INS10515A - 3/19
15
Moen Limited Lifetime Warranty
1.
Components of the U by Moen™ Shower (“the Product”):
“Housing” - The exterior finish of the controller which is exposed to the user, as well as any spout, showerhead, shower arm and flange, hand shower, slide bar, and body spray. “Digital System” – The interior valve system and controller which include
the electronic components of the wall mounted controller.
2.
Identity and Types of Warranty Holders
i. “Original Consumer Purchaser” means the owner-of-record of a single-family residential owner-occupied dwelling in which the Product is initially installed (or, if installed by a builder/contractor/owner, the owner-of–record to whom the builder/
contractor/owner first transfers the single-family dwelling), but only so long as such Purchaser owns the single-family dwelling where the Product was installed, and subject to the additional restrictions stated below.
ii. All others who do no fit within the definition of "Original Consumer Purchaser," but who have purchased the Product, are considered an "Original Commercial Purchaser," but only so long as such Purchaser owns the premises where the Product
was installed, and subject to the additional restrictions stated below.
3.
What is Covered by This Limited Warranty, and the Applicable Warranty Periods
Moen “(Seller”) warrants that the Product will be free from defects in materials and manufacturing workmanship. The warranty on the Housing runs for the lifetime of the Original Consumer Purchaser, and runs for five years from the date of purchase
for the Original Commercial Purchaser (but only so long as the Original Consumer/Commercial Purchaser continues to own the dwelling or premises). The warranty on the Digital System runs for five years from the date of purchase for an Original Con-
sumer Purchaser, or for one year from date of purchase for an Original Commercial Purchaser (but only so long as the Original Consumer/Commercial Purchaser continues to own the dwelling or premises). This Limited Warranty may not be transferred
to subsequent owners of the dwelling or premises, or to any other person.
4.
What This Limited Warranty Does Not Cover
This Limited Warranty covers only those workmanship and material non-conformities specified above, and does not cover non-conformities or damages arising from any other cause, including without limitation, defects or damage due to the use
of other than genuine Moen parts, due to installation error, product abuse, or product misuse or due to the use of cleaners containing abrasives, alcohol or other organic solvents. This Limited Warranty does not cover the mobile application or its
software separately available for the Product.
5.
Buyer’s Sole And Exclusive Remedy Under This Limited Warranty
In the event of a non-conformity in workmanship or materials in one or more components of the Product, Seller’s sole obligation is, at its sole option, to repair or replace any non-conforming component, or refund the Product's purchase price. This is
the warranty holder’s sole and exclusive remedy for the Product under this Limited Warranty. By way of example but not limitation, the following costs and expenses are not covered by this Limited Warranty: (i) labor costs for the removal, reinstal-
lation, or refinishing of the Product, or non conforming part thereof (or of building materials which must be removed, reinstalled or refinished in order to repair or replace the non-conforming Product); (ii) shipping and freight expenses required to
return Product to Seller. Repaired or replaced components are individually warranted only under the same terms and for the remaining balance of the Limited Warranty period applicable to that component(s) which is/are repaired or replaced.
6.
Disclaimer of warranties
The foregoing limited warranty is in lieu of and excludes all other warranties not expressly set forth herein, whether express or implied, by operation of law or otherwise, including but not limited to any implied warran-
ties of merchantability or fitness for a particular purpose. To the extent that any implied warranties may nonetheless exist by operation of law, any such warranties are limited to the duration provided by that law. Some
states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
7.
Limitation of liability
Seller’s sole liability under this limited warranty shall be replacement or repair, or refund of the purchase price as set forth above. In no event, will seller be liable for incidental, consequential, indirect, special, or punitive
damages including, but not limited to, labor, removal, reinstallation, refinishing, loss of use of the product, loss of profits, loss of revenue, lost goodwill, claims of emotional distress, or claims of warranty holders’
customers, whether based on contract, warranty, tort (including, but not limited to, strict liability or negligence) or otherwise, even if advised of the possibility of such damages. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights which vary from state
to state, and province to province.
Even if this limited warranty is deemed to have failed of its essential purpose, in no event will seller’s entire liability exceed the purchase price of the product warranted hereunder, or the non-conforming portion thereof,
whichever is the lesser amount.
