TECHNICAL SUPPORT
Monoprice is pleased to provide free, live, online technical support to assist you with
any questions you may have about installation, setup, troubleshooting, or product
recommendations. If you ever need assistance with your new product, please come
online to talk to one of our friendly and knowledgeable Tech Support Associates.
Technical support is available through the online chat button on our website
(
www.monoprice.com
) during regular business hours, 7 days a week. You can
also get assistance through email by sending a message to
TROUBLESHOOTING
Following are some sample problems and potential solutions to those problems.
Q1: The light does not turn on and the menu will not display.
A1: Check the power cable to ensure it is properly plugged in. Check the source
power outlet by plugging in a different device.
Q2: The light does not respond to DMX commands.
A2: Ensure that the light is set to DMX mode with a valid DMX address. Check for
address conflicts with other devices. Check the cabling to ensure that there is
continuity between the light and the DMX controller. Verify that there is a
terminator at the end of the chain. Verify that the DMX controller is operating
properly with another DMX device.
SPECIFICATIONS
Model
612610
Light Source
18x 1-watt UV LEDs
DMX Channels
2 or 3
Beam Angle
45°
Input Voltage
100 ~ 240 VAC, 50/60 Hz
Power Consumption
20 watts maximum
Fuse
FL1A 250V
IP Rating
IP20
Operating Temperature
-4 ~ +104°F (-20 ~ +40°C)
Dimensions
41.3" x 3.9" x 3.5" (1050 x 100 x 90)
Net Weight
4.6 lbs. (2.1 kg)
10
