph for wall mounted terminations...

Page 16: ...onandanMFL 1orMFL 2 12 or24 compressed length andaframe ifappropriate Flexmaybeturnedtoobtaindesired degree of angle required but must not exceed 45 NOTE Through the wall venting kits are also availab...

Page 17: ...of rigid pipe to maintain integrity of internal supports For flex venting place the springs supplied with the pipe kit between the outer and inner pipes to keep the pipes separate and avoid any possib...

Page 18: ...f m Section MEXT 3 36 f m Section MEXT 4 48 f m Section MEXT 6 72 f m Section 46DVA 06 6 Section 46DVA 09 9 Section 46DVA 12 12 Section 46DVA 18 18 Section 46DVA 24 24 Section 46DVA 36 36 Section 46D...

Page 19: ...e structure To complete the installation fasten the Heat Shield Outer Section Termination frame to the structure Figure 15 e RHS100 Installation Figure 15 c RHS100 Installation Install by sliding Oute...

Page 20: ...ights ON OFF CONTROL MAIN Power 120VAC 60 Hz 6 Amps SPARK SENSOR RED BLACK BATTERY PACK MAIN ON OFF SWITCH YELLOW GREEN 5 PROFLAME PILOT B RNER ORANGE GREEN BLACK BROWN YELLOW ORANGE 6 10 6 B B Wht Wh...

Page 21: ...cold start condensationwillnormallyformontheinnerglass surface of the door This condensation will quickly dry however the condensation tends to run down the glass and cause some streaking CPI mode he...

Page 22: ...ction valve and valve train under normal operatingpressurewithacommerciallyavailableleakchecksolution DO NOT USE A FLAME OF ANY KIND TO TEST FOR LEAKS PRESSURE REQUIREMENTS Gas Pressure Natural Gas Pr...

Page 23: ...D INTO A WALL Side wall clearances are 3 Combustible surrounds may be installed with 3 clearance to the side of the fireplace as shown Combustible Header Drywall Sheetrock 3 45 6 When covering the upp...

Page 24: ...fireplace has been turned off Safety screens are mandatory while glass is hot and can reduce the risks of severe burns Please keep children away from the fireplace at all times CAUTION NOTICE Screen B...

Page 25: ...or on either side usually midway and lift upward lift the door carefully up and away from the front of the fireplace Place the door aside in a safe place while maintenance and or cleaning is being per...

Page 26: ...ontigo burners and accessories Never install or add any additional or alternative media rock wool or other material in this appliance The use of additional or alternative materials may pose potential...

Page 27: ...satisfactory replace the glass door If the flame does not appear satisfactory double check the air inlet and exhaust outlet pipe to ensure that they are unobstructed STEP 7 Place the Embers as shown A...

Page 28: ...P 3 Slide the rock guard locator tabs behind the Burner The rocks on the Rock Guard should line up between the air inlets of the burner STEP 4 Slide the rock guard locator tabs behind the Burner The r...

Page 29: ...hree faux D ceramic Rocks between burner and front of firebox frame flat surfaces of rock against the front of door opening and bottom pan of the fireplace Note similar size of rock diameters Figure 2...

Page 30: ...ux Rock on top behind the pilot burner faux Rocks Figure 23 t Place the seventh Top faux Rock in the front Figure 23 u Place the eight Top faux Rock in the front to the Right of the last Rock Figure 2...

Page 31: ...unless knob is pushed in slightly Do not force Standing Continuous Pilot Ignition SIT NOVA 820 with American Flame Electronic Ignition For Your Safety READ BEFORE LIGHTING C Use only your hand to pus...

Page 32: ...the Troubleshooting section Repeat step 5 9 If the system will not function correctly follow the instructions To Turn Off Gas To Appliance and call your service technician or gas supplier 1 STOP Read...

Page 33: ...flame 2 Control Module 4 Wiring Harness 5 Variable Speed fans If applicable 7 Proflame 2 remote control 8 Battery Pack 9 Manual override switch NOTE Can not be used with home automation systems SW1 Pr...

Page 34: ...r 4 times to indicate transmitter s command is accepted The System is now initialized Temperature Indication Display With the system in the Off position press the Thermostat Key and the Mode Key at th...

Page 35: ...show that the room thermostat is On and the set temperature is now displayed To adjust the set temperature press the Up or Down Arrow Keys until the desired set temperature is displayed on the LCD sc...

Page 36: ...to turn on off or adjust the fan speed A single beep will confirm reception of the command Disabling Thermostat Some jurisdictions and bedroom installations require the thermostat to be disabled 1 Pa...

Page 37: ...ring the initial firing Silicone seals will off gas leaving a visual deposit of a white substance on combustion chamber walls This can easily be removed using normal household products Use a vacuum cl...

Page 38: ...Pressure are within acceptable limits Pilot lights but Main burner will not Light and igniter continues to spark 1 Check the Pilot Flame Sensor Rod and clean with steel wool or similar 2 Check the Pi...

Page 39: ...Pilot Tubing RPTA03 Door RDTH34 Replacement Screen RSCH34 Replacement Parts List SIT IPI Proflame 2 Part H34DF I HLB34DF I HLB34DF I 2 Log Set RLGSH34 N A N A NG Gas Valve hi low RGC3044 Propane Gas V...

Page 40: ...bustion air inlet to other appliance for appliance 100 000 BTU H 30 KW 12 inches 12 inches M clearance to forced air supply inlet 6 feet 3 feet above air inlet N clearance above paved sidewalk or pave...

Page 41: ...gas NG or liquefied petroleum LP only Burning conventional fireplace fuels such as wood coal or any other solid fuel will cause damage to the appliance produce excessive temperatures will result in a...

Page 42: ...of The Companies The Companies shall in no event be responsible for any warranty work done without first obtaining the Companies written consent The Companies employees and dealers have no authority t...

Page 43: ...he sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS Appendix C Amendment Gas Fireplace Equipment sold in the State of Massach...

Page 44: ...XG0146 180405 Installation Maintenance Manual H34DF HLB34DF HLB34DF 2 Single Sided Gas Fireplace...

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