Monarch Water ULTIMATE PREMIO HE, Install Manual

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/ MONARCH WATER DOMESTIC WATER SOFTENER WARRANTY
Effective October 2021
This water softener is fully covered by a 7 year parts and 2 year labour warranty for installation within
the defined sales area as determined by the Monarch distributor for your region.
IMPORTANT - The warranty for this softener is held and the responsibility of the Monarch distributor.
No claim can be made against Monarch at any time.
PLEASE NOTE This warranty has the following conditions and is not covered by the following.
1. Damage caused by high water pressure, we strongly recommend a 5 bar water pressure limiting
valve on the inlet to your water supply, where daytime water pressure exceeds a static pressure of 3.5
bar (50psi).
2. This water softener is suitable for a mains water supply only.
3. The majority of debris in water is caused by local authority work on the water main. If notified in
advance, by your local water authority, please put your softener onto ‘bypass’, see Fig 3 on page 9.
For Bypass: Press central plunger as per directional arrow towards Bypass.
For Normal Service: Press central plunger as per directional arrow towards Service. See Fig 4, P.9.
4. Callouts due to incorrect installation. If you have any queries when installing your softener, please
call your supplier.
5. The wrong type of salt used and the softener being allowed to run out of salt.
NOTE: Use TABLET OR BLOCK SALT for the Ultra HE and TABLET SALT ONLY for the PREMIO HE.
6. The use of any other hoses than those provided. Under no circumstances use washing machine
hoses.
7. The build-up of salt fines in the bottom of the salt compartment. Although Monarch recommends
Ultimate, please note it is the customers’ responsibility to ensure the salt is of good condition when
used.
8. The effect of aggressive water, the degradation and/or blinding of resin and/or chlorine attack on
resin.
9. Under no circumstances plumb in the softener in solid copper.
10. The installation kit is only covered by the OEM twelve-month parts ‘exchange’ warranty only.
11. Compensation as a result of cancelled appointments, damage caused by, or incorrect installation of
the water softener. In the unlikely event of a fault, put the softener onto Bypass, see 3 above ref ‘For
Bypass’ until an engineer calls.
12. Please note that any callouts within the warranty period that are due to external influences
affecting the operation of the softener, may incur a charge.
The above does not affect your statutory rights.
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