8.
Warranty Claims
To initiate a claim, call Moen at 800-289-6636 (800-465-6130 in Canada; 01-800-718-4345 in Mexico), or write Moen at the address on the reverse side. Proof of purchase is required.
Symptôme
Cause(s) probable(s)
Mesure(s) recommandée(s)
14
Impossible de télécharger l’appli sur le
téléphone intelligent
Le téléphone intelligent n’utilise pas une version du système d’exploitation pris en charge.
Mettre à niveau le téléphone intelligent vers un système d’exploitation pris en charge. Voir
www.moen.com/u/support pour obtenir la liste courante des systèmes d’exploitation pris en
charge.
La mémoire du téléphone intelligent est saturée.
Libérer la mémoire de votre téléphone intelligent en éliminant ce qui n'est pas essentiel.
Télécharger l’appli.
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L’appli ne s’ouvre pas.
L’appli ne s'est pas mise à jour correctement à partir de Apple App ou Google Play store.
Supprimer l’appli du téléphone intelligent et réinstaller.
16
Réponse lente de l’appli.
Faible signal Wi-Fi du domicile à l’emplacement du téléphone intelligent.
Envisager l'ajout d'un amplificateur de signal Wi-Fi près de l'emplacement prévu pour
l'utilisation du téléphone intelligent.
17
Les icônes des dispositifs de la douche sur le
contrôleur ne correspondent pas aux
dispositifs actuels de la douche.
Le contrôleur n’a pas été configuré avec un téléphone intelligent.
Suivre les directives dans l’appli sur le téléphone intelligent pour configurer le compte d’utilisateur
et synchroniser le téléphone intelligent avec le contrôleur. Dans les paramètres de configuration
de l’application, les icônes du dispositif pourront ensuite être correctement attribuées.
Les icônes du dispositif implicites s’affichent jusqu’à ce qu’elles soient personnalisées dans
l’appli.
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Indicateur de faible pile ou de pile épuisée sur
le contrôleur si on utilise la trousse de piles de
secours optionnelle.
Les piles doivent être remplacées dans la trousse de piles de secours optionnelle.
Remplacer les piles dans la trousse de piles de secours optionnelle.
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Lorsque la douche est fermée, le contrôleur
est noir et seul le bouton de mise sous tension
est illuminé.
L’électricité du domicile est en panne et le système utilise l’énergie des piles de la trousse de piles
de secours optionnelle.
Réinitialiser l'alimentation électrique du domicile. La douche fonctionnera avec une
fonctionnalité de contrôle limitée dans cette situation. La fonctionnalité du téléphone intelligent
est désactivée durant le mode de fonctionnement avec les piles de secours.
Pour obtenir de plus amples renseignements, visiter www.moen.ca.
Moen le otorga Garantía limitada de por vida
1.
Componentes de la U by Moen™
Regadera
(“el Producto”):
“Bastidor” - La terminación exterior del controlador expuesta al usuario, como así también cualquier surtidor, regadera, brazo de regadera y brida, regadera manual, barra deslizante y rocío corporal. “Sistema Digital” – El sistema interior de la válvula
y el controlador que incluyen los componentes electrónicos del controlador montado en la pared.
2.
Definición y clases de individuos que tienen esta Garantía
i. “Comprador consumidor inicial” significa el propietario registrado de una residencia unifamiliar ocupada por el propietario en que se instale inicialmente el Producto (o si lo instala un constructor/contratista/propietario, el propietario registrado
al que el constructor/contratista/propietario transfiera inicialmente la residencia unifamiliar), pero únicamente cuando tal Comprador sea el propietario de la residencia unifamiliar en que se haya instalado el Producto, y que esté sujeto a las
restricciones adicionales delineadas abajo.
ii. Las demás personas las que no abarca la definición de “Comprador consumidor inicial”, pero quienes hayan comprado el Producto, se consideran un “Comprador comercial inicial”, pero únicamente cuando tal Comprador sea el propietario del
predio donde se haya instalado el producto, y que esté sujeto a las restricciones adicionales delineadas abajo.
