MobileAccess™ 1000/1200
Introduction
UM-1000, Revision 2.2
III
POLICY FOR WARRANTEE AND REPAIR
MobileAccess tests and inspects all its products to verify their quality and reliability.
MobileAccess uses every reasonable precaution to ensure that each unit meets their
declared specifications before shipment. Customers should advise their incoming inspection,
assembly, and test personnel about the precautions required in handling and testing our
products. Many of these precautions can be found in this manual.
The products are covered by the following warranties:
General Warranty
MobileAccess warrants to the original purchaser all standard products sold by MobileAccess
to be free of defects in material and workmanship for one (1) year from date of shipment from
MobileAccess. During the warranty period, MobileAccess will repair or replace any product
that MobileAccess proves to be defective. This warranty does not apply to any product that
has been subject to alteration, abuse, improper installation or application, accident, electrical
or environmental over-stress, negligence in use, storage, transportation or handling.
Specific Product Warranty Instructions
All MobileAccess products are warranted against defects in workmanship, materials and
construction, and to no further extent. Any claim for repair or replacement of units found to be
defective on incoming inspection by a customer must be made within 30 days of receipt of
shipment, or within 30 days of discovery of a defect within the warranty period.
This warranty is the only warranty made by MobileAccess and is in lieu of all other
warranties, expressed or implied. MobileAccess sales agents or representatives are not
authorized to make commitments on warranty returns.
RETURNS
In the event that it is necessary to return any product against above warranty, the
following procedure shall be followed:
1. Return authorization is to be received from MobileAccess prior to returning any
unit. Advise MobileAccess of the model, serial number, and discrepancy. The
unit may then be forwarded to MobileAccess, transportation prepaid. Devices
returned collect or without authorization may not be accepted.
2. Prior to repair, MobileAccess will advise the customer of our test results and any
charges for repairing customer-caused problems or out-of-warranty conditions
etc.
3. Repaired products are warranted for the balance of the original warranty period,
or at least 90 days from date of shipment.
Summary of Contents for 1000 System
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