WATER
Possible Causes
What To Do
Too many suds
Type of detergent
•
Switch to a lower sudsing detergent brand and follow instructions
on package.
Very soft water
•
Try less detergent.
Too much detergent
•
Measure your detergent carefully. Use less soap if you have soft water,
a smaller load or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
•
Make sure hose connections are tight at faucets and rubber washers are
improperly connected
installed. Make sure end of drain hose is correctly inserted in and
secured to drain facility.
Household drain may be clogged
•
Check household plumbing. You may need to call a plumber.
Constant water pressure to the fill
•
Tighten hoses at the faucets and turn the water off after each use.
•
Check condition of the fill hoses; they should be replaced every 5 years.
Using too much detergent in washer
•
Use less detergent. Use less soap if you have soft water, a smaller load or
a lightly soiled load.
Water temperature
Cooler water temperatures provide
•
New laundry detergents have been formulated to work with cooler
seems incorrect
improved energy efficiency
water temperatures without affecting wash performance.
Control is not set properly
•
Check water temperature control and adjust.
Water supply is turned off or
•
Turn both hot and cold faucets fully on and make sure hoses are
improperly connected
connected to correct faucets.
Water valve screens are stopped up
•
Turn off the water source and remove the water connection hoses from
the upper back of the washer. Use a brush or toothpick to clean the
screens in the machine. Reconnect the hoses and turn the water back on.
House water heater is not set
•
Make sure house water heater is delivering water at 120°F–140°F
properly
(48°C–60°C).
Water won’t drain
Drain hose is kinked or
•
Straighten drain hose and make sure washer is not sitting on it.
improperly connected
•
Top of drain outlet should be less than 8 ft (2.5 m) above floor.
Lid is not completely closed –
•
Close lid and reset cycle, to the beginning if necessary.
safety feature prevents agitation
and spinning when lid is up
OPERATION
Possible Causes
What To Do
Washer won’t operate
Washer is unplugged
•
Make sure cord is plugged securely into a working outlet.
Water supply is turned off
•
Turn both hot and cold faucets fully on.
Controls are not set properly
•
Check controls.
Lid is not completely closed –
•
Close lid and reset cycle, to the beginning if necessary.
safety feature prevents agitation
and spinning when lid is up
Circuit breaker/fuse is
•
Check house circuit breakers/fuses. Replace fuses or reset breaker.
tripped/blown
Washer should have separate outlet.
Electronics need to be reset
•
Unplug washer, wait 2 minutes, plug back in and press START.
START was not pressed
•
Press START.
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit
GEAppliances.ca.
You may not need to call for service.
Before you call for service…
12
Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting T
ips
Installation Instructions
