MKS HPS LPV1-25-AC Series, Operation And Maintenance Manual

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HPS HPS
HPS
®
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Extent of the Warranty
MKS Instruments, Inc. (MKS), warrants the HPS ® PDR 9000 and its accessories to be free from
defects in materials and workmanship for one (1) year from the date of shipment by HPS
®
or authorized
representative to the original purchaser (PURCHASER). Any product or parts of the product repaired or
replaced by HPS
® under this warranty are warranted only for the remaining unexpired part of its one (1)
year original warranty period. After expiration of the applicable warranty period, the PURCHASER shall be
charged HPS
®
current prices for parts and labor, plus any transportation for any repairs or replacement.
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE WARRANTY
PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.
Warranty Service
The obligations of HPS ® under this warranty shall be at its option: (1) to repair, replace, or adjust
theproduct so that it meets applicable product specifications published by HPS ® or (2) to refund the
purchase price.
What Is Not Covered
The product is subject to above terms only if located in the country of the seller from whom the product
was purchased. The above warranties do not apply to:
I. Damages or malfunctions due to failure to provide reasonable and necessary maintenance in
accordance with HPS ® operating instructions.
II. Damages or malfunctions due to chemical or electrolytic influences or use of the product in
working environments outside the specification.
III. Fuses and all expendable items which by their nature or limited lifetime may not function for a year. If
such items fail to give reasonable service for a reasonable period of time within the warranty period
of the product; they will, at the option of HPS
® , be repaired or replaced.
IV. Defects or damages caused by modifications and repairs effected by the original PURCHASER or
third parties not authorized in the manual.
Condition of Returned Products
HPS
®
will not accept for repair, replacement, or credit any product which is asserted to be defective by
the PURCHASER, or any product for which paid or unpaid service is desired, if the product is contaminated
with potentially corrosive, reactive, harmful, or radioactive materials, gases, or chemicals.
When products are used with toxic chemicals, or in an atmosphere that is dangerous to the health of
humans, or is environmentally unsafe, it is the responsibility of the PURCHASER to have the product
cleaned by an independent agency skilled and approved in the handling and cleaning of contaminated
materials before the product will be accepted by HPS
® for repair and/or replacement.
In the course of implementing this policy, HPS
®
Customer Service Personnel may inquire of the
PURCHASER whether the product has been contaminated with or exposed to potentially corrosive,
reactive, harmful, or radioactive materials, gases, or chemicals when the PURCHASER requests a return
authorization. Notwithstanding such inquiries, it is the responsibility of the PURCHASER to ensure that no
products are returned to HPS
®
which have been contaminated in the aforementioned manner.
Other Rights and Remedies
I. These remedies are exclusive. HPS ® SHALL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES,
FOR ANTICIPATED OR LOST PROFITS, INCIDENTAL DAMAGES OR LOSS OF TIME, OR OTHER
LOSSES INCURRED BY THE PURCHASER OR BY ANY THIRD PARTY IN CONNECTION WITH
THE PRODUCT COVERED BY THIS WARRANTY, OR OTHERWISE. Some states do not allow
exclusion or limitation of incidental or consequential damage or do not allow the limitation on how
long an implied warranty lasts. If such laws apply, the limitations or exclusions expressed herein
may not apply to PURCHASER.
II. Unless otherwise explicitly agreed in writing, it is understood that these are the only written
warranties given by HPS ® . Any statements made by any persons, including representatives of
HPS
®
, which are inconsistent or in conflict with the terms of the warranty shall not be binding on
HPS
®
unless reduced to writing and approved by an authorized officer of HPS
®
.
III. This warranty gives PURCHASER specific legal rights, and PURCHASER may also have other rights
which vary from state to state.
IV. For HPS
®
products sold outside of the U.S., contact your MKS TM representative for warranty
information and service.
Warranty Performance
To obtain warranty satisfaction, contact the following: MKS TM Instruments HPS
®
Products, Inc., 5330
Sterling Drive, Boulder, CO 80301, USA, at phone number (303) 449-9861. You
may be required to present
proof of original purchase.
10. Product Warranty