MobileHelp CBS 5 Complete User Manual Download Page 2

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This ser

Cellular

Base Station

Mobile

Device

Mobile Case

Neck Pendant

Wrist Button

Cradle

Charger

Fall Button

Wall Button

uide includes information covering the 4 most popular

SRDR-00023 Rev. 2

The Fall Button™, Wall Button and Mobile Case are optional and at an additional

cost. The Fall Button™ has a separate user guide.

Summary of Contents for CBS 5

Page 1: ...Mobile Medical Alert Systems SRDR 00023 Rev 2 ...

Page 2: ...t or Wrist Button Cradle Charger Fall Button Wall Button uide includes information covering the 4 most popular SRDR 00023 Rev 2 SRDR 00023 Rev 2 The Fall Button Wall Button and Mobile Case are optional and at an additional cost The Fall Button has a separate user guide ...

Page 3: ...radle Charger Fall Button Wall Button SRDR 00023 Rev 2 SRDR 00023 Rev 2 Mobile Case The Fall Button Wall Button and Mobile Case are optional and at an additional cost The Fall Button has a separate user guide The Fall Button and Wall Button are optional and at an additional cost The Fall Button has a separate user guide ...

Page 4: ...2 Cradle Chargers We thank you for choosing a Medical Alert System and welcome you to the family Congratulations on making a smart choice SRDR 00023 Rev 2 SRDR 00023 Rev 2 The Fall Button Wall Button and Mobile Case are optional and at an additional cost The Fall Button has a separate user guide ...

Page 5: ...ator Green Bars Signal Strength Blue Bars Volume Level Tapping the Volume temporarily changes green signal bars to blue Tapping the Volume temporarily changes green signal bars to blue Battery Level bars are green Battery Charge Indicator Reset Button SRDR 00023 Rev 2 SRDR 00023 Rev 2 ON OFF Button Snap on Lanyard Test Button LED Indicator ...

Page 6: ...e any object in front of the Base Station Do not place near any appliances that make noise Plug the power cord that is attached to the back of the Base Station into an electrical outlet Waterproof Help Buttons LED Light LED Light Technical Support use only Emergency Help Button Neck Pendant Wrist Button Fall Button optional accessory SRDR 00023 Rev 2 SRDR 00023 Rev 2 ...

Page 7: ... Reset Buttons will illuminate If the Base is setup correctly the Base Station will say system ready within 60 seconds Make sure your Base Station is connected to the cellular network by checking for the signal strength bars on the display screen The signal strength bars will light up in green The volume bars will pop up in blue only when the or are tapped Model Number CBS4 01 Manufactured For Mob...

Page 8: ...he charging cradle It will take up to 3 hours for the device to be fully charged Press and hold the power button for about 3 seconds The device will emit a beep and the power button LED no longer blinks and all LEDs remain off Press the ON OFF button on the side of the Mobile Device and hold for approximately 3 seconds Please refer to Figure 8 Simply place the Mobile Device in the cradle charger a...

Page 9: ...ion and Mobile Device that will instruct you to Press the Neck Pendant or Wrist Button The Base Station and Mobile Device will announce test call sent to Emergency Response Center If your test was successful you will hear thank you for testing your device from the Base Station and Mobile Device If your test was not successful the Base Station will announce user auto test failed Please contact Tech...

Page 10: ...test failed Please contact Technical Support MOBILE DUO CUSTOMERS If you have a Mobile DUO system it will include 2 Mobile Devices Please use the TEST button on both devices as detailed below You will hear an announcement over the Mobile Device that will instruct you to press the Emergency Button or Pendant Press the Neck Pendant Wrist Button OR press and hold the Emergency Button on the Mobile De...

Page 11: ...enter Call connected Please stand by for operator Respond to the emergency operator s call over the device speaker Cellular Base Station receives a Fall Signal Fall etected Press and hold utton to ancel cancel the alarm During this time you may press and hold the Fall Alarm is canceled Alarm anceled Alarm has been canceled There may be situations where the voice prompts don t complete the entire p...

Page 12: ...es and sharp edges Keep electrical cords away from areas where someone could trip over them Use caution when handling electrical cords Never install electrical cords during a lightning storm Do not use any attachment or accessory that is not intended for use with this system Test your system using the TEST button when possible as instructed in this User Guide Do not block the Base Station s microp...

Page 13: ...evice with you when leaving your home Wear your Neck Pendant or Wrist Button at all times both at home and away so help is never out of reach If you are unable to speak or be heard we will assume it is an emergency and notify Emergency Response on your behalf We will also notify the personal contacts listed on If you accidentally set off the alarm simply notify the Emergency Operator when they res...

Page 14: ...If you are not heard we will assume it is an emergency and notify Emergency Response on your behalf The microphones in the Base Station and Mobile Device are very sensitive and will pick up surrounding noises from your television radio wind from ceiling fans and the like To increase the quality of the call look for a quieter area to set up your Base Station or go to a quieter area with your Mobile...

Page 15: ...o not use the lanyard provided Yes you may replace the Wrist Button band with a standard watch band of your choice No you can communicate with the monitoring center through your Base Station and or Mobile Device only Your Help Buttons have a speaker or microphone No the strap is silicon based with no latex content SRDR 00023 Rev 2 SRDR 00023 Rev 2 If you have a pacemaker or any medical device cons...

Page 16: ...sidential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be...

Page 17: ...meets the government s requirements for exposure to radio waves This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF Energy set by the Federal Communication Commission of the U S Government This device complies with FCC radiation exposure limits set forth for an uncontrolled environment SRDR 00023 Rev 2 SRDR 00023 Rev 2 ...

Page 18: ...on until the device is removed from the charge cradle Fully Charged Blinking green LED No cellular network All lights green yellow red will turn on for 5 seconds Power on Red LED light will illuminate and will stay on until call has ended or after 2 minutes whichever comes first If in low battery status red LED will continue blinking Pressing emergency button Notes SRDR 00023 Rev 2 SRDR 00023 Rev ...

Page 19: ...PLEASE REFER TO THE TECHNICAL SUPPORT NUMBER ON THE INSERT THAT CAME WITH THIS GUIDE FOR ANY QUESTIONS OR CONCERNS SRDR 00023 Rev 2 ...

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